Good first time visit at Pediatric Associates Wellington. We had Medical Assistant Davis and Dr. Harvey-Blount for our year and a half old son who came down with a rough cough and wheezing. Arrived 10 minutes early for our apt and were taken back about 10 minutes after appointment time. MA Davis was kind, pleasant, professional, and had great bedside manner with our young son. Waited about another 15-20 for doc and she was so kind, patient, and eased our concerns and addressed the full situation. She doesn't make you feel rushed or anything and was open and receptive to all our questions and concerns. read more

I've been bringing my kids to this pediatric associates location for 6.5 years, and it's one of the cleanest facilities in the area. They've recently expanded, adding state-of-the-art equipment and an in-house lab, more rooms to see more patients at any given time, which is a huge plus. My daughter's appointment was scheduled for 2:40, and we were seen by 2:50 and out by 3:20. All my questions were answered thoroughly and efficiently. I wasn't able to get a lot of footage since it's a no pictures/videos zone due to patient privacy & confidentiality. I'll continue bringing my kids here for care--it's been a great experience. read more

Pediatric Associates - Wellington - Checking in - Pediatricians Near Me - Wellington, Florida

See all

Absolutely love Dr Konsker & Dr Simons. Clean office. Great staff. Overall, recommend this location of Ped Assoc!!

Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring for your child and can only be available for well visits. RUN, RUN, RUN!!!! I am writing this review to help other parents like myself. Our kids are our precious cargo, this place doesn't care. GO ELSEWHERE!!!! read more

they establishment was nice and clean they staff was nice and they services was outstanding and fast i recommend

Poor communication and failure to follow up to address concerns is abysmal. They are transitioning into a new computer system which has made them lose total focus for patient care! read more

Dr. Sloan is amazing! She listens to your concerns and shows sincere care for my 2 boys health development. Every visit is always great when meeting with her. I'm very glad to have her as my son's primary doctor. read more

Dr. Konsker is very arrogant, dismissive, and condescending about all my concerns whenever I bring my daughter to see her. They also always make a point of mentioning right in front of my daughter that she could lose weight because since she's in the 90th percentile for weight by some ridiculous standard. She's not overweight and you do not mention these things in front of a child unless you want them to develop an eating disorder. A pediatrician should know better! The skinny doctors here are probably in the 20th percentile for weight so I take their advice on weight with a grain of salt. read more

Really bad service. A month ago after check up I'm booked appointment for next month mean 2 month for my baby take a vaccine and I'm called to check up what day since waiting I didn't get any text messages reminders and they're said I don't have any appointments. How come I don't have appointments when I'm check out with them every time I left and how come they're didn't know my baby next 2 month need appointments. read more

To be honest, one star is a lot. People here have a bad attitude and charge arbitrary fees. It happens every time. The charge here is higher than the specialist clinic. I won't come again. Royal balm is better than here. read more

Worst pediatric center ever. The Dr. Was so rude and so unprofessional to me that I can even remember her introducing herself to us. She came into the room telling me how she couldn't go through my daughter's medical record, that she had 40 patients after me and she had no time. With all the respect I'll never recommend this place to anyone. read more

Not bad, the worst. Ten years ago I lived in Hollywood and took my then 1 year old to this Pediatric franchise. I vaguely remembered the name, but 10 years later a lot has happened. I've had another child who is now 8 years old and my oldest is now 11. Through our pediatrician's office they referred us to this practice when we moved to Wellington. They accepted my daughter's information and registration her as a patient and told me, "because your son was a prior patient we need management approval to re-register him" This was story one. In the interim they asked me to change both children's PCP to their practice, and I called my insurer and did just that. The 24-48 hours became three weeks and multiple calls. On one call I was told there was a note back in 2014 not to make anymore appointments as our insurance was out of network. Again, they were to have someone reach out to me. Never happened. Again, I waited and called yet again. At this point it was three weeks. I recalled what actually happened and I told them, it wasn't that the insurance was out of network, I was angry when the pediatrician in 2014 misdiagnosed my son who had an ear infection and I fought with them and left the practice. Well, upon telling them this and calling yet again, they inform me, after registering my daughter and assuring me they'd be in touch regarding my son that our family was "banned" from their practice. Funny how the first I heard of that is after I told them my son was misdiagnosed and I left their practice angry in 2014. I have a really good memory and I remember exactly what happened and exactly what I was told on each call to this horrible place. Do not go here, it's horribly unprofessional. I thought, well ten years later different location maybe different experience, but no, experience here was even worse. read more

There aren't enough wonderful words to describe Dr. Harvey! She is amazing, thorough, knowledgeable, kind, she listens to our concerns without judgement. We have 4 kids that all see Dr. They range from teenagers to toddlers. She has been with the youngest since birth. Tema at the front is phenomenal as well. Always friendly & sweet and she always asks for the little one (which my little one loves). Such an amazing facility & team! Thank you Dr. Harvey & Tema for providing amazing care & customer service experience to us! read more

Wow. These medical professionals do not care about their patients at all. My son had an ear infection during this corona fiasco and Dr. Konsker refused to see him even though she saw him few days earlier and prescribed an antibiotic that was obviously ineffective. I will be going to a private practice where hopefully an oath means more than a corporate mandate. Update: Went to MD Now, seen immediately and diagnosed with an ear infection. POC: alternative antibiotic. read more

Only giving two stars because one of our doctors was really nice and took the time with us Dr. Harvey Blount.. but the first doc was seen was very rushy can't remember her name.. we dislike this company because we have a religious exempt form for vaccines and they completely kicked us out of their practice didn't care at all didn't even have recommendations of where we could go we finally found suramed pediatric office who would take us in. Pediatric associates values the more money they get from giving vaccines over keeping a patients well visit and continuing care or valuing patients values. Disgrace of a company and sad that other pediatric offices do this too. read more

This review is about waiting for the doctors. This is not the first time this has happened, but wished to give a third chance before writing. Been taking my kids here for last couple of years and their doctors are fine and personable, but last year or so I believe that they have bitten off more than they can chew and maybe instead of just grabbing everyone that has an insurance card, they focus on quality, and not quantity of patients. Today I arrived for a well check for my six year old son about 20 min early. They said they have a full schedule and cannot get in early. Ok, so we begin our wait. After ten minutes past our scheduled time, I ask what is going on; the answer was they have been backed up but should be too much longer. 30 minutes now goes by and I'm very upset. Still I have to approach desk and talk to manager. Office manager offers apologies after 40 minutes, but nothing more. She leaves to go check and after waiting another ten minutes with no answer, I decided that since she did not return we would leave. I'm so tired of this happening and we are just supposed to sit and take it?! NO! I told the office manager that I thought in this day and age that it is common sense and courtesy that if they know doctors are backed up, they should pick up the phone and call us so we don't spend our precious time just waiting! How bout they can also come talk to us in the waiting room and show the smallest amount of care that we are waiting. They have a tv showing movies... great for 10-15 minutes, but I don't plop my kids down in front of it to occupy them and don't believe our doctors should either. Their playroom is a joke and their interest in patients time is worse. If made people wait and showed no empathy towards their time like Pediatric Associates Wellington, I'd be out of a job!!! We will never return. read more

Their service was atrocious! The front desk individuals are very condescending and rude. They denied service to my autistic son who just became eligible for Medicaid. read more

My daughters have seen Dr. Konsker (Dr.K) since they were toddlers. They are now soon to graduate high school. Although reluctant to enter a pediatric office because of their age, they refuse to change doctors because of the trust and relationship built over the years. We followed her to the Wellington office from Boca. I've never had to wait more than 5 minutes in the waiting room. Although the drive is longer, the visit is short because we are in and out in no time. read more

Absolutely atrocious experience. I took my daughter here today and saw dr Jennifer Elena Konsker. What follows is probably the most ridiculous situation I have ever been a part of involving a "doctor". She walked in the room and immediately had an attitude and a very apparent frustration about my daughter crying. She then asked us what was wrong and when we told her we think our daughter has pink eye, she rudely said "okay? Well, what's wrong ??" I repeated again that we think she has pink eye, she's been very bothered all day and she feels like she has a fever. Konsker then proceeded to try and check my daughters ears and was grabbing her head rather rough, while I did think it was a bit too much I tried my best to help my daughter calm down so Konsker didn't have to try so hard. By this point the doctor was visibly frustrated and was requesting we put her on the examination bed instead. We did and then the doctor proceeded to try to FORCE the side of her head down with far the amount of force ANYONE should use on a BABY so she can finish her examination. After seeing this I got up and said " that's enough." Konsker ignored my request completely and kept trying to force my daughters head down. I repeated "THATS ENOUGH." And she STILL ignored me and attempted to continue. I had to PHYSICALLY remove the doctors hand off my childs face which she was still trying to push down and when I did she got in my face yelled at me not to touch her. We BOTH told her to please move so I could take my daughter off the table and this lunatic actually STILL tried to get in my way of picking up my daughter. I had to reach over her shoulder and grab my kid. She demanded that me my daughter and her mother leave immediately and I obviously told her no because I was hoping a sane person could possibly still take a look at my kids eye , and she went off about how someone was going to come take me out of the building ( no one ever did) and slammed the door. After about 5 minutes or so of giving my daughter time to calm down we left. This was absolutely UNACCEPTABLE and I will be taking legal action against this doctor for disciplinary action. read more

Horrible customer service!!! When you call you can never get the office you go to. You automatically get transferred to a main office and the wait times are unreal. By the time you reach someone, they seem to have no clue what's going on. I have been trying for over a month to have my children's records sent to their new Peditrician. It's been like pulling teeth to make this happen! How does a doctors office not know how to transfer records over to another doctors office! It's beyond frustrating!!!! My children's new pediatric office actually ANSWERS the phone and there is no call center that you have to be transferred to. I want to know if my child is sick that I can call up and get an answer ASAP. I never complain but I had to write this review because this needs to stop read more

Customer service is horrific for Pediatric Associates. I think it's fascinating when people think that it's a great review if their pediatrician is friendly and good with kids - of course, that's their job. It's the group practice management which is horrible and disrespectful to customers. If you contact PA you will get a quick response as long as you are calling to schedule or change an appointment. This is because the call goes to a call center which does only this scheduling. I tried to file a complaint with them once and they literally got in an argument with me because they (the call center) didn't even know what Pediatric Associates was - whether it was a network of physician offices, a hospital or a call center. If you try to call their corporate number you get an endless loop of menus and nobody answers for the operator. Unless you know an individual extension you will not be able to leave a message or speak to anyone. It is literally impossible to file a complaint. If you select the option to renew a prescription you will be routed round robin to an actual pediatric location desk where they might be able to help you with specific issues, but will take 20-40 minutes on hold. I have spoken to these people too many times. I will not get into the specific issues but the doctors and managers avoid calling you back so you have to call, wait on hold, and put another request or complaint in. The last time this happened i tried for a few days, got frustrated and gave up and then came back to it and took over a week to get any kind of response, after filing a complaint with their compliance line. I also have contacted via the email form online where I describe the exact situation - no responses. It seems like if you have a complaint they either want you to give in and forget about it or give up and go to another practice. This is not saying anything about the quality or professionalism of most DOCTORS, of course they are great. They are also not responsible for the horrific chop shop mentality of the group practice - Pediatric Associates corporate give the doctors a bad name. You see the doc for all of 5 minutes of a visit after the nurse gets the vitals and all. What am I supposed to say? "Thanks doc, I think you're great but I'm going to have to fire you because your practice management is a circus?" Unfortunately they've been very successful in expanding and gobbling up individual practices with their bare minimum service mentality. They know you will put up with the nonsense to avoid changing pediatricians, and most people will be happy because the doctor smiles at their kids and has good bedside manner. Edit: thanks Lequiche for posting that number but I did in fact call that number which I saw on another review and it always goes straight to voicemail for a "Diana Hernandez". It's impossible to know if that's the right person since it says nothing about pediatric associates so I would suggest a more professional message or someone who actually answers the phone. Not to mention the fact that I had already called 3 times and sent 4 emails via the online contact portal. I finally got a call back from an office manager who resolved the prescription issue 10 days after the initial call. She gave her name and said if i have an issue i should ask the call center to transfer to her. NOT a good answer. Again the root of the issue is not the doctor it is pediatric associates corporate and their horrid phone system and customer service which is setup to insulate from any accountability. If someone had called me back after the first call or email, it's no problem. Twice it has taken 3-4 calls and a total wait time of over an hour on hold and a week to get simple issues resolved. Fix your system! read more

I have spent four years of mine and my sons life doing nothing but waiting with this Doctors office. Average 1-2 hour wait for an online appointment. I have had 3-4 times where I wait 45minutes to book an online appointment then I have stayed up late for that apt... logged in to the app and no one ever even made my appointment even though I got a confirmation text and they make me wait all over again! Every time I call it's 30 min to an hours wait on the phone, then they book you an appointment days out so you can go to the office and... you guessed it.... Wait again. They are all super nice but seriously not worth the wait. I am actually excited to change doctors. Me and my husband have spent a long time researching and choosing a pediatrician that has a more family feel with a caring touch. Pediatric associates makes us feel like a number. nothing to do with staff not being nice, just WAY too much waiting around. If we need quick care, we usually have to do the walk in or ER because we can't get an apt or it's quicker than waiting on hold For someone there. read more

Dr. Simons is the best! Great demeanor with the kids, friendly, patient, and informative!! I only request her for my kids. Dr. Konsker, on the other hand needs to take a refresher course on appropriate bedside manner. She's dry, unpersonable, and not great with kids. You can just see on her face she does not love what she does! Other than that, all the girls are super professional and friendly! This review is for Wellington office. read more

New location for Pediatric Associate in Wellington. Great location. Corner of Lk Worth rd & 441. Wycliffe Plaza. Compared to RPB location, the staff and doctors are more friendly. I would recommend. If u are new in the area, bring your kids. It wont disappoint. I am not a paid surveyor or an affiliate. Just a mom. read more

They misdiagnosed my child twice, almost causing him to be hospitalized. I switched to different doctor and they made the records transfer almost impossible and VERY expensive. Very unprofessional. read more

Sure would love to know why my 2 yr old daughter got booted from this office, with no more than a letter not explaining anything other than 'best of luck'. Pretty cruel and downright dirty way to treat a baby. Cancel me as an adult.. ill live.. dont cancel my innocent child with no warning or reason. Everytime i try to call to at least get an explanation, im placed on hold for too long or hung up on. My calls are not returned. This is all so sketchy and unprofessional. The blessing in disguise however is that i love our new pediatrician and they actually take the time to learn our names and not treat us as a number so there's that. Just wish i never wasted my time at this god awful office. Oh well lesson learned maybe ill help someone else along the way read more

Both Dr. Simons and Dr. Konsker are knowledgeable and great overall. Never had an issue with customer service or billing or wait times at the Wellington, FL office. My kids enjoy the friendly atmosphere and getting stickers at the end of the visit. read more

I've been bringing my six month old twins to Dr. Konsker at Pediatric Associates in Wellington since they were born. I love the office and staff! I've never had a long wait at this location and can't recommend it enough. read more

Let me start off by saying Dr. Simons is great, but this rating is about "Customer Service"! I just got back in town and needed school paperwork for shots for my daughter. I'm sure we are all busy, but how hard is it to print a copy and I sign it there at the office in person? We've been taking our kids there for 15 years. The lady told my wife on the phone "just come in to the office" to pick up. Today the lady at the office told me that there needs to be a "Request" and we have to wait 48 hours and will receive a call back when ready. Oh, and it will cost $3...... This is the problem with today's businesses. I'm sure they bill our insurance enough to cover the $0.01 piece of paper. read more

Took granddaughter for school physical and a booster shot. She saw a great doctor that made her comfortable and what a great caring staff. We were in and out of the in no time. read more

I have been taking my son here since he was born. Dr Simons was awesome so the front desks and nurses. However, the last couple visits was horrible! dr Jennifer Elena Konsker was the worst person / pediatrician I have ever met. She's cold, cocky, and racist! She was so rough when she put the stick in my son mouth that made him vomit. So I walked out the the nurse station asking for a cup of water and they said they didn't have one! So one of the nurse pointed me to a water fountain, then as I headed to get some water for my son, I heard dr Jennifer Elena konsker talking to the nurses: ewws I'd never let my kids drinking water from the fountain. That's so unprofessional, judgmental. I will never see her again and will tell everyone I know about her! read more

Dr. Lisa Simon is the best pediatrician in the world.