Worst experience with office staff ever. Make sure you ask tons questions upfront; otherwise, you…read morewill be paying out of pocket for visits that should be and are normally part of the follow up package at most other dentist offices. I got excuses from the person who answered the phone from January through March that, "I'm new and I don't know how to get that information for you. Could I get a good number so that someone can call you back and answer your questions?" Don't expect to get a call back. You will need to stay on top of it. I also was on hold for over 20 minutes, got disconnected, and called back just to hold again for another 20 minutes to find out that they would not send my last visit to my dental office as there is no billing code for a re-evaluation. That's laughable because there is a billing code for everything. Took me until the end of February to get everything straightened out from my two visits with them in early December of last year. They don't worry about following up on claims because as I was told, if we don't get it from your insurance company, we'll bill you. Last but not least, make sure you get information as to what the insurance company will pay before setting up any appointments. If by chance they overcharge you at this office, you have to wait at least two weeks to get a check, will not put it back on your credit card. It's not two weeks from when they get payment from your insurance but two weeks from when they get around to account billing updating. Not the way to run an office. Beth B.

I'm now going every six months, alternating with my "regular" dentist every other six months, so…read morethat's once a quarter. Bone loss is my problem. It's known. Dr. Monestero is incredibly personable, efficient and proficient. He's good in his work. I appreciate that profoundly. What wasn't known on my Tuesday visit, February 6: a gum infection. Where the hell does that come from? What did I do? They took pictures. Cleaned my teeth. And I walked out with a prescription for a dental paste steroid to apply 4-6 times a day. Holy dang-bang it! Gotta figure out how to accommodate that ridiculous regimen. I go back in two weeks.

I cannot begin to describe the excellent care that I received from Dr. Evans. He used his excellent…read moredental skills and patience to save an restore a badly broken off tooth. He is the Best of the Best and I feel veryfortunate to have gone to him. He is patient, kind and painless. Mary Morgan

I have been going to Dr Evans for over 10 years and find him to be a caring, painless dentist. He…read moreis very conservative about the care of my teeth, which helps my pocketbook, since I am uninsured and need a lot of work at times, including caps and an implant. His staff is very friendly, but I definitely prefer one Dental Hygienist over the other one, who is too rough for me, and gives unwanted, repeated lectures about how to care for my teeth. I would avoid (Pam). I trust Dr Evans and he is always nice, particularly to older patients.

4 words. Get a second opinion. 4 words. Get a second opinion. 4 words. Get a second opinion…read more 4 words. Get a second opinion. 4 words. Get a second opinion. 4 words. Get a second opinion.

In the very early days of COVID I had a tooth infection and Dr. Mueth went out of his way to help…read moreme. I remember when I went in for my appointment how comfortable I felt because of the safety measures in place. I'm very happy with the work he has done and I trust his recommendations. Just today he did two crowns and they look and feel great! In addition to the great care, Dr. Mueth and his entire staff are friendly and always go out of their way to help.

Dr. Salthouse is amazing! Had such a great experience here, he explained everything very…read morethoroughly, was very patient and understanding, and did everything he could to make the experience as positive and easy as possible! He provides all of the information needed for you and helps you to make a decision on what treatment plan is best including making sure to tell you if it's appropriate to wait and see at next visit. There are iPads in the waiting area for the kids to play on and the dental chairs all have TVs on the ceiling to help keep patients distracted during the cleanings/procedures! His staff are incredibly kind, patient, and caring and honestly was the best/easiest X-ray experience I've ever had! The office is very nice, clean, and up to date with extremely kid friendly decor/color scheme. I highly recommend this office!

Randomly found this place. We had, had a negative experience and a bigger location in an adjacent…read moreneighborhood, so I was looking for a new pediatric dentist. They were absolutely wonderful with my 4yo and 2yo (first time for the latter). The staff were welcoming and made my kiddos feel at ease. Both walked out with smiles on their faces. Dr. Salthouse took the time to talk with us and gave us wonderful tips for our kids. We even learned some new things for our own hygiene. I recommend them over other nearby locations. Take your kids here. You'll be happy you did.

He and his staff worked well with Dr. Smoljan when I had my root canal done, coordinating both the…read moredental and insurance aspects. And for more routine matters, he and his staff are also superb.

I have been to a number of Dentists in my 65 years on this earth. Dr. Palmer will be the last…read more Unless she decides to not be a Dentist anymore, I will go to her forever. I never felt uncomfortable on my visit everyone in her office made me feel at home. Who would believe you could feel comfortable at your Dentist office. Hands down the best and most personable Dr. ever. I could go on but will stop now.

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.