I enjoy banking with Trustmark's Gateway Branch. The employees are very friendly, knowledgeable and…read morewilling to help with your financial needs.

first they charge $10 to cash a payroll check drawn on their bank. Which would be fine if they told…read moreyou that up front. But no they process the whole transaction then tell you. Granted $10 is neither here nor there its the fact that they don't bother to have the decency to be upfront about it. Second, while standing there waiting for quite sometime, while the gentleman (I use that term loosely) stood there walking around doing a whole lot of nothing. In the matter or professionalism, perhaps said "gentleman" could button his shirt up so he doesn't have his chest out and hair going everywhere looking completely disheveled. In general this branch should just be shut down, especially considering the location and the clientele which hangs out in the parking lot making it a less than safe experience for customers.

So I gave this location a try, on two different occasions. Both times I was lied to by the teller…read more The first time the teller said a check I was inquiring about to the IRS was not cashed and that I would have to go to the other location where I was issued the check to get it resolved. Both lies- the check was cashed 3 days after I mailed it off and this location could have searched for the status, according to the other branch. The second time the teller lied was when I called to ask to release my funds from a deposited check via ATM, teller says there is nothing they (the teller) can do to help me that their offices were closed the previous Monday and Tuesday, I asked to please speak to someone who could possibly help me further than what (the teller) were able to and I was transferred to call center. The lie- something could have been done, I called the other branch and the manager very kindly released some of the funds until the check could fully process so to not leave me in a bind. I'm very disappointed in how this locations teller was so quick to make up stories and lie to a client. It makes it difficult to trust them and I will not return to this location or even so much as recommend them.

This place has gotten itself together. Saved me a load on Intrest rates on all my refinances!!!read more

This place is a joke. First of all, I have had a credit line established for three years and they…read moretell me I do not have 12 months of established history. And who charges a fee every month for having a savings account?? Biggest load of bull crap I've ever heard of.

Thank heavens I don't have an account with them. A friend of mine wrote me a check on his bank…read more(Cadence). Because my bank is not in the Columbus/Starkville area, I made the mistake of going into the bank to cash the check. There were 3 lines, but they weren't moving very fast. When I got to the bank clerk she was very rude in demanding that I take my hat off before she would serve me. Then when I told her that I did not have an account with them she very harshly said it will cost you $10 to cash the $200 check. I should have just walked out and mailed the check to my bank, but I went ahead and said OK. She then demanded that I had to ink my thumb for a print on the check! It will be a cold day in hell before I ever go back in a Cadence bank.

I've not been to a bank that literally all the employees were nice And helpful. The building and…read morefurnishings are beautiful. Thank you.

Llevo mas de 35 minutos esperando para que un oficial me atienda. Solo 2 oficiales. Una de ellas…read moretermino con un cliente y sento a otro que entró luego por la puerta, despues que yo. Le pregunte a Lixandra, la otra oficial que estaba con un cliente y me dijo que tenia que esperar a que ella finalizara. Lixandra finalizo, paso por delante de mi y salió sin decirme nada. Llevo 20 años en este banco y todavía no se como he soportado su desprecio para sus clientes.