Very sweet staff, went above and beyond to deliver beautiful flower and chocolate basket to my…read moremother in law. Unfortunately the building staff gave them a hard time, but they communicated with me so we could sync delivery. Highly recommend, really impressed with all aspects of this transaction. (Also, MIL loves everything she received.)

I received flowers from here as a birthday gift. I was pleasantly surprised. The flowers were nice…read moreupon seeing them. However, I placed them on my countertop. After a few minutes, I saw a bug crawling out of it. Then another one and then another few. Not sure what type of bug but it looked like a semi small roach or earwig. It had wings. The flower store was contacted by the person who purchased them for me and they were treated terribly. Not only were they accused of lying, the staff did not want to fix the problem. Most flower stores I deal with work immediately to rectify the issue, always placing customers first. The only reason I gave three stars is because the flowers were presented nicely. I've never had bugs in flower arrangements. Very odd. And not impressed with customer service.

Beautiful flowers outstanding service. Very friendly…read more My girl friend liked a lot the flowers.

I really appreciate the customer service that I received at J & J Flowers and Gift Shop. The owner,…read moreAlex was very cordial and fun to work with. He made sure that my niece received the nicest and freshest flower arrangement. He delivered it at the exact time that he said he would. Most important of all, my niece loved the arrangement, and it made her day. I would recommend this flower shop to anyone in the area, or outside of the area, who wants a nice flower arrangement, with top-notch service, that you deserve. Being from out of town, it's nice to know that they have this kind of service in Pembroke Pines, and I would definitely use them again if the need arises. Definitely the florist to use if you want to be thoroughly impressed with a floral arrangement!

My Aunt absolutely loved her birthday floral arrangement. The flowers are even more beautiful in…read moreperson. I will call you in the future! Thank you!

I had an excellent experience with this wonderful florist. The roses I sent to a friend were fresh,…read morecolorful and long lasting. The delivery was impeccable. I highly recommend using this florist. A real personal touch

Beautiful arrangement! I buy my mother flowers and was stunning.... I will be customer ofread more

With very short notice, Hayal Flowers helped me get flowers put together for my wedding dinner…read more They are extremely responsive, reasonable and simply a pleasure to work with. My bouquet and table arrangements were breathtaking and they worked really hard to match the arrangements to my style and setting. I will be a customer for life!

Order placed online from 1,000 miles away. Very fast delivery and great communication. Flowers were…read morevibrant & fragrant. My mom loves them. Thank you.

This shop was amazing to place an order with! Place various…read morebouquets on order that morning and they delivered by early afternoon as promised! Kristina was very detailed and helpful. If in the sunny Isles or Miami area I def recommend!

Prior to posting my original review for this business, I reached out directly to them providing my…read morefeedback and my disappointment with their arrangement. To date I have not received a reply. Additionally, I posted supporting relevant photos, yet they have not displayed with my review. This afternoon, the business owner posted a comment, which is not possible to respond to below his. In the comment, the owner stated what he deems as the net value of the flowers they delivered, absent a good-faith effort to resolve the matter by offering a credit for the difference, or a future arrangement. To do so would be to operate in a manner which is consistent with best practices and doing what is just for their customers.

I ordered flowers on May 5 and paid for the premium upgrade and a large bear at an additional cost…read morethat said I love you. You only get one chance to often times create special moments. The flowers arrived and as they were nice do not look to be worth the $275 charge. My expectation was to have the flowers and bear provided at one time, not for them to have to come back out to deliver the bear I paid $29 for. The moment was missed and no offer to refund anything or provide a credit provided. They says it would be 10 minutes for them to go back out, but we are still waiting and it's been over an hour. The manager was nice enough, but should have offered something given the customer and what I paid and what is expected at that cost. I do not feel I was provided service excellence or an exceptional client experience.

I found this company last week. They were one of the few boutiques opened on a Sunday and I needed…read moreflowers same day. They were so professional and friendly. I ordered and received my flowers within hours of ordering. I needed another spray of flowers and since they did such a great job I knew i could trust them to provide another arrangement. They did so well. The flowers are on the expensive side, however the quality matches the price. Thank you for delivering such beautiful flowers during this hard time. I love them so much.

They created the most beautiful fresh and blooming arrangement. The customer service is outstanding.read more

Juan, Vincent and Danna really do a superb job!! Fantastic service! Ordered a green balloon garland…read morefor a St. Patrick's Day birthday celebration, and Vincent did an incredible job, he created a full, gorgeous arrangement, and it looked perfect. 5 stars ! I will definitely use Balloon World again!

Great service & staff ! They were amazing , it was a short notice and they helped me out right…read moreaway! I will definitely contact them in the future. Thank you so much Dana !