Do yourself a favour and avoid this restaurant. The owner is rude and inconsiderate to its customers.
We booked a table for 12 at the Bamiyan in Dural for Dinner on July 27. Some of us had been to Bamiyan in Norwest for a meal a couple of weeks earlier, and were very happy with the service, the quantity and quality of the food as well as the flexibility of the serving staff to cater for our dietary requirements. We were eight of us then. We had a banquet and a dish from a-la-carte menu between each pair of us to share at Norwest. Even after we had our fill, there was some food left over. We therefore decided to order accordingly at Dural to avoid wastage.
When we ordered six banquets and six dishes from the a-la-carte menu to share, the owner of the restaurant came and told us that we cannot share and that we had to order twelve banquets, all banquets to be the same. We tried to explain to him that Bamiyan in Norwest had no problems with us ordering different banquets and extra dishes to share. They catered for our dietary requirement. He would not listen and kept on telling us that we will not have enough to eat. When we told him that there was food left over at Norwest after we had our fill, he got upset and told us not to waste his time and walked away.
We then worked out the six banquets and six extra dishes taking care of each one's dietary requirements and gave it to him. Each banquet had four entres and two mains and would have been enough with the extra dish if the size of the portions was the same as that in Bamiyan Norwest. He then told us that he would serve everything together to save time and make it easy for the chef, which we agreed to. The entres were just adequate for us, but the mains were at the best enough for four people not six. We were quite disgusted and surprised at the quantity of the two mains included in the banquet which were served in a soup sized bowl for all six banquets and even for the smallest appetite was barely enough for four people and definitely NOT worth the price of six banquets.
Our group dines out every month at Chinese, Thai, Middle Eastern and Indian restaurants and never have we been served such small quantities.
When we asked the owner if the banquet was for six or four people, he raised his voice so that other patrons could hear and said that the banquet was for six and we wanted twelve of us to eat from it. He further embarrassed us by going to the tables behind ours and telling the customers that we ordered six banquets between twelve of us and were complaining that the food was not enough. He did not mention that we also ordered six extra dishes which together with the banquet should have been adequate. The food was not enough because the two mains were dished out in one container each in soup sized bowls for the six banquets.
We would have given no star to this restaurant if we could due to the insolent and unprofessional behaviour of the owner. read more
