I'm an inexperienced boat owner and have needed Brads help with several problems and customizations…read moreover the last five years. I feel very fortunate to have this reliable and competent dealer here in our Lago Vista community. I'm writing this today because of the extraordinary amount of time and persistence Brad spent solving a problem for me that amounted to a $59.88 sale for him.

I am very pleased with the quality of service provided by this business. Brad is a highly competent…read moreprofessional and a friendly, easy-going person. He keeps his promises and takes really good care of customers. I would recommend this company without any hesitation.

Simply put, my experience with Shoreline was outstanding. Greg did a great job explaining the…read moreprocess and giving me the expected timeline. The work was done perfectly. Their team did both Gelcoat work and repaired my skeg. Believe me when I say it was factory perfect. If you value quality craftsmanship and attention to detail , Shoreline boat and RV is right for you. I wouldn't hesitate to recommend these guys Thanks Don

Knowledgeable, informative, transparent. Did a great job on our Rinker tri-hull and did it with the…read moreestimated time frame.

I was originally attempting to sell my used but excellent Searay 185 SP via Boat Trader and…read moreFacebook Messenger, but it seemed 90% of any inquiries were a scamming attempt. Luckily an acquaintance at my Marina asked if I had tried "Bancers Marine" which I was unaware of previously. I passed by their offices on 620 and met Tom and Hector and I was so pleased that I did. This Team is very highly experienced at boat sales and service. They guided me through the entire process , took care of some repairs and every detail ! They have now concluded the sell of my boat and my experience and interaction throughout was agreeable, professional, friendly, and pleasant. I highly recommend Bancers Marine

I reached that certain age when I had to give up my highly prized 2007 Lund, 1660 SS, well…read moremaintained, retirement boat package and save it's RAPIDLY escalating enclosed storage fees. Experience told me I did not want to sell it outright, direct to buyer, and needed a wholesaler to buy it from me for 20 to 25% off retail value and save me the HUGE hassle of doing it myself. Hector Hernandez at Bancers Marine provided me with EXCEPTIONAL brokerage service. Hector was and remains as professional, personable, buyers-sellers market/boat-motor-trailer mechanical knowledgeable and trustworthy as I could have hoped for. We quickly agreed on a mutually agreeable transaction and most importantly, HE TOOK CARE OF EVERYTHING. If you are looking for a turnkey, quick-sale of a good boat for a reasonable price, I cannot recommend Hector Hernandez and Bancers Marine HIGHLY enough! JR

The broke a a piece on my vintage camping trailer - repaired it but, still…read more They are now out of business and that's probably a good thing. Folks here were rude and not at all customer service oriented.

I recently purchased a Bumper from Spillar. They completely put the wrong product on my car. After…read moretelling them they said I was wrong. I showed them the photo I brought in, the photo from the Ranch Hand website which was on the flyer in their show room. The older lady in the office proceeded to tell me that despite the fact the brochure which was right in front of her show differently that I was wrong. It has little to do with the bumper, quality or even how it was installed. It is 100% to do with the attitude of the staff, the lack of attention to detail Or willingness to admit they ordered the wrong part. To top it off they couldn't even figure out what the balance correctly. In the end it was a five dollar difference, but I was willing to pay it to leave and not have to deal with the worst customer service I've had in a while. You really have to want the bumper and have no other options to use Spillar. Make sure you get everything in writing, keep your paperwork, and dot the I's and cross the T's. No matter what, don't expect them to apologize if they screw up. Prologue: After reviewing the paperwork I realized they had even written it down, the way we had discussed it. I confronted them with this and told them they needed to make it right. It's hard to be a small business and turn a profit, I of all people understand that. An apology would've gone along way, a few hundred dollars discounted drastically changes my attitude. I have much higher hopes going into this

Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

I would not go back there for air in my tires, much less boat repair…read more The highest charges in Tx., and still don't have my boat running. They tried to charge for service I did not ok, and $360 later, my boat still does't run. Do yourself a favor and go somewhere else!

Jeff is very knowledgeable about Harley-Davidson bikes, and provides reasonable recommendations and…read morepricing for the fixes/work needed.

I took a part of my sons motorcycle in that had stripper out bolts on it to see if they could help…read more The manager said it might be an issue and said he would give it a shot. Within 10 minutes he called and said it was good to go. Super friendly, very fast and the price was amazing. If you need help with your bike, give this place a shot. Local business with great people working there.

Nick is very knowledgeable and a great guy. He is honest, straight to the point, and doesn't try to…read moreforce me to fix other items that don't need to be fixed. Cool shop off IH35 and local small business. I will 100% come back if I need to service my Harley. Thank you sir and keep up the great work.

Picked up my Road King from Nick today. He did an excellent job tuning my baby. Truly a…read moreprofessional! Thanks, Ron W.

Motorcycles were fantastic, true American craftsmanship. Love the diverse selection, something for…read moreeveryone. Talking with the owner was great. Took lots of time to search parts and find what we need. Love that it is a local business to support!

Called this shop to get my tire replaced using my new tire and tube , he quoted me $30 on the…read morephone... I dropped it off and he told me he only uses ceramic beads for balancing... I said fine because that's what I've always used. Thought balancing was included and he didn't quote me any more cost - picked up my rim and tire and was charged a $50 bill ...$17 for a couple of tablespoons of beads ? needless to say I feel that's really screwed up ! I should of been told of the price difference... Hell I had beads at home ... I'm still walking funny from my experience there ... very sad ... seemed like a nice guy . I understand a guy has overhead but you don't need to screw the customer to get there. BEWARE !