Was in urgent need of a trailer for my Cobalt 226 I bought without a trailer, after calling all…read moreover the state with no luck, gave Captain Mac a call and he hooked me up! Adjusted the trailer he sold me to fit like a glove, price was very reasonable and super nice people to work with and great service. Would recommend these guys if in need of a trailer. Thanks again Captain Mac!

This guy is an absolute con artist. He charged me over 600 for axels and etc. i never received…read morethem. I will not take down comment until my issue is resolved. Dont shop here. Its cheaper online

If you're looking for great value and royal treatment, then look no further than NXTLVL. I just…read morepurchased a modest pre-owned boat, but these guys treated me like I was Tiger Woods buying a million dollar yacht. KP was an awesome sales associate; he was hands-on through the entire process, and the customer service was above and beyond what I've seen anywhere else. KP introduced me to the owner (Blake), and I feel like I'm part of the NXTLVL family now. I can't overstate how well I've been treated by everyone involved in the process. When it's time to upgrade, there's only one place I'm going - NXTLVL!

We were very pleased with our pontoon boat purchase. The follow-up and constant communication from…read moreBlake and KP was excellent. I highly recommend them.

Greatest place in the world for dang near anything you need. I ran all over town looking for a item…read moreand had to order it. On my way home I told my son let's just check Winkleys. Walked in and was asks if I need help. I reluctantly said I'm pretty sure you don't stock this. Guy walked me over to the part I needed. I bought two and it was less they were less then the boat dealer. I love this place for all you boat and hardware needs. Going today to get a gasket for my bathroom

Super friendly folks, and they have way more than you might think! I always check with Winkleys…read morebefore heading to one of the big box stores!

Terrible place. Everything is fine until you need warranty work. Bought a brand new 2018 Malibu…read more23LSV in Sept 2020-. All good until you need warranty service one year later. TX Malibu service refused to honor the warranty. Jonathan the service manager said sorry there was debris in the bilge which caused the boat to not pump out water which cased ALL of the other electrical problems. I again needed service in April of 2020. Again this time they refused to honor the warranty and told me I needed to get repairs that might not be needed just to keep my warranty valid. What a racket. These people have terrible customer service. Jonathan was flat out rude and refused to service my boat altogether after our disagreement. I told him to F off after he refused to put air in my trailer tires which was needed to get my boat back to the lake. BUY ELSEWHERE!!!!

We had Texas Malibu do an engine swap and they did an adequate job. They get one star for…read moremisrepresenting one of the repairs they said they made but did not, opting for a shortcut that didn't cost them any money, and for damaging a ballast pump hose and refusing to replace it. We chose the dealer for our engine swap expecting them to provide the best service. My advice is to check your other options and only use Texas Malibu if you absolutely have to.

Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

I would not go back there for air in my tires, much less boat repair…read more The highest charges in Tx., and still don't have my boat running. They tried to charge for service I did not ok, and $360 later, my boat still does't run. Do yourself a favor and go somewhere else!

If I could give this dealer a zero I would. They sell Bennington boats. Their service department is…read moreawful. You can call multiple times and you may get them on the phone. Finally had to call sales to actually get somewhat service. I have a Bennington, which is under warranty, but since they didn't make the money on the sale, they won't service it. They said they would before the Christmas break. Were they literally close their shop for two weeks. My boat died on the lake and using a JetSki I was able to get it to my doc. I spoke with them and they were going to try and get someone to work on it in the two days they had before they took off but then just couldn't get to it and we're going to come out at the first of the year. So I waited, and now they told me they won't help. That's a crazy attitude because with the other people who moved to Austin, it's quite easy that someone may come here with a boat from somewhere else and the fact that they won't service it because they say service it although they are the licensed dealer here and after they had told me they would it disgraceful

My husband and I went into South Austin Marine on Saturday, July 11th determined to find a boat. We…read moremet Michael Pempsell, who showed us all of their boats. We found a 2015 Byrant Spreranza that we loved. We started the buying process that day. On Monday, July 13th, I met with Michael to finalize buyer's agreement and give him our $500 deposit. Michael said he would contact me later that day with a time to do a test drive and familiarize us with the boat. I reached out on Tuesday, July 14th, as I had not yet heard from Michael. He responded saying "We had a mix up on deposits on this particular boat, I'm in the process of getting to the bottom of it and was going to relay back to you after." We never heard from Michael again. On August 1st, I reached out to the CFO, Wayne Black, to tell him about our experience and to help mend the relationship before I left a 1-star review. It has been over 48 hours with zero response. While our initial experience with South Austin Marine started off well, it has ended most poorly. To have a boat (I put a deposit on) be sold out from under me, is one thing. But to have the company provide zero communication, essentially stonewalling me, is appalling and infuriating. While I will not be doing any business with them, hopefully this will allow the staff at South Austin Marine to learn a valuable lesson - communication, even when delivering bad news, is important. The total silence reveals a lack of integrity that I will never support.

The Brock Dock team botched a routine boat lift installation, and refused to take accountability…read morefor the damage its failure (on the first use) caused. They also have ignored requests to implement a manufacturer's recall that would fix a recurring issue causing the lift to freeze in the down position. This reflects the poor attitude of the founder, Mike Brock, who I would avoid working with at all costs.

DO NOT USE THIS COMPANY!…read more If I could give a 0 rating, I would. They are taking advantage of senior citizens!! They were paid back in August 2018 to do work on our dock and still have not finished the work. We have paid over $23,000 total and are still waiting for them to finish and they say we owe more. They even had the audacity to take one of our hydraulic lift boxes we paid for and put it on another dock to help someone out. BUYER BEWARE!!!!