Wonderful staff and management! Love the VIP nights! If you haven't attended one it's a must!read more

Very helpful customer service! Found what I was needing with the help of store associates.read more

I have completely furnished a condo in Pensacola using Hank's and had no issues. Everything was…read moredelivered on time and as represented. When my daughter moved and needed furniture I want to Hank's and expected the same good result. Instead the service has been a nightmare. I was talked into a particular table and chairs because the set would be available on April 20. The day before April 20 I got a call saying 2 of the 4 chairs would be delivered and the other 2 a week later. On April 20, no chairs were delivered. Since then I have repeatedly been promised, "The chairs will be here on Thursday, and we will immediately ship them." I even called the corporate office and was told they would contact the store. Two weeks ago I was told two chairs had been shipped on Thursday and would be there on Monday (May 30). Still no chairs. No one ever calls me to say chairs have been delayed. No communication is initiated by Hank's. Today I called Hank's and was told, "The chairs will be in on Thursday and will be shipped." I have never had to put up with service like this from any reputable vendor.

Purchased a bedroom suite and mattress from these guys. Quality is good. Delivery is prompt and was…read moreprofessional. It was handled well from start to finish. I needed a bed, like NOW. When it was going to take too long to get it, the manager immediately got to work on another option. Had it in my bedroom two days later. MUCH BETTER THAN THE HORROR STORY I AM STILL UNDERGOING WITH ASHLEY HOMESTORE. THEY ARE TRASHCANS.

I had an issue with a washing machine that was being unresponsive and Jason helped get it going!…read more Thanks!

First the guy who called to schedule the appointment apparently think that people do not have jobs…read moreand have nothing else to do but sit around and wait on them. The morning of the scheduled day some random person calls leaves a mumble quickly spoken message. When I called the store I was told they would have the repair person call me back. He did not. When he showed up he preceded to argue with me & threaten to just leave. Fine by me. I have no idea what he did but my entire hallway ended up flooded. He half assed cleaned it up then bailed. Rude, disrespectful so not worth it.

Service and selection were great! The store manager waited on us himself and spent a lot of time…read moreexplaining many things we needed to know about appliances that no other store provided. We had a newly built home so we needed everything! I actually brought in a list of appliances, down to the model numbers with the least expensive prices for each item. Lafferty's price matched every item! Plus, they delivered to our home in De Kalb and hooked up every appliance, delivery & set-up were even included! We are going back to Lafferty's to look for a mattress today, great service & competitive pricing = return customers! Thank you Lafferty's!

The cashier was rude and out of control. Just wanting to fight over change being returned. Not…read moreforgetting it. I gave her 20.50. the total was 13.50. she said she could not take the 50 cents. That it would mess her up so she gave the 50 cents back and kept being rude. She was rude from the minute I Walk in the store. Marybell customer service skills if you can't give change back for $20.50 when your thing is $13.50 saying that the machine will not do it like that that is just very lame you need to go back to school if you have an issue with that

big jerry you are so awesome thanks for being you! may the lord bless you in all that you do !!!!!!!read more

Troy at Bedding Mart is awesome! So knowledgeable and helpful when I was trying to find a…read morecomfortable yet affordable mattress! I didn't feel pressured to buy and he gave me privacy and time to try out each one. I was so pleased with the buying process and would recommend Bedding Mart to anyone looking for a good mattress with a great price!

My mother purchased an adjustable bed the other week from here. Great service, The manager Troy had…read moresuch patience with my mother , the other stores in that strip hardly helped us, But Troy answered all of her questions and never pressured her. We truly felt he cared more about her needs than making a sell. Wonderful store ,highly recommended

The best place to buy your furniture in town. They have consistently had the best customer service…read moreand the best priced furniture for the past few decades! They won't disappoint!!! Ask for Adam or Rex, they'll set you right up!

Clean organized and had a wonderful detailed receipt system. This is rare in their business. I…read moreusually don't receive a receipt or it's just a guessing game to read