From the moment you walk into Balance Care, you are welcomed by a professional and attentive team. Barb and Rosa ensure every visit begins with warmth and efficiency, creating a positive first impression. Dr. Stephanie provides exceptional chiropractic care -- she is thorough, compassionate, and truly dedicated to addressing each patient's specific needs. The massage services are equally outstanding. Rudy is highly skilled and attentive, always focusing on problem areas to provide effective and personalized relief. Balance Care consistently delivers excellent service and genuine care. It's one of my top recommendations for anyone seeking quality chiropractic and massage therapy! read more

I was a bit late to my appointment, Stephanie walked up to the front desk, was very rude to me. I explained that I work from 7-5 and I work as a nurse so I am always busy. Showed no empathy or understanding. Won't be coming back. read more

I am so glad to have found Dr Stephanie. She is amazing!!! I have seen my fair share of chiropractors over the years. She took the time to talk with me and I did not feel rushed at all. She explained everything. Everyone in the office is so kind and professional. You will not be disappointed. read more

I was referred here by my Pelvic floor specialist, I'm currently about 28 weeks pregnant, starting to have some slight discomfort but nothing major. I have never gone to a chiropractor so I wasn't sure what exactly to expect. Stephanie was very friendly as well as knowledgeable and made me feel comfortable. I will be going to get adjusted once a month til I give birth. Highly recommend this place . Everyone was super friendly read more

My family has been seeing Dr. Stephanie for over 10 years. She saw me through a herniated disc, my sons JIA diagnosis, and everything in between. She always makes time for us when needed, even if it's after hours. Rudy is amazing for massages and massage club value can't be beat. The staff is also incredible and accommodating. All around the best practice anyone could ask for. read more

We have been coming to Balanced Care Chiropractic since 2015! It's been amazing for their immunity even their teachers have commented in the past that they aren't as sick as the other kids which has been amazing. My kids love her! I highly recommend Dr. Stephanie. Take your kids for treatments it helps! read more

Stephanie is such a great Chiropractor that truly takes the time to get to know her patience and families. I've continued to go as my back is doing way better than when I first went to her. She's put me on a program to where I'm going on a schedule to just upkeep my back alignment which is working out great. I'm in the construction industry and have to use tools that used to hurt me but now it's like nothing happened. Thanks again for helping me get back to normal. read more

First time ever visiting a chiropractor - Dr. Stephanie has been amazing. She provided a lot of information and helped educate me on what to expect during my first visit as a first timer. She took her time to ensure I was well aware of each step and explained everything she was doing. I was a little anxious at first not knowing what to expect but the actual adjustment wasn't as bad as I thought it would be. She also helped me with a clogged duct that I was experiencing due to breastfeeding. Overall super happy so far and I'm back for my 2nd visit! read more

Dr. Stephanie is hands down the most professional, knowledgeable & caring medical professional I've come across in so long! She takes her time with every patient and throughly listens to any ailments. The office and staff are also all so wonderful and make each appointment an enjoyable experience. I'd recommend Dr. Stephanie to those closest to me. She is so sweet and has seriously made huge noticeable improvements to my muscle pain!! read more

Dr. Stephanie has been seeing me and my family for over 2 years. I started seeing her when I was pregnant with my first child and she helped me feel more comfortable throughout pregnancy. I work on my feet all day and never had the typical aches and pains you hear about during pregnancy and I think a lot is because of Dr. Stephanie. She also would check my baby's positioning and help give more room for the baby to grow. Postpartum I saw her to help my body heal after childbirth and also to maintain all the work she did to help align my spine. I've continued to see her since and all throughout my second pregnancy and postpartum as well. The entire office is friendly and helpful. After both my kids were born I brought them within the first few weeks of life to be adjusted. Our two year old continues to maintain and Dr Stephanie was so helpful in keeping him aligned and corrected while he was falling and bumping all over the place when he was learning to walk. My kids love going and they always are welcomed with smiles and a fabulous play room. My husband also sees Dr Stephanie and has great things to say about her too. She really helps everyone with their unique needs. Scheduling is easy online and they are super helpful when it comes to finding time for the whole family as needed. read more

My back is still fairly wonky, but Dr. Stephanie and her staff still deserve 5 stars. Why 5 stars but my back is still screwy? Well, I have been incubating a tiny human for almost 39 weeks and I'm pretty much past the point of any relief, save delivering said child. So, overall Balance Care Chiropractic has most definitely held up their end of the healing bargain. The office is simple but serene, very clean and to the point. Dr. Stephanie also has a very sweet room for any kiddos who need to wait for their parental units as they receive treatment. Speaking of treatment, I had three appointments to address an insane pain in my back - diagnosed as a bulged L4 disc on my left side. An awesome side effect of late stage pregnancy, this buldged disc was so bad at one point that even walking was extremely arduous. So, schedule an appointment I did and Dr. Stephanie address the issue with everything from stretching to foam rolling to chiropractic adjustments - making sure to pay close attention to the baby. While I did have immediate relief after each appointment my hip and back inevitably slipped back into pain mode a few hours later. Which, honestly, is to be expected (per Dr. Stephanie and per common sense) and this baby bump is pulling everything forward. Two weeks later, however, I do have a bit of relief and I can only imagine (read: hope) that I'll have a fairly healthy back ASAP. If you're looking for a knowledgeable, open minded chiropractor in the Schaumburg area, definitely give Balanced Care a crack. Ha! read more

I've been going to see Dr. Stephanie since before she opened her own business. From the first treatment, I knew that I had the right practitioner for me. Because I am larger man, it was hard for me to get the correct treatment before I met her. Now, I feel like new every time I see her. Bottom line: Fantastic staff, awesome Chiropractors (Dr. Kate is phenomenal as well), easy to access location and a willingness to listen. You won't go wrong here. read more

Dr. Stephanie is amazing! I have a rare condition, and she has so many ideas and ways of working. If one thing doesn't work, she always has another things to try. Also, the children's playroom makes it so much easier to seek care. She takes excellent care of my entire family. read more

I have been treated by Doctor Stephanie for many years. I have a bad neck and my family has had issues as well. She has addressed and fixed each issue. She listens and the treatment plan is so individualized. I have been to other Chiro'a but this place is second to none. The office staff is friendly and the environment is sooo covid safe. Dr Stephanie is very knowledgeable and works with each person to solve their individual issues.If you have a problem I would highly recommend going to to see Dr Stephanie. read more

The administrative team and clinical team are outstanding. I've seen several doctors through the years for various problems and never had I experienced the level of concern as I do at Dr. Stephanie's office. I saw the bad review on here and was shocked. Obviously he hasn't met or experienced chiropractic care from this office or I'm sure his review would have been quite different. Upon visiting their office, you are greeted by Barb. She will quickly learn your name and will help you with anything. She's helped me with insurance issues, ordering blood work, and even faxing results several times. They accept most insurance plans and will work with you on price if you don't have coverage. Many chiropractic offices push as many patients through the door as possible and are more focused on profits than the actual patient. I came in with relentless back pain and an underlying autoimmune disease, while pregnant. Although I look like a healthy pregnant woman, she has taken my condition seriously and has provided me with countless solutions which are leading to improvements for myself and will help the health of my developing baby. She even caught vitamin deficiencies that otherwise could have been harmful to my child. I usually don't write this kind of lengthy review, but I feel they really deserve a shout out. It's hard to find a good doctor that listens and when you do, I feel it's important to give credit. As far as the free massage goes (as the intro offer discussed in another review), you will receive that once you become a patient of record, which happens after your first chiropractic evaluation. read more

I have been to 1 million doctors and specialists over the past year. The warm and welcoming feeling you get at Dr. Stephanie's office is unlike anywhere else. Instead of being greeted by cold/annoyed receptionists who are looking to do the least amount of work possible- you are greeted by the warmest and most welcoming ladies who treat you like a patient and not just an insurance holder to bill. They don't immediately shove paperwork at you to "describe your pain". Instead, they talk to you like a person. Dr. Stephanie is one of the smartest doctors I've ever met. She has really taken the time to think about my case and even has reached out to others to get their opinions. When you have an issue that no one has really been able to identify or help with- you need someone who isn't afraid to dig around for answers for you. Dr. Stephanie recognizes how some doctors try and run up your bill with weekly visits and she works to teach you things to do at home so you don't have to constantly live your life in a doctor's office. I told her I have spent tons of my salary on fixes to this problem that haven't helped and I appreciate that she takes that into account with her decisions- whether it's searching for the cheapest place to order my blood work, or putting my mind at ease with a low stress payment plan, she is constantly treating me like a real person and not just a paying patient I have recently sent my pregnant sister, who tends to stay out of the doctors office, to doctor Stephanie and my sister was so pleased with her appointment and has scheduled more appointments to help with her pregnancy. Bottom line is- I can't say enough good things about balanced care chiro. The people are great, the environment is welcoming and Dr. Stephanie is real! :) read more

they offered a one hour free massage,for new patients and they denied me i book online for consultation and they replied me back less than 12hr that they need more info about me and they had to cancelled the appointment they send me a confirmation for Sunday though my email. they never call back,i gustt they are not interested on my money. they send me an email with " we dont have your phone number? i reply with my cell phone number,never got a called back,nor email read more

As a person with chronic skeletal issues I ALWAYS need a Chiropractor. When mine retired several years ago I began the search for a new office. I have been through at least 5 Dr's before finding Dr. Stephanie. From the first call for an appointment through today I have had NOTHING but WONDERFUL experiences. Friendly, helpful, knowledgeable, kind and compassionate, it's like being taken care of by family that likes you!!!!! The massage staff are excellent and I am looking forward to trying the acupuncturist for pain. Dr. Stephanie makes you feel as if nothing is to outrageous to ask or say, making it a truly great atmosphere. I can't rave enough about everyone on staff, Barb is the best but I have dib's on adopting her as a beloved aunt if she will let me! I couldn't be happier in my new chiropractic home! read more

This is hands down best chiropractic office in the northwest suburbs. I have been religiously coming in for services since 2012. Dr. Stephanie is extremely knowledgeable and takes time to get to know her patients. At first I was hesitant in seeing a chiropractor, however, Dr. Stephanie explained the science behind what she was doing and now, having gone the past 8 years, I can say I fully trust her advice and adjustments. I feel like a new person every time I leave. Rudy, the massage therapist, has also been phenomenal. He is so kind and his massages are very effective. I look forward to my Wednesday evenings getting adjusted followed by a massage. The treatment is all personalized and Mariel takes extensive notes so each visit Dr. Stephanie knows what to pinpoint each time. I never feel rushed which is atypical compared to other doctor offices I visit. I am so thankful for finding Balanced Care Chiropractic and would highly recommend it. read more

Dr. Stephanie is the best, she works on babies too and she does a great job! My little one had trouble sleeping and after 1 visit with Dr Stephanie, she slept all night! read more

Dr Stephanie is the best. Her professional knowledge of the body and chiropractics is matched with a compassionate and fun personal approach. She has helped me so much with chronic pain from auto immune disease; Chrones/colitis and severe arthritis. I'm not kidding there are days when I can't walk and I get treated and the pain disappears! I highly recommend her. She is amazing and I am so thankful for her magical touch. read more