Well this was a change and I see the staff has changed. I walked in for my appointment and the 3…read moreLadies in the front were conversing. I spoke they looked at me 1 lady then looked in the computer confirmed my last name and checked me on. Once I said yes, they went back to talking. Like I the consumer was not important or standing right in front of them. This may have been the receptionist and either one of the dentist or assistants, REGARDLESS they were very rude. Guess customer service was not taught with this business. Too bad navies my last appointment was great with the previous receptionist. At least she had a smile and said a simple HELLO

I was looking for a dentist for me and my mom. We reached out to many dentists in the area but we…read morechose Dr. Jain for many number of reasons. Primary reason being , everyone was super friendly when we called this place to inquire about the insurance. Staff took the time to explain to us over the phone and that's when I knew, this is the place we were going for dental work. Dr. Jain takes time to explain the procedures, options and recommendations, all with a great positive attitude. Staff is super friendly and approachable, always greeted with a smile and never got tired of answering my questions. We have already started to refer our friends and family to this amazing place. Thank you Dr. Jain and all your staff for your service with a smile on your face.

THRILLED with Dr. Allan Libuano and his entire staff! My daughter had 4 impacted wisdom teeth that…read morewere causing her a lot of pain. The front office was beyond kind, knowledgeable, and billed both dental and medical insurance! My daughter has healed with very little pain, no bruising (which we expected to have), and much less swelling. So very lucky my co-worker recommended this office! Our first consult was with Cameo who carries the same level of out of network insurance coverage but we had a very sketchy billing experience so switched to Suburban Oral Surgery. Do not give it a second thought and trust your family with this office! So happy with them! Hope they enjoyed the fresh squeezed pineapple juice!

I would not recommend to anyone with anxiety. the dentist was extremely unaware of how to handle…read moreanyone with anxiety, i was super disappointed.

He is down to earth nice person. Good at what he does. And he has even given me a second opinion…read morerecently free of charge. BUT his office staff has always talked down to me. Even years ago when he had younger woman they did the same thing. It's too bad because I could have come back to his practice but I don't need old bossy women that are younger than me tell me they want my wallet.

Excellent all around- staff and doctor are superb! Took the…read moretime to show me everything with my child's teeth, the equipment is amazing, live camera to show the cavities (just a bit). Love them!!

Great Job. Doesn't do all the unnecessary things and does goid work. I like that he doesn't overdo…read moreeverything just to run up a bill. A professional great job. I would and have recommended him and his staff are also great.

Dr. Cassiani is the best dentist I've ever been to. He is very nice, personable and professional…read more His office is neat and orderly and the staff is very nice as well. Actually, I picked Dr. Cassiani's name from the phone book several years ago... now I've recommended him to several people.

What a Pro! Had extractions under local anaesthesia/Nitrous Oxide, couldn't have gone more…read moresmoothly. One day post-op and I'm almost back to normal. He personally called me last night for follow up and to see if I had any questions! Highly recommend this Doctor and his practice!

Dr Jageilo is a total pro at what he does. He went over exactly what to expect during the…read moreconsultation. I had a molar that cracked at the root and needed to come out. He and his staff put me at ease, numbed me so I had no pain at all and then skillfully pulled it out. After a few stitches i was sent home with an ice pack and prescriptions for an antibiotic and pain in case I needed it. Doctor even called me later that evening to be sure I was OK. This is a skilled, compassionate Doctor who provides the absolute best care!

My wife and I have used NOS several times and highly recommend their services. Oral surgery isn't…read moresomething one looks forward to, but it's reassuring Naperville Oral Surgery provides such excellent care.

Negative stars!!!…read more Last year, I had to extract 4 teeth (3 wisdom & one last baby tooth). Instructed to not eat starting at 12am the morning of, then rinsing my mouth with some nasty chemical, they charged me for all 4 extractions before doing anything. Afterwards, I needed someone to drive me home due to the anesthesia. Only to find out, they left a wisdom tooth!!! At my followup that week after, I told the nurse I still have one more! She said she has to talk to the Dr. If they had scheduled me to finish, it would've been okay. Yet, after my numerous phone calls, they kept telling me that all the work I paid for was completed!!! After requesting for my records months later, they voluntarily gave me a minor partial refund. All in all, super expensive & too much trouble!!! Experience was from December 2023!!!

I was originally told by another dentist that I needed orthognathic (jaw) surgery, so I decided to…read moreget a second opinion. While searching for someone in-network with my insurance, I came across Dr. Hur--and I'm so glad I did. From the moment I went in for my consultation, I felt completely comfortable. Dr. Hur took the time to answer all of my questions thoroughly, and the best part was that he explained I didn't need jaw surgery at all--he could correct everything with implants. That alone was a huge relief. Dr. Hur and his entire staff walked me through every step of the process. On the day of surgery, they once again made sure I knew exactly what to expect and kept me at ease. After the procedure, Dr. Hur personally went out to the waiting room, sat down with my wife, and explained everything in detail. He never rushed and truly took his time, which meant a lot to us. The next day, he even reached out to check on how I was doing. His bedside manner is phenomenal. He gave me his personal cell phone number and told me not to hesitate to reach out with any questions. About a week later, the antibiotics started to get to me, which I expected. I sent him a text during normal business hours thinking I'd hear back later--but he called me almost immediately. That level of responsiveness is rare and honestly blew me away. I've been back a few times for follow-ups, and every visit has been the same--professional, friendly, and thorough. The entire staff is outstanding. If you need oral surgery or implants, do not hesitate to go see Dr. Hur and his team. He saved me from undergoing major jaw surgery, and I couldn't be more grateful.

I have high anxiety around all tings dentists given prior experiences. When i heard that i needed…read morea molar tooth extracted i was extremely nervous. Dr Hur and the whole team at Oral and Facial Surgery were so kind, they explained everything prior and during and the procedure was over in 30 mins without any pain. I remember thinking, it's over? Anywhere else, i think, when is it going to be over. I highly recommend him and the team to anyone who needs an extraction and is anxious like me.

Very pricey- they charged $150 for an initial consultation that took a few minutes with only a look…read moreinside my mouth. The quote was also pricey and then pushy with follow ups. Glad I went somewhere else and ended up paying a lot less.

Years ago, Dr. Scherer removed a tooth of mine, and the experience was perfect... very efficient,…read moreprofessional, and I had no issues afterwards. Because of that positive experience, I brought my 9-year old son in today to have a tooth removed. My son has some special needs - he has severe ADHD, a learning disability and intense anxiety about pain. During our consultation with Dr. Scherer last month, I informed him of this and explained that my son has anxiety and fear (somewhat disproportionate to a normal level) when it comes to pain. I said, he will be VERY afraid and wI'll likely cry. I asked Dr. Scherer what he could do to help alleviate the fear. Answer: a child's dose of Valium the night before and morning of, and either laughing gas or IV sedation. I assumed those would be coupled with some understanding and a little empathy and maybe compassion for a terrified CHILD. OMG!!!! NOTHING could be farther from that. Dr. Scherer showed no empathy or compassion. Basically, he scared my son even more by saying "We can either do this now, here - or in the hospital." He demonstrated no care or understanding that my son was terrified. In fact, Dr. Scherer's demeanor was brusque, curt and slightly aggressive. He was unkind in that he used my son's fear against him instead of found or saying ANYTHING to try to allay his fear... even a little. My son was being brave and 'keeping it together' until we were told that I wasn't allowed to go into the room to hold his hand. Per Dr. Scherer, APPARENTLY, having a parent in the room makes the situation worse. Ok, maybe. I'll never know. But, I never expected the callous, brusque manner of Dr. Scherer today. I don't understand why this "hard-a$$" approach was necessary or appropriate for a scared, terrified kid with cognitive challenges. Shame on you, Dr. Scherer.