Excellent valet service provided by Luis and Tim--professional, courteous, efficient, and attentive.read more

Day 11 of our Dignity St. Joseph's 2026 Tour. There are five St. Joseph's review pages for 350 and…read more500 W Thomas Road. I have to sort out where to comment. Many of the 1 ratings on this page pertain to billing, Emergency Room experiences, and feelings of mistreatment. Our family member, several weeks ago, felt the imaging staff had no respect for her fragile body and curved spine. They knew what they needed to do, they had a long, busy, full night. The patient was a technical task needing solving. Some years ago, a doctor gave me his opinion from, as he said, "The view from 30,000 feet. " The view here from 30,000 feet is "Medical City". I do not know how many thousands of people "live" in this city from Janitors to food prep, nursing, brain surgeons and administrators. It is a complex place dealing with every aspect of human bodies, birth to preservation, and who is going to pay for these services and how. January, 2026 we learned, at a physical therapy center, the insurer of our family member withdrew Medicare Advantage coverage from them December 31, 2025. We scrambled. Elderly, on Medicare, we fell back on standard Medicare, but paid out of pocket for awhile. My heart goes out to people crushed between low pay and less than stellar medical insurance, and the medical institutions treating them, no matter the circumstances. We do not know what this hospitalization will ultimately cost our family. Care of our family member has been deep and wide. I think of thecduffering of my ancestors from falls, infections and the many diseases I get vaxed for. It is miraculous age. I see medications delivered at millionths of grams keeping a body functioning and relatively oit of pain. I am amazed. I see the teams assembled to work these medical miracles and I am amazed.

Trauma 1 center is amazing, responsive. They save lives. Witnessed this first hand. Appreciate…read morethere quick and skilled Drs, nurses in high stress situations

Worst emergency room experience ever. The staff wasn't considerate of my condition hyperventilating…read moreand seizing and made me feel alone while I was being treated and admitted. The least personable and considerate experience I've ever had. They diagnosed me before getting my vitals back and gave me a half answer to all my questions. GO ANYWHERE ELSE BUT HERE. Worst hospital experience I've had or heard of easily.

I am writing here to give my 2 cents and some advice. Do not go with United health care. my problem…read morestarted in 2024 when i went to the dentist and found out that I needed some teeth pulled and a temp bridge put in. Needed time for the swelling to go done. in 2025 I went back and refitted me for a permanent Bridge .So far no problem untill i received a letter from the dentist that i owed them $$ . I contacted them and they said the insurance denied them and that I must paid or they will file a refusal of payment. Now the fun part , calling United Health Care. Oh that's not us let me switch you over to the dentist department. Gave them my information and they said ok we see you but we can't see the denial , that's another dept. Back to the first dept and they said it looks like the Dentist put in the wrong code. You must call the Dentist and get the correct code and grievance the denail. Dentist. we gave in the right codes, the first was for a temp and the second is for the permanent. Called back UHC and they said o I see , ok will forard this over. Waited and no response. Called back UHC (and you know I get a different person every time and have to start from the start )and asked what's the story , gave my information and had to start from the beginning again. They said I needed to also send in a request so I started aging righting the story again and fax it to Office and received a confirmation. Waited and nothing. So call UHC and started over with the information and said I was waiting for a response. They looked in notes and see no fax or request. So I repeated the story 3-5 more times and they typed it all in and said they will forward it on and to wait for a response. 2026 and I get a notice of it timing out for the 65 days you get to respond. I call UHC and start from the beginning and go back and forth. The day ended and so did the phone call. The next day I called UHC and started form the start , she said she needed to get someone else on the phone for more information and started from the start. The new person said she could put the request again but doesn't think it will have and just get denied . I said lets do it any way. I pick up the mail and see a letter from guess who-UHC. Open it up and see it saying they were trying to get it touch we me and that the email was returned. Called UHC and gave my information. Started from the beginning again and he said to hold on. Came back and said my request will most likely get denied again and said I can request a outside to exam the case. Then he went on and said that UHC sees a temp and a permanent bridge as the same and will turn down any request as this is there policy. Then have a nice day and good luck. So the bottom line is they will never pay for a permanent bridge after a temp. And as everyone knows when you get teeth pulled you need to wait 6months or more for the swelling to go down. So you need temps for that time. Rich C

We had our UHC Medicare policy for 10+ years and were pleased with it for the most part. We had a…read morePCP that we loved and trusted completely. Then the first part of this year, we got a letter that UHC had dropped our PCP from their provider list. When we inquired why, and if there were any exceptions, the customer service rep had no answers besides "pay full price for your doctor and prescriptions without insurance".

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

I am very disappointed in the care our family received at north mountain. This is our second stay…read more My aunt was admitted after a hospitalization. It ended up being an extended stay. Upon discharge the coordinator Rachel did not have our paperwork ready and needed extended time doing so. When I went to pick her up after an email stating I would be there, the paperwork was not complete. At the nurses station the head nurse told me that she has a uti. It is standard practice to keep a patient until medically cleared. I was shown her labs, which clearly showed a uti. I was told to leave and come back between 5 and 6 in the evening. I did and the nurse changed what she had said per the doctor. Stating that it was contamination not a uti. Even though my aunt said it was burning when she urinated and that her back hurt. I took her home and she still said she was having the discomfort. I told her that the doctor said she didn't. She has dementia and developed a severe altered mental status, incontinence, and back pain that became unbearable. We ended up at the ER where she is now with a UTI. North mountain is supposedly the #1 rehab and skilled nursing facility in the valley. I would beg to differ. I emailed the coordinators at north mountain about this with one of them requesting that Rachel reach out to me in regards to our experience. I have yet to hear from anyone. Think twice before choosing them for your loved one.

Had hernia surgery there. The staff from checking to discharge everyone was outstanding. Very…read morepatient and understanding. Answered every ? From start to finish. Staff was very helpful,polite and fun to work with. Could only rate 5 stars but deserve 10. Great job team. HIGHLY RECOMMEND

I went to Banner Estrella Medical Center's ER for severe pain and ended up needing emergency…read moregallbladder surgery. Not exactly how you want your day to go, but honestly the staff made a really stressful situation so much easier. Everyone was super prompt, professional, and kind from the moment I arrived. I was in way too much pain to remember most names, but my nurse after surgery, Elijah, truly stood out -- he was incredibly patient, compassionate, and made sure I was comfortable and taken care of. Overall, it was a really good experience despite the circumstances, and I'm very grateful for the care I received. Huge thanks to the whole team.

Great team working cohesively . Gentle and caring team! I…read morewould recommend this team for your digestive health.

I've had several procedures here in the last 15 years. The staff is friendly, professional,…read morethorough and communicative. Dr Mills is the best.

We stared off in the ER on Tuesday around 1pm and my wife got taken back within 30 minutes which is…read morelightning quick for an emergency room, we were able to get her an ultrasound and find out that she needed emergency surgery almost surely in about an hour but thats where the process slowed to a crawl, she then needed a special test that required 4 hours without water which as she was given medication in the er reset the clock, all in all it was 3am before we were told she was being admitted and needed emergency Surgery. From there it was nearly 12 hours, 2pm Wednesday before she got surgery and after that finally she got admitted to a room. The surgeon was amazing and they removed the gallbladder and she was discharged 1:30pm Thursday making the process all in aprox 48 hours. Besides the long time waiting around which is just how it goes in the hospital my only real gripe is they sent her home with zero pain meds less than 24 hours after major surgery full of fresh incisions which I think is crazy but fingers crossed she doesn't experience breakthrough pain that sends us back there.

Although some of the caregivers were nice and friendly, others were not and I did not feel cared…read morefor. I will not by choice go back.

I accompanied my sister to her ultrasound appointment, and the experience was deeply disturbing…read more The ultrasound provider, Alla, made multiple racist and inappropriate comments, apparently assuming we were white. Hearing those remarks in a medical setting was shocking and completely unprofessional. No patient--or family member--should ever be subjected to biased or discriminatory comments while receiving care. This experience left us uncomfortable and upset, and it seriously impacted our trust in this practice. I hope management takes this seriously and provides proper training and accountability.

I had a lovely experience with Dr Tang and the entire (Saturday) staff in the Pediatrics…read moredepartment. I also had a wonderful experience calling to book an appt. Our appointment went smoothly, the facility was clean and comfortable (temp). The sign in process was smooth (primarily done via text/phone) and the front desk staff was courteous and pleasant. The nurses were super nice, and the doctor was kind and thorough. No issues at all!

My spouse could not be in better hands. He is moving through their specialists now and we are…read moreformulating our plans for his Parkinson's. I worked very hard to get the initial appointments and their schedule was tight but we are in. He is having treatment now and it is starting to make a difference. Thank you Barrow for helping us.

3 attempts to arranage vist after both my doctors (GP and Cardiologist) referred me to them and…read morenone of that was received. Form the "we delete referral over 30 days" to really not caring, I gave up and go to someone that hopefully cares to provide service. It is buffling how are they considered top in the country f they cant even figure out a referral..