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    Banner Health System

    1.1 (61 reviews)

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    1 year ago

    After a hip replacement and continued chronic pain the office on Higley Rd. has been extremely unhelpful with my needs

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    St. Joseph's Hospital and Medical Center - Dining room next to cafeteria

    St. Joseph's Hospital and Medical Center

    2.4(486 reviews)
    10.5 mi

    Excellent valet service provided by Luis and Tim--professional, courteous, efficient, and attentive.read more

    Day 11 of our Dignity St. Joseph's 2026 Tour. There are five St. Joseph's review pages for 350 and…read more500 W Thomas Road. I have to sort out where to comment. Many of the 1 ratings on this page pertain to billing, Emergency Room experiences, and feelings of mistreatment. Our family member, several weeks ago, felt the imaging staff had no respect for her fragile body and curved spine. They knew what they needed to do, they had a long, busy, full night. The patient was a technical task needing solving. Some years ago, a doctor gave me his opinion from, as he said, "The view from 30,000 feet. " The view here from 30,000 feet is "Medical City". I do not know how many thousands of people "live" in this city from Janitors to food prep, nursing, brain surgeons and administrators. It is a complex place dealing with every aspect of human bodies, birth to preservation, and who is going to pay for these services and how. January, 2026 we learned, at a physical therapy center, the insurer of our family member withdrew Medicare Advantage coverage from them December 31, 2025. We scrambled. Elderly, on Medicare, we fell back on standard Medicare, but paid out of pocket for awhile. My heart goes out to people crushed between low pay and less than stellar medical insurance, and the medical institutions treating them, no matter the circumstances. We do not know what this hospitalization will ultimately cost our family. Care of our family member has been deep and wide. I think of thecduffering of my ancestors from falls, infections and the many diseases I get vaxed for. It is miraculous age. I see medications delivered at millionths of grams keeping a body functioning and relatively oit of pain. I am amazed. I see the teams assembled to work these medical miracles and I am amazed.

    Photos
    St. Joseph's Hospital and Medical Center - My sunrise

    My sunrise

    St. Joseph's Hospital and Medical Center - Entrance to hospital

    Entrance to hospital

    St. Joseph's Hospital and Medical Center - Chapel

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    Chapel

    Banner - University Medical Center Phoenix - Quiet space for reflection. 10/25 Thanks

    Banner - University Medical Center Phoenix

    2.4(363 reviews)
    11.7 mi

    I came here for a kidney transplant on 3/31/26 so my stay was for 3 nights and discharged on the…read more4th day. The level of care I received was outstanding. It's a lot to physically and mentally navigate the challenges of major surgery but the nurses and doctors made my entire experience pleasant, professional, and safe. There was never a time when I felt out of the loop as my recovery progressed and what tests and medicines were added to my daily routine. All the staff on the 17th Floor were amazing. Every RN, PCA, Doctor, support staff, and housekeeping were highly attentive to my needs. The only critique I would say is that sometimes I'd be missing an item or two of my meals. I was served breakfast, lunch, and dinner that was preordered via link to my phone. 90% of the time, my meals arrived with everything that I requested and the other times they were missing without explanation. Other than that, this is a 100 star hospital. I trust Banner University Medical for all my medical needs.

    The current 2.3 rating is quite a generous one. You should come to this hospital if:…read more1.You don't mind pressing the call button to go to the bathroom and having a nurse stroll in 20 minutes later and you've already wet your pants. 2. They don't change your sheets after your urine accident (see above) and all they do is put a paper pad barrier over it. And it doesn't matter that your blankets are moist. they'll have to do. 3. You have a visitor who is struggling to help you out of bed and nurse's aides pass by, see the struggle, and don't bother to ask if they can help. 4. You are served lunch, you don't eat it, and it sits there until 7:30 PM stinking up the place. 5. You ask if and when you will be discharged before lunch and each time you ask the nurses they look like deer in headlights . Only to find out from your doctor that she told the nurses at 11:00 am that you would be discharged. There is a lacadaisical atmosphere at this nurses station (inclusive rooms 12 05 to 1212 and others in that hallway.) Chit chatty, non attentive to patients. Perhaps looking at EKG screens or other monitoring tasks. certainly not responsive to patients needs. At one point, I called to speak to the hospital administrator and was told I had to speak to the CHARGE NURSE. The operator transferred the call to that same nurse's station and the person who answered told me she was a secretary and she didn't know who the charge nurse was. It's like Abbott and Costello here, the "who's on first" bit. Except that none of this is funny and this is supposedly a place where life and death decisions are made and people are supposed to be seriously performing their duties to give the patients a sense of confidence that they are receiving top quality care. This is not it.

    Photos
    Banner - University Medical Center Phoenix - Art and entrance to quiet space. 10/25

    Art and entrance to quiet space. 10/25

    Banner - University Medical Center Phoenix - Recovering in my room post transplant

    Recovering in my room post transplant

    Banner - University Medical Center Phoenix - Banner Bistro LL2

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    Banner Bistro LL2

    Mayo Clinic Hospital - The Centennial party for the company I'm named after, 1100 people. I was in so much pain, gasping for breath, that illness.

    Mayo Clinic Hospital

    2.9(473 reviews)
    21.5 mi

    The Mayo Clinic Emergency Department treated me for influenza A recently. As always it was a…read morepositive experience surrounded by caring cheerful staff. The new ED runs so smoothly with all departments close by. X-rays and blood tests results are back quickly and a board in your private room indicates when they have all been completed and the Dr and nurses names along with test progress is updated quickly. I have had many experiences of other departments there, from neurology , to foot surgery consultations and I am presently experiencing appointments in the PT department. Every where I go I am greeted and cared for with loving care and expertise. There are no rushed appointments and in my experience they run on time. What a great experience every time I have an appointment. Phone staff are so on the ball calling to make appointments and are mindful and helpful of time constraints one may have. Liz.

    I had a transplant here and then stayed 2 days in the hospital 2/17. I also had a lot of after care…read moreappointments. I think mayo does a really good job. The hospital experience was great and all the nurses were great. I didn't meet the surgeons but the anesthesia team was great. The only bad thing that I took a star off for was the food was soooooo bad. I mean like nearly inedible. When you're trying to recover and eat it's hard to when you can barely shove down the food. I'm not even very picky but I can't overstate how bad it is so order oatmeal and fruit and stuff that isn't going to be nasty. The aftercare was also great and they set all my appointments for me and it was so easy to stay on track. No complaints and every provider I saw was great.

    Photos
    Mayo Clinic Hospital - Prepping for gallbladder reduction! Super psyched!

    Prepping for gallbladder reduction! Super psyched!

    Mayo Clinic Hospital - This is my grandmother serving in World War One (France) under orders of Pres Wilson, to use the Dakin solution.

    This is my grandmother serving in World War One (France) under orders of Pres Wilson, to use the Dakin solution.

    Mayo Clinic Hospital - Building 1 from shuttle stop

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    Building 1 from shuttle stop

    HonorHealth John C. Lincoln Medical Center - Inside Hinor Health Hospital

    HonorHealth John C. Lincoln Medical Center

    2.8(201 reviews)
    12.6 mi

    We had an emergency situation with my husband and he was transported here in the middle of the…read morenight. I will tell you that during this long stay, we interacted with dozens of different teams. And this was an overall good experience. From the security people, nurses, techs, doctors, cafe staff, and even the cleaning crew- we were treated respectfully and everyone communicated with us. And these doctors took the time to really explain what was happening. I know from stays at other hospitals that family is often left in the dark about how and what needs to be done, but they have all been very transparent and ensure we know what they know.

    I brought the client I care for to the ER and we were seen fairly quickly, which I appreciated…read more Unfortunately, several aspects of the care were concerning. The RN assigned to us was somewhat polite, but when we asked for water for the patient, we were told we could get it ourselves rather than being assisted. I also did not observe the IV port being sanitized before medication was administered, and a green disinfecting cap was not placed on the IV afterward. In addition, the pads the patient was lying on had visible blood on them and were not changed. I ended up removing the soiled pad from underneath her myself. These are basic cleanliness and sanitation practices that are important in a hospital setting. The experience left me feeling like I had to closely watch the care being provided to make sure things were being done properly. I hope hospital leadership or patient relations reviews this feedback and reinforces proper care standards for future patients.

    Photos
    HonorHealth John C. Lincoln Medical Center - Inside the Honor Health part of the gift shop love it

    Inside the Honor Health part of the gift shop love it

    HonorHealth John C. Lincoln Medical Center - Cafe

    Cafe

    HonorHealth John C. Lincoln Medical Center - Artwork

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    Artwork

    Banner Health System - hospitals - Updated June 2026

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