The staff at Bankhead Orthodontic Specialists in Chesterfield have been exceptional during my treatment. As an adult, I was very nervous to be a "brace-face" but they had lots of options for adults! The doctors take the time to actually answer your questions and actually listen to your concerns. The girls in the clinic are so gentle and go out of their way to make me comfortable. They always have something fun going on at this office for patients of all ages. Scheduling appointments at this office is a breeze and the ladies at the front desk have so much patience helping me find an appointment that works with my crazy schedule. Since starting my treatment here, I have referred my two sisters to start coming also and we all love it! read more

Not open. Bankhead offers 1 location in St Louis County. They took all of our money upfront and now when my child has an issue and I need help, I leave work and come 5 minutes up the road to the only location to find that it is "closed". The only notice for packages. No communication at all for clients. My child is a customer. It says you are open for business. The business next door says this location is closed a lot. They told me that it is sometimes only open a couple days a week. Online it says you are "open" today till 4:30pm in Chesterfield. That is not true today. That was not disclosed to us a couple months back when we signed the contract and paid for the 2 year package. This is absolutely not okay. I call the number. I get vague answers about the Chesterfield locations future status and I'm told my child can wait 3 more hours and I can drive out to Lake St Louis, MO. Well, let me tell my employer that I'm going to drive wherever you guys decide to work on any given day. Tell my child to just endure. read more

Bankhead orthodontics is a great place to get orthodontic work done. Everyone there is so nice. They bake cookies for their patients. The quality is very good. You even earn points. If you get enough points, you get gift cards to your choice store. Patient, age 11 read more

The doctors and associates at Bankhead have made my daughter feel very comfortable throughout the whole process of being evaluated and getting her braces on. We are very happy to have found Bankhead Orthodontics! read more

Bankhead O'Fallon is extremely good at what they do. I couldn't ask for better people to take care of my teeth and in less than 2 years my teeth have transformed. I will always recommend Bankhead for anyone who needs braces. with a free consult, you can't go wrong with having Bankhead take care of whatever your needs are! Thank you Bankhead Team! read more

Bankhead orthodontic is very courteous and professional. My daughter and I have braces and our experience with this office has been awesome. Dr. Jeff is very understanding. He went over and beyond to get my beautiful smile ready for my wedding, I will never forget that blessing because I dont believe it would have happen anywhere else. I am very pleased with the services rendered over the 3years. read more

Thank you Dr. Alex at Bankhead Orthodontic Specialist! I had such an amazing experience with my braces. The staff is very knowledgeable and friendly! They always explained what they were doing each adjustment and what I should do at home to help the treatment go by faster. I LOVE my teeth now, they are perfect!!! I will be smiling everywhere I go now! I highly suggest them to anyone who wants perfect teeth! read more

This is a wonderful practice with excellent orthodontists. They were able to fix my smile, and it was an easy process. I recommend them to anyone who is ready to have a beautiful smile! read more

We were in town visiting family when our daughter had a minor orthodontic issue. We were able to quickly get an appointment to have the issue fixed. The team was extremely friendly and professional, enabling us to enjoy the rest of our trip. Based on that experience, I'd highly recommend them. read more

I just finished my Invisalign treatment and I love my new smile. Dr. Jeff did a great job explaining my treatment plan, even showing me the computer simulation of how it would all work. Also, I was able to have my cross bite fixed, which has helped me stop biting my cheek when I chew. The best part was people didn't even know I was straightening my teeth with the clear trays. I was skeptical of doing braces as an adult but the staff at Bankhead made me feel comfortable and confident with my decision. I wish I would have done it sooner. You will love the doctors and the team at Bankhead, they are professional, friendly and make the visits fun. If you need help with your smile, this place is the BEST! read more

We absolutely LOVE Bankhead Orthodontics! All three of my kids as well as myself have braces from them. They are so kind and professional. I highly recommend them. read more

This office is great. If you have young kids needing orthodontic work it is perfect for them.

We couldn't be happier with Bankhead Orthodontists! They are all wonderful! We've never waited more than 10 minutes and all visits are speedy, professional and friendly! Great office! Highly recommend! read more

We moved to the area in June 2015 and set up the orthodontist consultation on July 1 2015. Dr. Bankhead recommend both of my kids 13 yrs old son and 10 yrs old daughter for the treatment. We immediately made the decision to have the treatment start with suresmile techology, paid in full the same day, they were able to immediately accomdate the schedule to have the braces on the same day. It seems great. However, I did not realize the initial discussion for the treatment plan with dr. Bankhead would be different drs seeing my kids for after first visits, most of time with dr. Alex. I don't really have much problems with it but would hope this would have explain upfront. On Feb 2016, we learned that we have to move back to east coast. With the discussion with drs, they said my kids reposnse to the treatment very well, It is possible to get them done before we move at the end of july 2016. At the end of June, they have been attempted to remove the braces from my kids while I have to point out all these significant problems with my kids teeth adjustments (very obvious problems). I am just a regular mom, not orthdonist. I had to point out all the issues to Dr. Alex, he would say "yes, these all need to be adjusted to close the gaps, to get teeth overlap suppose to be". I told drs, 4 month ago, my expectation is to finish the treatment here if possible, however, I don't want to be rushed to just take the braces off for the sake to be done with it. They all understand it... Finally, a few appointments to make all the adjustments. Dr. Alex cheked the teeth and told me they all looks very good, they are taking them off today (July 22) which they did. Thet suppose to do a scan for my kids teeth but the scanner have been broken. I can not really have a view. After they took off the braces, I notice significant noticeable problems with my daughter's teeth. Left and right side looks not the same, after came home, my husband said my daughter front teeth got push to a little buck teeth, which can view clearly from side view. I am not sure why we can see the problems while the orthdonist can not see... I understand that they just want to get it done with. I will need soultion for this as I already paid in full on the first day. The other disappointment from this office was for the whole year orthdonist appointments for my two kids, I was only late 2 times, 1st late was 10min becasue I missed a turn and had to circle around which did not experienced much issue with the office. 2nd time was July 22 appointment, I was late 20min (my kids had 1.5hours time slot appointment). As a working mother, I had to take off from my meeting in middle of day and got my kids from the summer camp drive as fast as I could to get there. I understood it was my fault for being late 20min. However, one of assistants was rude to cut off my converstaion with dr. Alex about my kids teeth because she said the schedule was behind. Again, I understood my 20min late so I apologize for that. However, 1.5hour appointment, they let us wait for 3 hours intentionally. I have been very patiently stand there and my kids sat in the chair without any complain until 3 hours later, This was really unaccpetable as my son would miss his final basketball tournment if I continue to wait. After I said to this assist and dr. Alex, then he came to finish the 3min job that he suppose to do that we wait for hours. This is just very disappointed for the final experience that we had with the office. Emmy read more

Very nice capable Doctors. My son now 12 got his braces there.They have delivered just as promised. The greeters and support staff that perform the work are well trained and understand and deliver great customer service on a consistent basis. Also a nice facility. read more