Front desk staff is very rude and dismissive. When these concerns were brought to the attention of Dr. Balcerak, he did not even want to know my concerns and dismissed me. I feel that he might be too busy and not in need of any new patient's or maybe he does not care anymore. read more

Awful Experience!!! Would NOT recommend! If you need a tooth implant, do not go to Dr. Balcerek. Took 3 times to have the implant succeed. Failed first two implant attempts. 2.5 year experience. Not empathetic to the circumstances. Would have gone elsewhere after first failed attempt but he would not refund my money. read more

I will summarize a complicated situation... he encouraged me to get unnecessary surgery to make money. He didn't use titanium screws so he could make money. Then he then made more when I had a reaction to the screws amd had to pay for an office surgery (including anesthesia). Then he made more quick money when he did an impant my cosmetic dentist later said was not centered correctly. The worst part though is I have life-long side effects from his work. It was more butchery than surgery. He is also a fake person. He is superficially friendly to the paying customer yet the meanest doctor/dentist to his staff I've ever had in my 40+ years. I cannot emphasize how strongly to stay away. read more

Terrible patient care. I expressed that I have some issues with going to the dentist. Before I could manage to tell him why, he interrupted me and said, "you and 90% of people". My next interaction was with Collins. He is simply awful. He spoke down and dismissively to me when I came in because I was concerned. From the moment I walked in to the moment I left he was nasty and condescending. When I spoke to the nurse the following day she told me that he asked her if he had gone too far with me after I walked out. He was a jerk- INTENTIONALLY. When I shared my experience with a friend, she reported the same type of behavior. read more

Save yourself some time, and frustration find a different oral surgeon. If you choose this one be prepared for a office that doesn't value your time! 1hr 45 min wait, terrible bedside manner. read more

Would only recommend to my worst enemies. They did exposures on my K9s as recommended by Klepacki upstairs and after keeping me waiting in the chair for almost an hour, I was greeted by a very cold and unpleasant Balcerak. Bedside manner must have never been this thing. After all that, they managed to do such a bad job of it that one of the chains they attached to my adult tooth popped off a month or so later after a routine tightening back at Klepackis. So. We schedule another appointment and go back. We're told to arrive 15 minutes early and 45 minutes after our appointment time everyone in the waiting room (5 separate parties) realized we were all waiting for an appointment with Balcerak all for the same time of 2:45. After we realize their inept scheduling abilities we all stormed out infuriated that they seemed to have no respect for the *client's* time! They made no effort to rectify the situation until they noticed we were leaving and of course it was far too late for them. read more

Fast, Painless, and Very Professional. I guess not that many people rave about their dentist. Well this is my 2nd positive post on Dr. Balcerak and his staff. I had my 2nd extraction by him yesterday. When he was making me numb, he said that was the hardest part, and the 2 needles he gave me did not hurt at all. Then he came back about 10 minutes later, and in less than 45 seconds my tooth was out. It's now about 28 hours later - I have had no pain at all, no swelling, virtually no bleeding. In fact, other than having one less tooth, I have no negative after effects. The staff was great, especially his nurse Jeanette, who was very patient and explained everything to me, and the front desk people are all great. About 25 hours after the extraction, I got a surprise call from Gilliana, asking me how I was doing. I must have seen a dentist about 100 times in my life, and I never ever got a call from anyone's office asking me how I was doing. Dr. Balcerak shook my hand after the procedure, and not too many dentists have ever offered me a handshake. I would definitely rate Dr. Balcerak and his staff as the very best. Thank you Dr. Balcerak. Seymour Wasserstrum read more

My experience with Dr. Balcerak could not have been better! I was in pain with a large cyst on my wisdom tooth and was offered an appointment the same day I called. I scheduled an appointment for 12:30 on a Saturday and was taken back right on time. Dr. Balcerak was very knowledgeable, professional and caring from the start. He explained my situation very clearly and answered all of my questions. He really put me at ease throughout the whole procedure and made sure I was comfortable the entire time. His assistants were very comforting too! I just had the procedure yesterday ( wisdom tooth extraction with cyst removal) and I feel great! I have no pain and hardly any swelling. Dr. Balcerak is a very kind and skillful surgeon! I am so glad I went to him. I strongly recommend him to anyone in need of oral surgery! He is the best!! read more

I had a tooth extracted today by Dr. Balcerak, and was extremely pleased with the experience. The doctor and his staff went out of their way to make me feel as comfortable as possible through the whole process. Two thumbs up from me. read more

Need specific work done, due to a medical condition, and Dr Balcerak is a contracted oral surgeon with my clinic. Was told over the phone by his office they could perform what I needed done. Had to get a referral, schedule time off work, and make my copay only to then be told that they cannot do what I need done. Waited an hour in the exam room before leaving. Dr Balcerak scheduled surgery over my appointment. No one told me this while I was there. It's unacceptable as is, but to be left sitting there waiting an hour is inexcusable. I left without seeing the doctor. Absolutely awful experience. Avoid this jerk and his office at all costs. read more

Horrendous experience from misunderstood treatment plan to lack of aftercare. I had gone by the "reputation" and assumed our case was straightforward. We're now recovering from a failed procedure and consulting with other medical experts who are rather alarmed. If only Dr. B had taken time from his busy schedule to be certain what procedure he was supposed to be doing. Will make sure as many dentists and surgeons in the area know about our bad scenario. read more

I would highly recommend Dr. Balcerak. I had am emergency on a Saturday and my DDS told me I should find an oral surgeon, but none he worked with were open on Saturday. I was in excruciating pain and began calling around. Dr. Balcerak's staff told me to come in and he would squeeze me in at some point. I was amazed by this, as I had called multiple other oral surgeons and they wouldn't take an emergency. When I got there, his staff was really nice. My DDS had told me it was my wisdom tooth that was causing me pain. But Dr. Balcerak was able to figure out that it was the tooth next to it (that I had chipped years before). I was really impressed by this (especially since my DDS wrote on the order a wisdom tooth extraction). He really is a knowledgeable doctor. I read the other reviews, I didn't find him arrogant at all. He's actually really nice! During the week I did call his office and ask a few questions about post surgical instructions. They were more than accommodating. I would highly recommend this doctor, he really is a great doctor and a nice guy. Thanks again Dr. Balcerak!!!!! read more

Dr. Balcerak performed an extraction and implant which I was fortunate to be able to have done on the same day. I could not have been happier with his services. He was professional, yet calming because I was a little nervous. He talks you through the procedure so you are at ease. The staff was friendly. Offices clean and professional. I Would highly recommend him without hesitation. The only reason I did not give five stars for the procedure is you have to pay up front for the full procedure and then wait for a refund after insurance payments instead of only paying your portion, which is more a product of our current healthcare system and not a bad reflection on this office. read more

Dr. Balcerak has done one tooth extraction and 3 dental implants for me over the last few years and he is definitely "as good as it gets". Incredibly professional, takes the time to discuss and explain, has a wonderful staff that works with him... and I never had any residual pain or discomfort going forward!!! I would highly recommend him. read more

I highly recommend Dr Balcerak! He is very kind and gentle! I took my mom, who is 91, to the Aurora location for several extractions. He did an amazing job for her! She barely had any discomfort at all. She had seen him previously when she needed only one tooth out and did great then, but with so many extractions at one time, I had planned to stay the night with her just to be certain every thing was fine, but that wasn't necessary. Dr Balcerak did such a wonderful job and my mom just loves him! read more