Judy and Skylar are a classic team!! It's nice to be able to go into a store and be acknowledged,…read morebut not intimidated! They are very informative and helpful. The store is very welcoming and tempting! I fall in love every time I go in! Thank you! I feel so lucky that this store is just around the corner to finish up my redecorating! The service and all of their pieces will not disappoint!!

I had the absolute best experience with epiphany design studios! My dog chewed my leather couch…read morewhich was the most comfortable and beautiful piece of furniture I've ever owned Epiphany contacted the leather manufacturer and quickly got my cushion repaired. She was not only Extremely friendly, but she was efficient and gave me a great price. She could have increased the price knowing that I was desperate, but she didn't. She could have put me at the bottom of her priority list but instead she treated me like one of her highest paying customers. This is all time customer service where the customer satisfaction is important. I am happy to give my support to her business.

They treat people badly there; the supervisor or manager throws receipts on the floor at people…read more They treat dark-skinned people well but treat white people badly, and they treat Latinos like dirt. No one should shop there; they don't respect others--they threw my receipt on the floor

Horrible experience at The Container Store in Nashville TN two months ago…read more I went to pick up some things and was going to talk to someone about elfa closets. Saw only two people on the sales floor in the Elfa area who both ignored me. I finally stopped a lady who walked past me to discuss the plans I had for my closets. She acted like I was bothering her. I frankly gave up on buying elfa. I then went to go pay for what I intended to purchase and found only one register open and 8 people in line. At that point I decided to seek out the manager. I went back into the store and now found that NO ONE a was on the floor. Looked in every nook and cranny and found no one other than other customers wandering. I then found what appeared to be magnetic access cards and a Zebra hand held device laying in the open on a display rack! I waited 15 minutes for the manager to finally appear. I asked why I had found no one on the floor to help customers. I also handed her the security tags that were left behind. Her response? "we are badly understaffed and working to unload our truck". I asked her if customers spending money were not important? She barely responded and could have cared less. (she did not even act alarmed or concerned about the security tags and the zebra device) I called their headquarters in Dallas and have never had any response from them. Two weeks ago I was in one of their stores in the Denver Area and experienced the same thing.... only two people on the entire floor in Elfa both involved with customers... Sad to see a company I have shopped at for 35 years go down hill so badly. This company consistently ranked top on "Best Places to Work" years ago and now could now care less about their customers. I just looked at Fortune Magazines top places for 2024 list .... 100 companies and Container Store is not even on the list. Sad. I left my cart behind and ordered on Amazon....

This place is FANTASTIC for getting gently used items to furnish your house/apartment on a budget!…read more Great selection of lamps, rugs, sofa's, bedroom sets, dining sets, coffee and end tables, home decor. Honestly, it's my go-to and first stop when I need ANY home furnishings! DEFINITELY worth the stop! Very good prices, modern styles and openly displayed in their showroom. You can always ask, too, because they may have more inventory in the back. They do have an online store for browsing. I'd recommend this place for anyone looking for a great find!

The professional and courteous service I have received in the past year has made me share the…read moreinformation about the store with friends, and professional business associates sincerely, Ethel DuBois, Antioch, TN

Repeat customer of Bf Meyers! I have purchased furniture for my home for the past 5 years from BF…read moreMeyers. I haven't shopped in the main store, but I love their discount store next door, and their tent sales. I love that I can walk in and purchase a furniture piece and have it delivered quickly! Their furniture is always good quality, and their workers are wonderful.

I shopped at my local furniture store (lured in by their President's Day sale but was taken back by…read morethe shady practice of marking up the price to "discount" for a sale). I was so pleasantly surprised by the night and day difference when dealing with these folks. I initiated a chat to confirm a price for a particular recliner model and was given a price $300 below what my local Clarksville furniture store was charging for the exact same item. I was able to complete my purchase over the phone in no time at all. Such a relief to have honest businesses so close to home.

I purchased two chairs and the coat rack (in the back of the photo) -- all are excellent quality;…read morebrand new, met my expectations... no complaints. Here is my first impression of Chelsea: we set an appointment from an inquiry I had on FB marketplace. When I showed up, she greeted me warmly as she was finishing up with a family buying furniture. She gave me a tour and didn't pressure me at all. Felt like a warm yet upscale boutique -- It was a bonus that she was transparent and excited to share that she just opened this store. I love the new shop! I didn't see a single piece of furniture that didn't look and feel like luxury. I also appreciate that my house is furnished with unique pieces that aren't found in most retail stores and she's fair with her prices. I would recommend Chelsea Friday to my friends and family. Give this place a chance. I'm very happy with my purchases and will be returning for more to furnish my new home.

Great customer service and everything was extremely fairly priced!! We ended up walking out with…read moreseveral pieces after talking with the staff and owner over around an hour of browsing and deliberating. Definitely would recommend, it's a good mix of chairs, light fixtures and lamps, mirrors and tables! They seem to have a pretty fantastic inventory and pretty much all of it was our "style and taste". Thank you for the wonderful experience!

We were heading to a different spot in the Gulch, and detoured to check out this store. The…read morefurniture is pricier than my normal range, but loved the vignettes/room examples. The displays for options (chairs, fabrics) were extremely well done. The staff was attentive to our questions without being pushy or intrusive as we browsed the shop. Great stop and I'd encourage you to check it out!

This store has a beautiful style. It's like West Elm mid-century modern but much more elevated and…read morecustom. Nearly everything in the store can be customized to your color tastes and they have a wall of leathers and fabrics to choose from as well as wooden finish colors. We saw some beautiful pieces like bedding, chairs, couches, bookcases and bar furniture as well as some very unique lighting. They had tons of LED cordless lamps that you charge and can use anywhere. Loved them, but very expensive at around $225 each and some were very small. This store is exceedingly expensive. Be prepared! Friendly staff immediately greeted us and offered some help but we were just browsing as out of towners.

Cute store, seemed reasonably priced. Saw a few cute things…read more I walked in, was the only customer in the store, and was never acknowledged by the person behind the counter.

This lovely store has s variety of interesting gifts, from reasonably priced bath salts and…read moreinteresting candles to some antique items, they would make someone on your list very happy! However, from my perspective today, customer service is woefully lacking. I was in the store for over 30 minutes and not one time did the proprietor say hello, offer assistance, or recognize my existence. I roamed around, carrying my desired items and waiting for her to finish with the first guy, and then with the customer who arrived after I did. When he finally left, she turned away from the counter and walked away to do whatever. I may be her mother's age but I wasn't wearing my resting grinch face and, I thought, was obviously interested in the shop. The merchandise may shine but poor customer relations will blacken any store's rep. I shan't be back. Bye Felicia!

Great selection and customer service, Melissa was very knowledgeable and helpfull from the moment i…read morewalked in the door. They were busy but tonthe time to make sure all the customers was helped.

To start, I will say that the selection and pricing in this store are amazing. I've shopped all…read morearound Nashville for furniture and was very impressed with the quality and selection available. That being said, what you see is not what you get. My wife and I purchased a piece from Value Furniture that was in pretty good shape, but had a couple of blemishes. The sales person assured us that their touch up guy is "the best in the business" and that when they deliver the piece it will be fully touched up and look brand new! However, this promise was certainly not kept. As far as delivery goes, the company first said they would be there on Monday, so my wife and I planned our night around them coming and then they called and canceled. They rescheduled for Tuesday. The next day rolls around and the same thing happens...they call an hour AFTER the scheduled delivery time to say they will not be there until the next day. So now, our third delivery attempt comes around and they FINALLY made it three hours LATER than scheduled. Not only did the piece show up with the exact same blemishes, but apparently it got a couple new ones while in transit. Then, to top it all off, one the the knobs had completely fallen off and the delivery guys had to go find it rolling around in the truck. They handed me the knob and said I "can probably find a way to reattach it by going to Home Depot." I was very impressed with the in-store experience, but have been incredibly disappointed in their follow through and delivery. Highly doubtful that I ever shop here again.