Having Zack come to the house for our JD LX266 tuneup was a great choice! Saving us on transport…read morefees! And did a great job on the mower, also diagnosing our push mower issue! Definitely will use Zack again for any repairs and regular maintenance.

save your time,if you want something done , dependable service look for somebody who is taking…read morebusiness seriously, somebody who will answer your call or at least call you back, keep looking this guy is not your business partners,

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

I won a free boat detail from The Boat House of Chicago through a TikTok giveaway, and I couldn't…read morebe happier with the experience! My boat looks absolutely amazing. The detail crew did an incredible job and you can tell they really take pride in their work. They had the entire boat looking great in just one day! Connor facilitated everything for me and made the whole process extremely easy from start to finish. Great communication and great customer service. A huge thank you to Connor and especially the detail crew for all the hard work they put into making my boat look this good. I would absolutely recommend The Boat House of Chicago and will definitely be using them again!

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

since 2021 when I bought new boat from them, I am still waiting, 6 years now, for my 1K BOAT COVER…read moreI PAID FOR, 1st there were excuses, blaming covid and other people, then they just plainly ignored me when I called and emailed, basically stole my money, Owner, Dave, knows, spoke with me, promised, and never delivered. sad that there are still bad businesses like this

I can't say enough good things about Midwest Boat Service in Woodstock! From start to finish, the…read morewhole team has been nothing short of professional, knowledgeable, and honest. It's rare these days to find a business that truly cares about both your boat and your experience as a customer, but that's exactly what you get here. From the moment I called, I was impressed by how friendly and helpful they were. They took the time to listen, explain what needed to be done, and even gave me some great maintenance advice for the future. You can tell right away that everyone there takes pride in their work and knows what they're doing. When I dropped off my boat, the shop was clean, organized, and well-run. They walked me through everything, kept me updated on progress, and never tried to upsell or rush me into anything unnecessary. The transparency and communication were excellent the entire way through. Their service work is top-notch -- they pay attention to every detail and do things right the first time. My boat now runs smoother than it ever has, and I couldn't be happier with the results. They also have great options for storage, detailing, and all the maintenance you could ever need, which makes it super convenient to keep everything in one place. Captain Dave and his crew are the kind of people you can trust. They genuinely care about the quality of their work and about keeping customers happy. It's clear they have years of experience and truly love what they do. If you're looking for a reliable, honest, and high-quality boat service shop, Midwest Boat Service in Woodstock is absolutely the place to go. They go above and beyond every single time -- highly recommend to any boater who wants their vessel treated with care and expertise!

Had a seawall put in this and Kyle's crew did an amazing job! Courteous and conscientious of their…read morework and our home, made it a pleasure to work with them. We are having a pier replaced with a new one next week. It will be the highlight of our backyard. Thanks Kyle, Charlie, Leo, Kim, Brittany and of course Rod.

I spent $15,000 on a brand new CraftLander lift from Captain Rod's two years ago, and it has been…read moreone headache after another. To be fair, they were great during the sales process. Once they had my money, getting anyone to answer the phone became nearly impossible. The install itself was a mess. They installed the wrong bunks for my lift, never installed the canopy, never sealed the battery boxes, didn't center the bunks, didn't level the lift, and the winch box was missing required components. I called, left voicemails, and messaged them for weeks. Eventually I gave up and fixed most of it myself. Then halfway through the summer, one of the rear bunk supports bent backwards while my boat was just sitting on the lift. After finally getting Brittany on the phone, she immediately told me the only way that happens is if you drive your boat into the lift. I absolutely did not. She refused to warranty it. She said they had replacement parts and I could come pick them up because they weren't coming back to the lower river until the end of the season. We set up a day and time, I drove there during their normal business hours, and the office was locked. One of the seawall guys called Brittany, and she said, "I forgot you were coming. We decided to make it a long weekend." Then they looked for the replacement parts...and didn't even have them. So once again I fixed it myself. I straightened the supports, fabricated reinforcement plates, and put everything back together. Later I contacted CraftLander directly, and that's when I learned those bunks weren't even supposed to be on my lift. They were undersized for my boat and missing the proper reinforcements. The final straw came when I was raising my boat and the chain inside the winch box snapped. The boat crashed down from near the top of the lift. My wife and I were about to get in the water to wipe down the side of the boat. Had timing been a few seconds different, it could have ended very badly. I messaged Brittany. She read the messages and didn't respond. More voicemails. More ignored calls. 5 days later, I finally got Rod on the phone, instead of asking what happened, he immediately started cussing me out. He called me a "fucking idiot," accused me of winding the winch backwards, and then sealed off the conversation by saying: "We would've been luckier if you were in jail from the boat falling on your wife even better if the boat fell on you." Before I could even get another word out, he hung up. At that point I contacted CraftLander directly and spoke with Rory. I sent him photos and videos of the lift and my concerns. Within minutes he found multiple installation issues. Wrong bunks. Missing reinforcements. Missing winch shaft retainer. Missing cable guides. Motor installed incorrectly. Basically the lift had never been assembled correctly and parts from other lift models were used which led to every issue that I ran into. CraftLander's customer service was amazing. Rory told me he wasn't comfortable letting Captain Rod's touch the lift again. Two days later he sent one of their factory technicians to my dock. The guy drove 8 hours each way! The technician completely rebuilt the lift with all the correct parts and fixed every issue. All free of charge. CraftLander stood behind their product, even when it was their dealer that made all of the mistakes. If you're shopping for a boat lift, I'd absolutely buy another CraftLander, just buy from somewhere else, as Captain Rods won't be a dealer for CraftLander much longer.

Im senior at Addison ,Il Im need mechanical & electrical…read more Update im wires system & motor work good ,it may ck injection

Olga and her team have done amazing work on my boat cushions and sun shade. Jobs were done quickly…read moreand perfectly. very reasonable pricing too. she's my go-to!

Best place around for service. Weather it be water of snow the staff here will take care of your…read moreevery need. Todd is the most honest mechanic in all of Illinois. Thank you Todd, Dick and Kitty cat for always taking such great care of us. Brian Michael

Just had a fantastic experience with Light House!! I've used four different marinas on the chain…read morefor service over the past 18 years, and this Marina stands out for the friendliness, professionalism, honesty, and great work. Light House Marina, a family business, will get my business in the future. Todd, the owner and chief mechanic was thorough and explained in detail all that needed to be done, including some custom body work, and mechanicals. They also sell valvetech gas, which has the additives in it for extended fuel life. The cost for parts was spot on with what I could purchase on my own, which I appreciate the minimal markup, if any. I got very lucky, and they were able to get me in the same day for the mechanicals, and done quickly. The price for labor seemed reasonable to me, as my work required two people. They were also able to accommodate me bringing the boat in off the water, and on to one of their trailers for the work. Just a really nice experience all the way around. And sadly, there are some bad marinas on the chain. Thank you to Todd Scott and Dick.