Knee replacement surgery...everyone was extremely helpful, knowledgeable and kind. The procedure…read morewent extremely well with Drs. Burger and Sender. Very happy with results and this facility.

Awful care.she was not a woman in a lot of pain who got sick 2 times being there oh no she was just…read moreabout Medicaid and Medicare .it's crazy how many times this place let my mother down. At one time I was leaving later at night like 7pm. There were people screaming for help and no nurse or aide was even in the area. I ran to the nursing home side and their nursing staff helped those people in total I was waiting 45 mins for help and no one showed. Mom was there 3 weeks and because she wasn't doing enough they were going to kick her out however we brought her home for 9hrs and after an at home nurse saw her they said to call 911 she was so bad she spent a month in Salisbury and now she's on week 2at Berlin and doing so much better. Her bladder almost exploded ( I'm exaggerating a little bit she looked 9 months pregnant) they emptied the catheter 5 times and all of the people in Salisbury hospital said it's the most pee they ever dealt with. She had 2 major illnesses and begged to sleep and they said after 3 no answers Medicaid made them kick her out. I have never in my life herd that about someone with RSV.do not send people to this place bay health in Georgetown behind McDonald's.worst rehab i have ever seen. No clue how they have high reviews except the nursing home side is a small amount better then the other

They seem very unorganized and the billing stinks. always charging me for something that isn't…read moreright. No bill, no explanation, just debit my bank account? The doctor si see is very helpful and tries. Insurance is always fighting them about medications. It's a jungle between the insurance and them never getting the billing correct.

I started Nov 2023. Was a patient for less than a year. Didnt get the hour appointment with kevin…read more Now I owe money, but was never told about any of it until after the fact. I did receive any statements. I call with an attitude, yet they don't offer any help and yell at me. The hour appts were never the hour long. Or he always said we need to wrap up early. I felt never a priority. Yet he always was looking at the co.puter responding texts during my appt time putting on cologne. I wyd never have a problem, yet they give me more problems. Yet again... I was never told about this when I came into the office and nothing for a statement was given during the so called year I was so called seen. What a great counselor. And when I had problems he never called to check on me since I was usually there. When I said something to the office I was told it isn't the thing for a counselor to do. Oh WOW. Not worth going to them for treatment. And the office could never get scheduling... I had to wait weeks before and I was a patient. How am I getting any help??? I have tried to talk to the office... given attitude. We'll it isn't on me to provide things when they can't provide either. There's no common way to fix this I HAVE LEFT BC THEY DIDNT CARE TO COMMUNICATE OR TRY TO BOTHER WITH ME. They did charge my insurance for the hour appts tho???!!!!! Hmmmmm funny that. This has given me more problems than I need. I would never recommend this location or any of the locations for treatment. I wudnt have a problem, but this has and is and will continue ue to be a problem. This ISNT working for me!!!