One of the best imaging centers around. Ray at the front desk was so pleasant and efficient, and Dina the imagine specialist is fantastic. I've been to this facility 3 yrs in a row, never a wait, they make you feel very comfortable and get you in and out. I wouldn't go anywhere else . Very professional! read more

I came in Today march 15th 2026 The front desk lady is extremely unprofessional and rude she told me it was "my fault" that I didn't give her the address for where I needed my medication to go I realize that I had a different one on file and apologized after that I stated I needed the medication sent to the location of my verbal request it was done wrong the first time I was feeling terrible as I'm trying to help her correct the mistake I was looking up the address on my phone and my phone took me to a pharmacy that was in the plaza of this facility instead of the one that I needed it to go she realized that and said " I thought you said you need the one on forest hill and jog this is not it with a very cold and rude tone and I was like "oh your right my apologies can you give me a second please to find it in my phone I don't feel well and I'm trying to find it" she was even more disrespectful and impatient with me I was going through a lot physically and was having a hard time concentrating nonetheless I finally gave her the correct address and she said it's done then she cut me the most distasteful look afterwards as if my presence was such an inconvenience to her I went to my pharmacy and drove all the way back to this facility for her to correct the error and that's how I was treated she was so disrespectful that I broke down in tears because I was already trying to explain to her that I felt really bad physically and that my symptoms are getting worse it seemed like my words were going through one ear and out the other as I was speaking to her but after my pleas she finally told the doctor and the doctor spoke with me he was very kind and understanding everyone else at the facility is extremely nice attentive and patient especially the nurse and the doctor but watch out for the front desk lady it's sickening Because people come there to feel better and she makes matters worse by being rude people experiencing sickness don't need that extra pain I literally told her I did not have the energy to go back and forth with her and I even apologized for my behalf because I was the one that had the wrong address on file and then I proceeded to give her the wrong address when I was looking for it on my phone but she didn't need to say things like "it's all your fault" and whatnot how she treated me was uncalled for anyway moral of the story the medical care is amazing it's just that front desk lady read more

I thought my 14 year old daughter may have had strep throat. Took her here and they tested for strep (negative) and we were there less than 45 minutes. The billed my insurance $921.00!!! I have a HDHP and now I owe $552.60 which is clearly ridiculous and a total rip off. Obviously the cash price would have been cheaper but this is the problem with America and the medical facility/insurance industry scam partnership. read more

I got a CT scan on May 28th and was told the report takes 5-7 business days, when I requested a CD I was sent a form that stated the CD would take 3-5 business days. It is now June 9th and the report is still not available. If you go to an XRAY place other than this one, they usually give you the CD before you walk out and the prescribing Dr gets a report in 1 or 2 days. They are part of the Baptist Health system and are not connected so I had to drive to Miami to deliver the CD. read more

I had a great experience here! Raven at the front desk was very pleasant and welcoming, making the check-in process smooth and comfortable. Sam, the ultrasound technician, is truly top-notch -- if you want to feel calm and relaxed during your ultrasound, especially when you're stressed, she's amazingly kind and compassionate. Dina, the mammogram tech, is also very sweet and caring, which made the whole visit even better. Highly recommend this team for anyone needing these services! read more

Tried to be seen less than 24 hours after a very hard fall... impacting the lower and mid back. Another urgent care sent me to this one to get the X-ray because they couldn't do it. That urgent care said start with X-ray. This urgent care said X-ray is useless and refused to see me to diagnose, fall and back pain. Able to get a call back from my pcp later in the day who also said, per insurance, start with X-ray. The attending physician at Bethesda urgent on 6/3 just before 12 noon was lacking bedside manners and critical thinking skills in seeing a patient and diagnosing... and knowing standard operating procedure that 1 other urgent care and then my pcp said yes, we need to start with an X-ray. read more

I took my 10 year old son in for a visit ($60 copay), he had a bad rash and cough. They said it looked like an allergic reaction and the cough was "post-nasa-drip". We left with nothing and the doctor who helped sounded nervous and unsure. I went to the pediatrician the next day and he prescribed prednisone, an antibioti, and labs for bloodwork. He shook his head when he head what urgent care said. I don't recommend this place. read more

If I could give a zero stars - I would. DO NOT GO TO THIS PLACE!! It is NOT an urgent care center - its an out of hospital ER and YOU WILL BE CHARGED ER DEDUCTIBLE rates and when you try and argue with them - there is no winning. $587 for 5 mins and a covid test!!!! read more

This place is amazing, I've unfortunately had my fair share of urgent cares and this one was by far the best I've ever been to. They saw me in a very timely manner and the nurse and doctor were very nice. The doctor was super informative about an ongoing issue I've been having. They explained everything to me in detail and seemed to really care. I would highly recommend this place read more

I went to Bethesda Health Urgent Care with my fiancé because he was experiencing pain from a sore throat that wasn't getting any better. I thought this was going to be a great place. The receptionist was so sweet took his information fast, the lobby was clean and smelled clean. The nurse was also nice until she asked if he wanted to test for COVID. We told her no because we had COVID twice and this wasn't COVID. We knew that. He really just wanted to be tested for strep. Which she proceeded to do although she had an attitude doing it. I guess because we decline the COVID test. She had to then carry on how she does this for a living and knows he has COVID. Which I thought wasn't professional how she went about that. Then we saw the PA and she said we can prescribe antibiotics but that's not going to work because you need to go to the hospital because you have an abscess. Turns out the diagnosis was completely wrong and I'm glad I had a background in medical and trusted my gut because we said yes to the antibiotics to try. If he had a high fever and had other concerning symptoms then yes hospital. But since he didn't have a high fever I thought antibiotics would work just fine. I took him to his primary to get a second opinion turns out it was just tonsillitis and she prescribed a different type of antibiotics. Day 2 and he is feeling much better. I'm not sure why the PA at Bethesda Health Urgent Care diagnosed him the way she did but I don't think the doctors/physician assistants here are very qualified. Anyone reading this I would definitely recommend not going to this urgent care and if possible please get a primary doctor so you can get the best quality of care you deserve. I would give 0 stars if I could. Very unhappy with the care that was provided here. read more

Not good, not good, not good. Had a terrible terrible migraine which I know happens to me when I get dehydrated. I also had an unquenchable thirst. PCP was booked and suggested I go to an Urgent Care and get an IV. Went to this location because it was local, looked clean, and I knew what I needed - An IV. The place was dead which was great because they got me in right away. That's when I should have known. The young doctor insisted she do some tests because she "knew" it wasn't a dehydration issue... wanted to test to make sure I wasn't pregnant, did I have diabetes, was something happening with my kidneys? I assured her that I regularly see my PCP, had my annual blood work and was all good and just needed IV fluids. She refused until I took a pregnancy test and diabetes test (spoiler - both were negative). So after spending more money because I just desperately wanted to feel better, they sent some totally inexperienced woman in who blew several veins, pushed the needle through a vein and into my muscle, and finally for her grand finale, RIPPED THE IV OUT OF MY ARM! At this point my husband yelled at her to stop touching me and she left the room. Hoping they have gotten better but I refuse to spend my time or money somewhere (even in an emergency) where they try to meet test quotas and clearly have no idea what they are doing. read more

I'm here for an injury and have been waiting an hour. Service is extremely slow and staff doesn't seem to care. Dr. Gagna is good though.

Came here after going to Palms West on Tuesday for ear pain and not being able to hear out of my right ear. Palms West told me I had an outer ear infection and gave me antibiotic ear drops to take home. They weren't working, so I came here to get a second opinion. Thankfully the doctor here listened to everything I had to say, and was extremely helpful in finding out what was wrong. Come to find out I don't have an outer ear infection, but a middle ear infection! They gave me everything I needed, let me know to check back in with them on Sunday, and if it gets worse- go to the ER (but not Palms West). They were super quick and everybody in the office was extremely sweet and helpful; the front desk, the nurses, and the doctor. Thank you so much for listening to me and being one of the best experiences I've ever had at a doctor's office. I really do appreciate you all so much. read more

Very clean environment but the efficiency can use some work. I pre scheduled two things, only one of which they had and that's fine but a courtesy call with this information would have been nice rather than waiting until I walked in to find out and tell me. On top of that they tell me that even though my insurance covers the one thing they can do they can't run it through the insurance bc they're an urgent care. I left. read more

Always just want to send people to the E.R when they have a common cold . Waste of time and end up getting more sick .

I went to this establishment seeking help, the first thing they make you do is wait outside till the other person is all signed in. I got a rapid test for COVID and came back positive. The doc advised me if I should feel any shortness of breath to head to the hospital, thinking he might prescribe me something to knock of some of the symptoms, nope, nothing I called back same day for the doctor to prescribe at least a Zpack and the front desk stated that the doctor will call me back within 10-20min. It's been now 3 days and no call. I understand these are trying times but that was very unprofessional and it's not just a common flu it's COVID so I really didn't appreciate how they are handling things. If you need urgent care try going somewhere they actually care for not just a paycheck read more

My father's wife checked in for classic vertigo symptoms with identified nystagmus. Instead of treating her they told her to go to ER. I truly understand the reason for recommending further work up as I am an ER nurse. My problem is that she 100% had a reason to be treated based on clinical findings. Why do these facilities exist if the providers are not willing to treat the patients? read more

Horrible & disgusting customer service. Very rude & uncomfortable experience. I went to get tested for covid & they provided horrible treatment towards everyone using insurance. read more

The clinic is very clean and the staff exceptionally nice. The nurse practitioner took time to explain things to me and answered all my questions. The wait wasn't too bad either. read more

I came in looking to get a cut on my face looked at. it had been progressively getting more and more swollen throughout the day and as an equine vet tech I work in dirt and grim all day and also know from the horses that nothing ever dies in flordia at first they were very kind and it wasn't a long wait. the doctor came in and saw me and prescribed me a topical ointment. I told her that I knew that wouldn't do enough and she wouldn't budge. I came back in after talking with my boss who is a vet and asked to speak with the doctor again. The lady at the front desk was very rude to me when I came back asking to talk with the doctor. The doctor was very rude the second time around and basically dismissed me as a person and treated me like a child and was dismissing the fact that my boss is a veterinarian. medicine is pretty similar whether in an animal or a human!! she basically told me she wouldn't discuss my concerns with my boss and I and told me to leave. I called my boss and had her come in with me. The lady again at the desk was extremely rude. The doctor refused to even come out and speak with us and we waited for 30 minutes until they finally called us to the desk and had another lady run messages back and forth between us and the doctor. finally after much groveling the doctor finally wrote a prescription for antibiotics for me. maybe this is just healthcare in America but the rudeness was insane and I was just trying to stand up for myself. I didn't wanna end up in the ER the next day because some doctor refused to just write me a prescription for antibiotics. And not to mention was taking stabs at someone for being a veterinarian. Just plain rude. I also watched them dismiss a girl because she wasn't from this country and they refused to help her. Again maybe it's just medicine in the US but I will not be ever coming back to this place. read more

I walked in to see if they could do an X-ray on my foot that wasn't healing well after a fall the previous week. It was pretty quiet that morning and I was in an out in 45 minutes. The doctor was very kind and referred me to a specialist since the X-ray didn't show any break in the bone. Very clean, efficient and professional. I'd go again if needed. read more

1st night I get there at 9:10 pm, they close at 10:00. The girl at the desk wasn't bother by my present, I just think she is shy or more serious than other people working there. She took my paperwork and did the input fast. There was nobody waiting, so I was seen within 10 min after my arrival. By 9:50 I was seen; prescribed, and with medicine on hand as I opted to get it there. The next day I felt a lot better. Next day, Around 7:30 pm look my toddler to get checked , again everything was fast, Lady at counter and nurse practitioner were the same as night before. NP and medical assistant were very nice and make conversation with my toddler, she didn't cry once, she was happy being there. Everybody was very profesional and they place is clean and modern. I highly recommend this Urgent Care , I will definitely go anytime we need after hours care. read more

My fiancée walked in with chest pain and the nurses decided to make coronavirus jokes to her. Even after telling them that her chest was hurting and saying how it was uncomfortable to breathe they just dismissed her and more or less said "there's nothing we can do" and sent her home. If I could give this place less than 0 stars I absolutely would. read more

Last week I went to Bethesda Urgent Care in Wellington, FL. My dog had taken me off guard and jumped on me, slamming into my nose. The nurse practitioner ordered an xray. Before she obtained the radiologist's report she told me that she thought I had fractured the bridge of my nose. The report said no fracture! I had pain and a lot of discomfort so I set up an appointment with my ENT doctor. Not only was it fractured but my doctor immediately scheduled me for a closed reduction procedure at a surgical facility. read more

Greats staff in and out fast ! Its a perfect fast helpful place . I have been there several times and each time with great efficient results . read more

My daughter was scheduled for a radiology exam. Our wait was short, waiting area was clean and quiet. It didn't appear to be overbooked and front reception was kind and courteous. Loved it! We were in and out in a flash. The Keurig and snacks were a plus! read more

I went to the Bethesda Urgent Care center in Wellington on Monday 11/19 prior to Thanksgiving. The initial visit was fine, the nurse practitioner initiated a throat swap for possible strep. I was told the results would take a few days, and by that Wed. or Thurs. they would call with the results, even on Thanksgiving. I am writing this 1- 1/2 weeks after my visit. Still no call back with results. I called back twice until I did receive results. In addition, please be aware you will not be seen by a doctor [MD or DO]. This facility only has nurse practitioners. If your comfortable with that, you'll be fine. I personally have been misdiagnosed three times by practitioners (not from this facility) who thought they knew what they were doing and landed in the hospital two of those times because of it . The facility is clean, generally empty (?) and for the most part the staff reasonably friendly. But follow-up is just as important as the initial walk-in, and having an actual doctor on staff I feel is also vital. read more

Short wait. Pleasant staff. Clean facility. In and out in no time. Victor, Angela and Laura were top notch.