My cats have done well at Bandera Vet for both general yearly shots and meds to one requiring surgical removal of a large growth. The doctors and assistants all treat our pets as if they were their own. They recently renovated and upgraded their facilities! read more

Quoted $440 for one sided ear cleaning and the nurse said it would likely be closer to $600. I told her that is too expensive I will just find another vet. They still charged me a cancellation fee even though I was at the appointment on time. One year ago I paid $440 for my dog to get his ears cleaned and in just one year you went up in price $200? Further the doctor finally came out and she didn't know who I was or my dog but she said she saw him last year - but I met the vet from st. Kitts never met Dr. brown which is terrifying. This clinic is severely overpriced and they're not willing to work with their clients to provide affordable care. Dr. Brown leaves much to be desired as does the office manager. I will never take my animals here again. It's cheaper to get ears cleaned as a human. Veterinarians are getting criminal with what they bill and keep In mind nothing they bill is regulated. They just redid their whole office and they close for two hours at lunch. You can get in but your bill will be $1000 and you'll never see the doctor only the nurse. At least she knew my dog. Alldredge veterinary services in comfort is much more affordable and they have better education. They saw bixby and then cancelled our appointment and sent us to collections bc I didn't like their treatment plan. So third trip to the office to pay them $62.50 for an appointment I attended. In human healthcare I can't cancel a patients appointment just bc they don't want to do what's recommended. Their cancellation policy is just scam to ensure they're still making a paycheck without having to do anything. Three hours later, half a day of work missed, down $62.50 and bixby still has an ear infection. So fed up with peoples lack or common decency. Are they helping the community or just robbing bandera citizens? They need to be reported. read more

Perfect from start to finish. BEST OF THE BEST! They have helped me with donkey emergencies and kitten issues. The phone is answered you are panicked the person on the phone is calm and helpful and you and your pet are taken care of in an extraordinary manner. Doctors and support staff are always kind and compassionate . read more

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Our experience was extremely positive. the staff (Dr. Brown, Sandy and the vet tech) were kind, compassionate and patient. When we move full time to Texas they will be trusted to take the best care of our fur babies. the professionalism and compassion that was showed today was 100% five star. thank you to the team that was there for us today. you are appreciated read more

Bandera Veterinary Clinic - Our 13 year old fur baby was not well and she was treated with respect, compassion and kindness. - Veterinarians Near Me - Bandera, Texas

Took my dog in as a new patient to Bandera Vet Clinic (830) 796-3003 for an emergency surgery and was billed $1663.20 that day. The doctor and staff were nice, seemed to genuinely care for the animals, which seems to be exceedingly rare with veterinarians around here, so I took another dog in a few weeks later, then another few weeks went by and I took both dogs in for something, then had the first dog in again for another almost $2000 surgery. Each time the bills were paid in full by debit or credit card. A couple of months after the first visit I received a phone call from what I guess is their debt collector, because that is how she came across as soon as I picked up the phone. This woman was rude, condescending and immdiately came across like a debt collector after somebody who had ripped them off or had been avoiding payments...for THEIR MISTAKE! She tells me that we still owed them $211.55 for the first surgery. She had no explanation as to why it took them so long to decide we owed them another $200+ since I had been back in there on at least 4 later occasions where we were given bills and paid them on the spot with no mention of this. She blamed it on a new employee. That is extremely unprofessional! When asked what the additional $211.55 was for she had no answer, just that we were not billed correctly. As soon as I got off the phone with her I called my ex to let her know since we split dog bills. The woman from the Bandera Vet Clinic had already called her too with the same spiel. That woman should NEVER be allowed to talk to your customers on the phone! She got you $211.55, but lost 2 dogs and 1 cat as patients who just spend close to $4000 in a couple of months and needed further care. That kind of accusatory behavior on the telephone when it is YOU who caused the problem is an extremely narcissistic behavior and is really unacceptable anywhere in any setting. It is called projecting. Fast forward to the present. The final surgery that cost us over a thousand dollars has finally healed and it is obvious now that they botched the surgery. The procedure was to remove a cyst type knot on the dog's head. They made a massive incision above the growth and cut out a huge chunk of flesh, but only got about half of the growth. There is no reason to take your pets here if you care about them. They are expensive, incompetent, and rude. read more

Bandera vet clinic is awesome All the time. During Covid you call when you arrive and the tech comes to your vehicle and takes your pet in. All questions are answered and payment is taken by phone. The vet came to our vehicle to explain something in detail (wearing a mask). This is the best bet clinic. All the staff is always kind and considerate. read more

DO NOT trust them with emergency service. My cat had a urinary blockage and was treated to what felt like the bare minimum. I called once he has home worried about his recovery. I was told he was just healing and the vet wasn't concerned. I was told someone would call me back but they NEVER did. My cat died later that day. read more

I am not a current client of Bandera vet but called Saturday morning for help with a possible med overdose. Liz answered the phone and was so incredibly nice and so helpful! I waited on the phone while she spoke with the vet and then returned to help calm my nerves with the information. I am so grateful that they were able to help me over the phone as I had tried to get help from others and the fee was $75 just to ask a question! I can't wait to meet y'all in person. Thank you!!!!! read more

In the midst of the pandemic, I found myself desperately needing emergency care for my beloved dog, Little Bit. I phoned several clinics before being directed to Bandera Veterinary Clinic and was so very relieved when they agreed to see her immediately. Dr. McIntosh and staff took such gentle care of my dog. They have my eternal gratitude for taking her in when other clinics were unable to. They simply made room for her. They earned each of the five stars I've given to them by proving that they practice the tenets of a superb veterinary practice. read more