This isn't going to be pleasant.... (My wife brought my…read moredaughter hasn't been feeling well for a couple of days now, so we decided to take her here. ) They got there around 10:30, but had to wait till 12:15 to be seen since there is only one doctor available. The doctor wasn't very throughly helping her out since her oxygen levels were not at par last night. He says there nothing wrong, my wife said ok your the doctor. (Mind you my wife took her vitals last night with her being an EMR.) The doctor says per covid guidelines I can't give you anything, except for Tami flu. Now mind you she is 100lbs 4'8. So the doctor gave here a z-pack, and doxycycline. Then they asked if we wanted to do a chest x-ray. My Daughter said ok to that. Then the staff said the Tech wasn't there to do it right now, hopefully she'll be back. Key word "hopefully". So they wait and wait another hour goes by, and they tech is back. By now they been here a long time, and my daughter is fading. She needs to go home and sleep. But now the staff said the x-ray machine needs to be shut down. Hmmm so which is it. The Tech wasn't in or the machine is overheating? Any way all in all they got caught in a lie, and started arguing with my wife. Needless to say they passed on the x-rays and left. I do not recommend this place. Not even your dog.

Worst experience and the rudest people to deal with. Do not take your children to these people…read morethey will give you the run around and I will tell everyone about the rudest most unprofessional employees that MedExpress has. I specifically wish to share with you about my experience with Ebony and Johanna. My eight year old daughter was showing possible symptoms of Covid. I called MedEpress to make an appoint to get her seen as it is my understanding that they are available after hours and on Sundays. This is what happened: My first call I was told by Joanna that I needed to call back in a hour because they were on a break. My call in a hour, I was told by Joanna to call back in another hour because they were busy. I called back in another hour and the phone was not answered. There is no option to leave a message. Their automated system just hung up on me. After more attempts to call them over the next thirty minutes with no answer a employee by the name of Ebony answered the phone and put me on hold for 10 minutes. When she got on the phone she said they were taking a pause, whatever that means, but at 2 pm I could bring my daughter between 4 pm and 6 pm,Unless, I wanted to bring her immediately and wait in the parking lot. Which I could have been told that when I called the first time at 9:30 am. I elected to do that especially since I was under the impression that they proveded express service as indicated by there name. When I arrived I was told that they dont accept my insurance and that I would have to pay $189.00 for the test. Everyone else does not charge for the test. When I mentioned that to Ebony she replied very rudely that " they have always charged for the test". Based on My experience with them to that point I decided to go somewhere else that does not promote corporate greed, Is not rude to their customers and potential patients and does not give thier customers a run around while they are trying to get medical help for their children. I am very dissapointed with the way this company treated us and will make a point of telling everyone I know about this experience and I will specifically mention the name of the rude, none caring employees that MedExpress has. Alice Alice.C. Walker@icloud.com

Even with an appointment and paper work filled out I'm still waiting to be seen 2.0 hours later…read more Complains of being understaffed. Just here for negative TB test. Takes your payment the first 10 minutes you are here. But still haven't been seen! After 2.3 hours they discover they don't have the testing supplies. We have lives and jobs to get to also. Understaffed HIRE MORE EMPLOYEES AT FAIR WAGES. That might just help.

Been using this facility for several years now and have had nothing but good experiences. Even had…read moresomeone call and check on me to make sure I was getting better. They take good care of me. Highly recommend this one.

Presented to PA Emily Garza with severe "stuffy" head and low grade fever existing for a week. I…read morevisited at opening time on Saturday and was immediately attended to. PA Emily was very professional and friendly. She understood concern an elder male has with taking a decongestant. I was treated with a steroid shot and an antibiotic which took effect very quickly. I highly recommend this clinic and its friendly staff.

THE WORST! Went in few days ago (Thursday night) right…read morebefore closing. The receptionist was nice and I was brought back immediately, but the nurse/M.A. was completely rude and rushing me because they "closed in 35 minutes". I was told to provide a urine sample and the doctor that came in gave me information based off what they saw on the microscope, but said they would send off the results and call me once further testing was complete. I called back yesterday (Monday) for an update. The nurse they passed the phone to seemed like the same one there that night. She still had short quick responses and told me the sample was never sent off and that the Dr. was not in that day, but that she would send a note to her to see what other course of action could be done. I called back today (Tuesday) for an update and to see if Dr. was available. The nurse this time was nice, but informed again the sample was not sent to the lab and cancelled in the system. When I asked why was it not sent, she said the it could've been an issue of not enough which I already had previously told them I could come back to provide more. The nurse then said "Well you weren't charged for the lab", but heck all yall did was check my weight and give me a bottle of water to provide a urine sample that you did NOTHING with! A PURE WASTE OF $135 FOR NO SERVICE!

Went to this clinic, thinking that I may have flu, so a test was conducting. My insurance declined…read morethe charge & deemed it 'unnecessary so Im got billed for $1,145 for a flu test! Im very disappointed that this is part of Baptist Health! Ill never go to them again! Scammers!!

I came in with an issue, gave a sample, and left. They said they'd call me with the results. They…read morecalled, but to tell me they lost my sample. I still got a bill after getting no answers and no treatment. I paid the bill and this place absolutely WON'T send me a confirmation number or a receipt. They said to check my bank statement. That's not a receipt. If they lost my sample, they'll lose financial records. Save yourself the time and just go to the ER. It'll cost more (not much) but you'll at least be treated.

Very friendly and helpful staff from the moment I entered. They were kind, patient with me and did…read moretheir best to help make everything a smooth process for me! They saw me for a back injury and they have been very quick to help me do tests and schedule everything.

I have used Primecare for a very long time. The people working here are very kind and…read moreknowledgeable. Highly recommend.

It is amazing the inconsistency between locations related to COVID protocols!…read more Some locations don't enforce COVID protocols at all, while others are strict enforcers to this day! The funny thing is that Canada was one of the worst enforcers in the world, maintaining that autocratic control as long as they could. Even Canada lifted all COVID requirements on Oct 1! Can Conway Regional please catch up?

DO NOT GO HERE. I scheduled an appointment specifically for an osteopathic adjustment and confirmed…read morewith the receptionist that the DO performed this treatment. She placed me on hold, checked with the doctor, and confirmed they did. I paid out of pocket before the visit. When I arrived, the DO told me not only did she not do adjustments, but that they "grossed her out." I was then referred to another DO who attempted the adjustment on an ER bed -- with no proper table -- and repeatedly struck me in the face with his stethoscope during the attempt. It was ineffective, unprofessional, and uncomfortable. He became angry and complained to me about his job. I was charged for both visits and am now being pursued for a second charge I do not owe. I've formally disputed the charge and will be reporting them to state authorities. Be warned.

the service here is awful. I look out my room door and I see nurses on their phones doing nothing…read more I was told that I was just gonna be given a pain pill and be sent on my way 30 minutes later I still haven't been given anything for pain this place does not care about their patients

We have had great care as far as the specialists we've seen and also any tests performed in the…read morehospital but the ER is a totally different story. We went today per the advisement of my husband's doctor and we waited almost 6 hours before giving up and coming home. I completely understand that there can be more urgent cases that warrant being treated first but it got to the point that no patient sitting in the waiting area was being called back. We were told that the ER beds were full and the nursing staff upstairs was understaffed so they had nowhere for the ER patients to go if they needed to be admitted. I understand this could happen anywhere but I'd think it would be good business for someone to come out and tell the patients that have been sitting there for hours sick and in pain that they might need to go elsewhere

My dog Meko passed away one morning and I called to see if they took care of cremation. They were…read moreextremely caring and told me I could bring by any time. When I got there they took Meko and made a paw print for me. They were so comforting. I highly recommend them for this service if you should be in this unfortunate situation.

Dr Karen and the staff always provide excellent care! Whether it's urgent care or annual…read morevaccinations, I have received nothing but outstanding support. Highly recommend!

Andrew Gunther Cain will not treat your pain. He will try repeatedly to sell you an electroshock…read moredevice, even though you tell him -- repeatedly -- that you are not interested; he won't give you time to answer that you have religious objections to what he's pushing. He'll shove a sales pamphlet at you when you leave, still in pain. BAD ATTITUDE: This man is the rudest, cockiest clinician you'll ever meet. Surgeons such as he often think of themselves as miracle workers, but they are not: Anyone whose daddy has enough money can be trained to do his job. OUTDATED: His approach to patient care is 30 years out of date, as is the technology he describes as "cutting edge." He will interrupt as you are speaking; he is dismissive of your concerns; he shamed me for asking for medication (the simplest, most cost-effective solution); he has underdeveloped social skills and terrible bedside manner. His mullet did not impress me, either. NOT WORTH IT: I waited two weeks to get in; spent two hours in drive time and $20 in gas; waited over an hour to see him; then was given a hard salespitch for an expensive gadget that requires electrodes be inserted in my body and only works in 70 percent of patients, according to the sales pamphlet. ALL ABOUT THE BENJAMINS: The appointment with him was an absolute waste of time, money and patience. I have no confidence in OrthoArkansas -- except that they will milk your insurance for unnecessary and unproductive visits. AVOID AVOID AVOID.

Dr. Jones is an outstanding surgeon. He is patient, kind, and very knowledgeable. He cares for his…read morepatients. I highly recommend him. His office staff is excellent and efficient.