Called several places to get my car towed. They had the best price, arrived quickly! The guy was so nice, and my car was in a tricky spot. Very professional. Also the lady on the phone was nice for the initial quote read more

4 hour wait, 1.5 hour projected delay with no customer update. Roadside assistance then called me to say they cancelled the tow after missing the second pickup time. No call from Bald Eagle. Horrible customer service. I wish I could give them zero stars. read more

First, in all fairness, the operator of the truck was excellent. Went above and beyond to place my motorcycle where it was convenient for me. They were asked by police at the scene to tow to my house which was a 1/2 mile away. After my hospital stay, I found the vehicle not at my house. They had towed it some 15 miles away. When I asked why they did not do as requested, the answer was that there would have been no one home to pay them, when , in fact , my friend was there waiting. This eventually resulted in a $500 plus bill for towing both ways and storage which could have been avoided. Crooks!!! read more

Our car was towed after an accident, they kept are car and didn't cooperate with the insurance company, contact us, and charged us daily while our car sat accruing fees. They are POND SCUM. Do not use them for anything. By the time are car was released to the body shop it cost $1,700!!!!! Such a shit company they should be ashamed of themselves. read more

We have a Tesla but the Tesla was out of electric I use my AAA but they never came these guys came. They give five star service so I thought I would give them a good word. read more

Bald Eagle Towing - The black Tesla X which needed a tow to a supercharger station - Roadside Assistance Near Me - Naples, Florida

John contacted me with problems opening my garage door. He was able to activate it by changing the battery in the mounted remote. And he as able to get the car started with a dead battery. Great job.! Thanks so much I You guys are terrific. read more

I called at 9:30 AM they said tow truck will be here within one hour or two call back at 12:30pm they said it will be another hour the business is not on point Will never use this company again read more

Very professional. Seemed to know what they were doing. I've had my car towed before and they never wrap my tires. The driver arrived early and would definitely utilize them again. They took photos of my vehicle which I have never had anyone else do. read more

My 82-year-old mom's car battery died. Called and they said they would be here within 30 minutes. Waited 30 minutes and nothing. Called again and they said driver had been sent and would be there within "20 to 30 minutes." Meaning they should've said an hour. Will update if they get here. They did show up five minutes ago. read more

Exceptional service. John went above and beyond to get my Audi R8 started after it was sitting for four months. The battery was completely dead, but John worked his magic to use the tow truck plus the jumper box in order to create enough current to turn the engine over. read more

If I could give more than 5 stars, I definitely would! John rescued me today and I am so grateful. He tried every trick in the book to get my car started. When that didn't work, he worked meticulously to get my car out of a tight spot in a very busy parking lot and onto the flat bed tow truck. All in the pouring rain. The whole time John was extremely professional and kind. Thank you! read more

Excellent, fast , professional. No one want their car towed but they made it an easy experience & I believe took great care of my SUV

Driver called before he arrived and was on time, professional and took great care of my classic Corvette. I will use Bald Eagle towing every time I need towing. read more

Had Daniel as my tow guy. He showed up early, was very pleasant and friendly, and all around nice guy. I would recommend this company.

Best tow ever! he was great, took really good care of my car! It was a tricky load and he was super careful with my BMW.

They came out to jump my car for a dead battery, and ended up frying my computer in my car. Now I have to pay big bucks to get my car fixed and they won't take any responsibility. The supervisor was rude and talked to me like I was stupid. He refused to do anything. What happened to customer service? We all make mistakes, they should've helped fix this instead of being nasty. Never again will I or anyone I know use this company!! That's just bad karma on their part for not taking responsibility. read more

From instant and easy dispatching to amazingly fast response to my location to careful and professional service - couldn't have asked for more. Vinnie was world-class! Thanks! read more