We were visiting family over the holidays and needed a good place for our dog to stay in Tulsa. We…read morelive in Texas and thought a Vet Hospital that advertised lodging amenities would be a safe choice. We were wrong. We paid extra for the suite that was not as nice as pictured on the website. It seemed that cats had a run of the place. We picked up our dog who was very stressed. His blanket was being washed when we arrived (not given a reason why), his bedding had spots of blood on it and as we drove back home he had really bad diarrhea. We were told there were no notes or concerns during his stay. However, I followed up to get an explanation and received a message from the vet that the problem was my dog's anxiety. This has never been an issue at any other location he has stayed before. The whole experience was traumatic and we'll never go back.

Just so you know they let's cats roam around so if you have a scardy cat like I do, be aware. One…read morecat in particular can open room doors. My mom was waiting in a room with her 20 year old cat when this cat opened the door and came on in. A cat fight began and my poor mom was caught in the middle. She got scratch pretty badly. One of the ladies wrapped my moms arm. Well, my mom started having health issue shortly after. She called this vet to see if that wondering cat had their shots. My poor mom saw several doctors because she was sure she had an infection of some sort. She finally was diagnosed with an jnfectio. And given antibiotics for it. No apology from the staff nor did anyone call to check on her. So just be aware.

Have been going here for quite a few years. I have many cats and they have taken great care of each…read moreof them. When there have been issues of not being able to get to the vet or getting home from the vet, they went out of their way and gave me a ride. They got 2 adorable office cats, Crabby and Sunny, that are up front usually to greet everyone.

if I could give less, I would. they kept my dog to run tests FOR A WEEK. When I went to pick him up…read moreto take him to another vet, he was SCREAMING in pain. he had chewed the nails of of one paw, pierced his own lip from biting it in pain, and had sores on him from sitting in his own urine. i BEGGED then to let me come get him so I could take care of him and they said they had someone taking care of him. how many days had he been screaming in pain and they just let him???!!!! makes me sick

I've had both of my babies, Rosko & Sissy, cremated here.. about 2 years apart. The staff is always…read moreso friendly, helpful, and courteous. Both times, my pups were handled with care and love. If I could give even the smallest suggestion... it would be to let people fill out their own intake form or even just tell customers about ALL of the memorial options you offer. Had I been offered or even known about the ink nose print & paw print option, I would've LOVED to do that with both of my babies but was unaware that was offered here. Unfortunately, I didn't see that until I had already picked up my sweet boy & was reviewing the paperwork. Other than that, both of my experiences, even through the absolute heartbreak have been overwhelming positive!

This originally was supposed to be a 3 star review had Director Ashley or another person in higher…read moreposition called me back like I was reassured multiple times. So, here is my detailed recall of how VICKY treated us that day. I've attached screenshots of my complete experience with Serenity. 2/3/25 Monday Final Viewing The most ABHORRENT experience one could EVER imagine. I had invited close family and friends to say goodbye like any human version of this event. My best friend and her daughter show up extra early at 3:30pm. They waited in the car until her daughter had to use the restroom inside. They used it and immediately went back into the car to wait. Just before 4pm, Vicky AGGRESSIVELY taps (borderline banging) on their driver window to ask my best friend if she's the owner. My best friend was not blaring loud music and her windows were all cracked so the banging on the window was absolutely UNNECESSARY. But to answer her question, my best friend replies with "No, I'm her best friend here for Baloo." Vicky then THREATENS my best friend that if I wasn't here at 4pm, then I wouldn't get the chance to say goodbye and that I was the ONLY person allowed inside to say goodbye. At this point, my best friend pulls my location up, tracking me to SHOW her that I'm literally at the traffic light at Yale/Admiral. Thankfully, Yale traffic allowed me to pull into the parking lot the SECOND it hits 4pm. As soon as I jump out of my car, everyone is already walking towards the Chapel where my best friend informed me that Vicky is allowing ONLY me to say goodbye. Vicky unlocks the Chapel door and stands with her back against the wall and the door literally no more than 6 inches to her left, if not less! Baloo on their stretcher, blanket over his body, head on the pillow with BLOODY FLUID leaked from his nose and all over the pillow, and again LITERALLY 4 FEET INFRONT OF VICKY. So I walk in and immediately dart to Baloo with Vicky breathing down my back no more than 2ft directly behind me at this point. When I say I literally spent ONLY 15 seconds with him, I MEAN IT!!!!!!! So after being COERCED to make haste with my final goodbye, I turn to Vicky to BEG her to let my best friend and her daughter say their goodbyes. Her reaction was shocking! Vicky AUDIBLY SIGHED at me as if this whole ordeal was an inconvenience to her working at a human and pet cremation business. Luckily, her transitions shielded her eyes because I swear I felt her eyes roll with her loud EXASPERATED SIGH. After sighing, she said with pure annoyance "If they hurry". Vicky, you're lucky I was still grieving and completely focused on Baloo. So, I told my best friend and daughter as I walked back through the door that they can say goodbye "if you hurry" in shock and only able to repeat what Vicky said. So before it had even hit 4:02pm, my best friend and her daughter had walked out and Vicky IMMEDIATELY locked the Chapel door, said nothing, and quickly walked back to the office as my sister walked up to us. TWO MINUTES. ALL VICKY GAVE US WAS TWO MINUTES. AND EVEN THEN, NO PERSONAL SPACE. So my best friend, her daughter, my sister and I stand right outside the transparent Chapel door. Reminiscing the departed as one would normally do at a human version of a final viewing BUT RIGHT OUTSIDE and discussing how baffling UNPROFESSIONAL Vicky was. We stand outside the Chapel door for 15 minutes. During that time, NO ONE went into the Chapel, no movement was made in it, and Baloo was never even touched within those 15 minutes. SO WHY WERE WE RUSHED, VICKY?! JUST WHY??? Eventually, I went inside to ask for her name. The other lady working informed me. I return to my little support group outside and a few minutes later, Vicky comes out to ask "Is everything all right? Did you need anything?" as if AGAIN to RUSH us out the parking lot!!!! After a few more minutes of trying to get the bad taste of Vicky's treatment out of our mouths, we all finally decided to leave. Thanks for having Baloo DISTASTEFULLY displayed so we can remember him BLEEDING OUT! PET OWNERS AVOID VICKY!

They are so nice staff members, and then took my son to exam room, but they cannot do with his…read moreseriously injured eye. They referred me to see other veterinary in jerks. Thanks for taking care of my son and I might look forward to take my sons to your place as new client!

Gave a positive review 3 years ago, and would give the same glowing review today. Dr. Lori and her…read morestaff are wonderful caring people. Have cared for my cats for several years, and have never been disappointed!! My cats love Dr. Lori too.

As always, my puppy came out looking and smelling great! She is a 50 lb Aussie so I know it's a…read moretedious job

I've used them in the past and again recently. Accommodating & grooming as I requested.read more

Our two dogs are cared for and always look so great! Staff are friendly and accommodating and…read moreprompt with their services. The owner is also involved in the rescue community so she's passionate about your dogs!

Two of the last four grooming appointments for my Cocker Spaniel have been horrible. They've…read morestarted shaving his tail; despite having them read back instructions to leave his tail alone, he came back today with the tail shaved as well as a weird cut for the top of his head. They obviously are staffed with people who don't know breed specific grooming details and no longer care about the end result. The owner of the shop hasn't been there the past three times he's been groomed, and the place has gone to pot in her absence. Cancelling his next appointment and finding another groomer.

It's so good to know that there is a local veterinarian in the heart If downtown to save me…read morevaluable communing time. I had the chance to visit this place twice when I took my little girl to be seen. I have absolutely no complains. A bit pricey, but, quality service, friendly staff, and, most importantly, a clean, hygienic place that I don't second guess taking my little girl to.

My husband and I took our dog in after she was attacked in the eye by a pit bull. We didn't have an…read moreappointment & the vet was out. Our neighbor takes her dog there & the website said if their schedule allows, they see emergencies. We spoke with a technician, Sage, right away who looked at her & gave us advice on what to do all for free! Five stars!!

Have tried several other groomers with poor results. Hollywood does excellent job and our puppies…read moreare ready when promised.Johnathan very friendly and professional.

They did a fantastic job! My weenie dog was long overdue for a good grooming! He was like a new pup…read morewhen we left and the bow tie was a nice touch for my dapper dude! Will definitely be back!