Even with an appointment and paper work filled out I'm still waiting to be seen 2.0 hours later…read more Complains of being understaffed. Just here for negative TB test. Takes your payment the first 10 minutes you are here. But still haven't been seen! After 2.3 hours they discover they don't have the testing supplies. We have lives and jobs to get to also. Understaffed HIRE MORE EMPLOYEES AT FAIR WAGES. That might just help.

Been using this facility for several years now and have had nothing but good experiences. Even had…read moresomeone call and check on me to make sure I was getting better. They take good care of me. Highly recommend this one.

Presented to PA Emily Garza with severe "stuffy" head and low grade fever existing for a week. I…read morevisited at opening time on Saturday and was immediately attended to. PA Emily was very professional and friendly. She understood concern an elder male has with taking a decongestant. I was treated with a steroid shot and an antibiotic which took effect very quickly. I highly recommend this clinic and its friendly staff.

THE WORST! Went in few days ago (Thursday night) right…read morebefore closing. The receptionist was nice and I was brought back immediately, but the nurse/M.A. was completely rude and rushing me because they "closed in 35 minutes". I was told to provide a urine sample and the doctor that came in gave me information based off what they saw on the microscope, but said they would send off the results and call me once further testing was complete. I called back yesterday (Monday) for an update. The nurse they passed the phone to seemed like the same one there that night. She still had short quick responses and told me the sample was never sent off and that the Dr. was not in that day, but that she would send a note to her to see what other course of action could be done. I called back today (Tuesday) for an update and to see if Dr. was available. The nurse this time was nice, but informed again the sample was not sent to the lab and cancelled in the system. When I asked why was it not sent, she said the it could've been an issue of not enough which I already had previously told them I could come back to provide more. The nurse then said "Well you weren't charged for the lab", but heck all yall did was check my weight and give me a bottle of water to provide a urine sample that you did NOTHING with! A PURE WASTE OF $135 FOR NO SERVICE!

Went to this clinic, thinking that I may have flu, so a test was conducting. My insurance declined…read morethe charge & deemed it 'unnecessary so Im got billed for $1,145 for a flu test! Im very disappointed that this is part of Baptist Health! Ill never go to them again! Scammers!!

I came in with an issue, gave a sample, and left. They said they'd call me with the results. They…read morecalled, but to tell me they lost my sample. I still got a bill after getting no answers and no treatment. I paid the bill and this place absolutely WON'T send me a confirmation number or a receipt. They said to check my bank statement. That's not a receipt. If they lost my sample, they'll lose financial records. Save yourself the time and just go to the ER. It'll cost more (not much) but you'll at least be treated.

Very friendly and helpful staff from the moment I entered. They were kind, patient with me and did…read moretheir best to help make everything a smooth process for me! They saw me for a back injury and they have been very quick to help me do tests and schedule everything.

I have used Primecare for a very long time. The people working here are very kind and…read moreknowledgeable. Highly recommend.

Run Away. Go to a private practice. By far the worst care I've ever received by the Conway,…read moreArkansas clinic. They have neglected a very serious issue with me, refused proper treatment and left a ton of stuff out of my medical files. I'm pulling my whole family out.

Friendly staff. My son saw an APN and she was very attentive, thorough and knowledgeable. We…read moreappreciated her a ton. I'm kicking myself for not remembering her name! Anyway, she was awesome and we will definitely go back if necessary.

Dr. Mohammad Idris, MD with Providence Family Clinic, is a good doctor, he listens and ask…read morequestions to know what is going on and what we need to get better. This doctor is sincere about helping people.

I can't say enough good things about Dr. Mohammad Idris and the team at Providence Family Medicine…read morein Conway, AR. Dr. Idris is not your typical doctor who rushes through your visit. He genuinely takes the time to understand your concerns and goes the extra mile to get to the root of the problem. His friendly and approachable demeanor makes you feel at ease, and you can tell he's genuinely concerned about your well-being. Dr. Idris knows about a wide range of conditions, and he explains everything in a way that's easy to understand. I appreciate that his clinic operates on a walk-in basis, removing the hassle of scheduling an appointment. Let's face it: who has ever had a doctor's appointment start on time anyway? Dr. Idris will continue to be my primary care doctor as long as we're in the same area, and I couldn't be happier with the care I receive from him and his fantastic team!

Amy is great! The front office staff is ridiculous. They didn't post my last payment and called me…read morea liar when I told them I had paid it. I was upset but maintained decorum. They fired me despite the fact that I had in fact paid them. Worthless front office. Go elsewhere.

I had been a patient with this clinic since possibly 1994, they used to be a good place, but now…read morehave grown uncaring. I recently went to them for help, and they basically told me to get lost. They say it is because Dr. Freeman Sr. is retiring, but did not offer any help, even though his son is taking over. I have certainly been betrayed...again. Let's see if they can get an academy award for fooling others......

Andrew Gunther Cain will not treat your pain. He will try repeatedly to sell you an electroshock…read moredevice, even though you tell him -- repeatedly -- that you are not interested; he won't give you time to answer that you have religious objections to what he's pushing. He'll shove a sales pamphlet at you when you leave, still in pain. BAD ATTITUDE: This man is the rudest, cockiest clinician you'll ever meet. Surgeons such as he often think of themselves as miracle workers, but they are not: Anyone whose daddy has enough money can be trained to do his job. OUTDATED: His approach to patient care is 30 years out of date, as is the technology he describes as "cutting edge." He will interrupt as you are speaking; he is dismissive of your concerns; he shamed me for asking for medication (the simplest, most cost-effective solution); he has underdeveloped social skills and terrible bedside manner. His mullet did not impress me, either. NOT WORTH IT: I waited two weeks to get in; spent two hours in drive time and $20 in gas; waited over an hour to see him; then was given a hard salespitch for an expensive gadget that requires electrodes be inserted in my body and only works in 70 percent of patients, according to the sales pamphlet. ALL ABOUT THE BENJAMINS: The appointment with him was an absolute waste of time, money and patience. I have no confidence in OrthoArkansas -- except that they will milk your insurance for unnecessary and unproductive visits. AVOID AVOID AVOID.

Dr. Jones is an outstanding surgeon. He is patient, kind, and very knowledgeable. He cares for his…read morepatients. I highly recommend him. His office staff is excellent and efficient.

the service here is awful. I look out my room door and I see nurses on their phones doing nothing…read more I was told that I was just gonna be given a pain pill and be sent on my way 30 minutes later I still haven't been given anything for pain this place does not care about their patients

We have had great care as far as the specialists we've seen and also any tests performed in the…read morehospital but the ER is a totally different story. We went today per the advisement of my husband's doctor and we waited almost 6 hours before giving up and coming home. I completely understand that there can be more urgent cases that warrant being treated first but it got to the point that no patient sitting in the waiting area was being called back. We were told that the ER beds were full and the nursing staff upstairs was understaffed so they had nowhere for the ER patients to go if they needed to be admitted. I understand this could happen anywhere but I'd think it would be good business for someone to come out and tell the patients that have been sitting there for hours sick and in pain that they might need to go elsewhere

It is amazing the inconsistency between locations related to COVID protocols!…read more Some locations don't enforce COVID protocols at all, while others are strict enforcers to this day! The funny thing is that Canada was one of the worst enforcers in the world, maintaining that autocratic control as long as they could. Even Canada lifted all COVID requirements on Oct 1! Can Conway Regional please catch up?

DO NOT GO HERE. I scheduled an appointment specifically for an osteopathic adjustment and confirmed…read morewith the receptionist that the DO performed this treatment. She placed me on hold, checked with the doctor, and confirmed they did. I paid out of pocket before the visit. When I arrived, the DO told me not only did she not do adjustments, but that they "grossed her out." I was then referred to another DO who attempted the adjustment on an ER bed -- with no proper table -- and repeatedly struck me in the face with his stethoscope during the attempt. It was ineffective, unprofessional, and uncomfortable. He became angry and complained to me about his job. I was charged for both visits and am now being pursued for a second charge I do not owe. I've formally disputed the charge and will be reporting them to state authorities. Be warned.