I was pleased with my visit. They always provide great service and care and professional at all times. I am sad to know that this location will be closing down soon. The other locations are too far from where Iive. I received treatment in regard to my sinuses and other concerns that I had. read more

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I walked in at 4:20pm, they close at 5:00. As I proceeded to fill out a form, they asked "what's going on" as if they didn't want me to fill the form out. They also asked in front of everybody (luckily I didn't have a yeast infection or anything that would've been embarrassing to say). They told me they couldn't see me because they had 3 other patients already. I was confused because they were still open. read more

Lazy and unhelpful. My son is U of M student, and we attempted to come here since it is closest to the school. Arrived at 12:10 on a Sunday and was told they stopped taking patients at 12.....even though the sign ON the door says they are open till 2. I immediately called the next 2 closest locations (over 10 miles away) and they both close at 2 pm as well and they both take patients until 2 pm. One location said they have no idea why the Poplar location would even say that they stop taking patients at 12? ? If you stop taking patients at 12........for all practical purposes you close at 12. How dumb. read more

Been here over 4 hours for a x-ray. Friendly staff. This is a slow movement place. They need some more help or training.

This place has a really bad rap on here and I almost didn't come but I have no idea why. The staff was all extremely friendly (receptionist, nurse and the nurse practitioner I saw). The wait wasn't absurd (but I went at 10:00 on a Wednesday. The entire process including an X-ray was only about 1.5 hours. I would definitely come back and would recommend this place to others if you're in need of an urgent care facility! read more

I actually cannot stand this place; even if you come right when they open it takes hours to be seen and then the doctor actually sees you for less than one minute. If it takes such little time for the doctor to diagnose, then WHY did I have to wait three hours as the third person there? If it is not a dire emergency then do not come. read more

This place sucks. I waiting 45 minutes to do a drug screening where I just have to pee in a cup. Meanwhile the entire faculty laughed and joked in the back while I tried to maintain my bladder until they decided to start working. read more

I went in for a finger injury. The staff was very unhelpful in assisting with anything. Patience the nurse practitioner didn't do anything to help me out. She thought giving me a tetanus shot would help my cut? Save your money save your time. You'd be better off visiting a vet for your injuries. read more

3 HOURS AND STILL WAITING!! I have a bad UTI and I can't even take my pain medicine while waiting. This place is horrible. I will never recommend nor come back. I am a very patient person but 3 hours???? read more

My experience here could not have been any better. Everyone was friendly and professional. Even though there were several ahead of me I was in and out in less than an hour. I took my daughter to a different clinic last week because of all of the negative reviews. We were at the other clinic twice as long with less people in the waiting room. I highly recommend this clinic and will not hesitate to return if needed. read more

As everyone knows the wait is not good, I had spent 4 hours waiting for COVID results when none of my symptoms were similar COVID symptoms not to mention they would not allow me in the building so the doctor could get a proper look at my symptoms. They also gave me the wrong diagnosis TWICE and forgot to give me my ID and Insurance card. The people in there seems to be very uneducated or can not pay attention. It was simply an illness from children since I am a babysitter but they tried to convince I either had COVID or Syphilis. read more

Would give zero stars if I could. The doctor is rude and seems like he doesn't know what he's talking about. I came in with one other person in the waiting room and had to wait 2 hours for a routine urine sample. Just for the doctor be vague and not helpful. All of the front desk workers are rude and in general this place is poorly run. read more

Since moving jobs I am in East Memphis now and was looking for a new minor med location since I get sinus infections a lot. This place is about 5 minutes from my work so I thought I would give it a try but was nervous by all the bad reviews. They have an option on their app called pre-registration you sign in and give your phone number and they are supposed to call you with in 10 minutes of getting your info. They call get all your insurance information then call you when the doctor is getting close to being able to see you. I tried this 2 hours later no call back so going off these reviews I was just like forget it. I got in my car drove to my old minor med Methodist Hacks Cross (which I highly recommend) walked in and was checking out within 20 minutes...oh and Baptist I am still waiting on my phone call. read more

really dismal. we had to leave without my daughter being seen, the wait was so long. i understand having to triage, but EVERYone got put in front of us. the staff is indifferent at best. i know that coworkers want to chat and catch up with each other and joke around, but seriously? do that in the break room, not in the desk area where every miserable, coughing, feverish child and her mother doesn't have to sit and watch while we are waiting in vain to be treated. hint: it makes the patients feel as if they are crashing your party, not in a professional medical facility. we were seen without difficulty at the walgreen's clinic. read more

How much does this place suck? Let me count the ways. Only 3 people in the waiting room when we arrived and we're still waiting 3 hours later. I wish I had cut my losses 2 hours ago and headed over to the Walgreens take care clinic. read more

So I came down with a sinus infection - wanted to get a cocktail shot but I don't go to the doctor on a regular basis. I headed over to the minor med. Luckily I went right after lunch (1-2pm) and that's when most of the staff is coming back from lunch so they start to handle clients quicker. By the time I left at 2pm, the waiting room was packed. I actually saw an LPN, not a doctor, she gave me 3 prescriptions. Went to the pharmacy to find out the drugs she gave me prescriptions for cost me over $150 with my mostly decent drug insurance co-pays. Ridiculous!! Called to get new prescriptions - we'll they couldn't send them into the pharmacy- the pharmacist had to call the LPN. 2 hours later, found out the cough syrup she prescribed for me is no longer being made. Overall, I'm feeling better but this LPN shouldn't prescribe expensive meds just b/c a drug rep talked her into them. Next time, Walgreens Take Care Clinic - here I come. read more

So unprofessional, I went in for pain and after waiting for long time frame,then finally being seen in the back,the nurse with the blue coat african American in her early 20's didnt seem to know what to do,saying they cant help with neck pain,butshoulder help,that was no way,a minor place should turn a patient away read more

Big thanks to Dr. Darel Louis Davis for helping me literally back on my feet. Went in today with terrible back pain and now able to stand up with minor issues. Very professional and within a few minutes of the visit I could tell the Doc knew what he was talking about. Definitely will be filling out the preferred doctor line from now on. A+++ read more

Don't be fooled by their website or app saying they'll call you to come in when "the doctor can see you and a room is available." What they mean to say is, 'there's a seat in the waiting room, get comfortable in it.' Everyone cheers when they get called--a sign of prolonged waiting. Me? 2 hours in the waiting room. Their website says they can handle vomiting and diarrhea. You need to know they have no IVs at this site so don't bother going here if you're already severely dehydrated. They can't help you. I wouldn't waste my money here again, but one lady did walk in and say she brought her kid to the ER 4 hours earlier and still hadn't been seen, so depending on the severity of your need, this still might be a faster option. read more

Arrived on sunday at 1:10 in pain and exhausted. Meanwhile, David (obviously a special needs individual) decides to give a three hour long commentary on his life and daily news events. Why a business that caters to sick and injured people would let a disruptive individual hang out in their waiting room is beyond me. I do not understand this. Avoid this location, go somewhere else. read more

Having problems with my ear canal and don't have health insurance at the moment. I was advised that the self-pay price for a basic visit was $231.00. Fortunately, the CVS Minute Clinic was $89.00. As you would expect, cash patients have to pay in advance. read more

I am a registered nurse and had a red, beefy, and sore throat as well as coughdoing up green sputum. I went to this med center. I informed them of my history of asthma and allergies. I felt as though I needed an antibiotic. I saw this md, I think he was an md. he had the insignia on his jacket,Dr.Raymond p. Valdes. first of all, I was in the office 3 hrs, then I finally saw an md and he told me I was not blowing my nose and called in theses meds, Medrol dose pack, motrin, and Claritin d. I woke up the next morning with my throat almost swollen together, so I had to obtain some antibiotics from a friend. the doctor did not know my profession and treated me as if I was completely stupid. what a waste of time and money. I would have been better off going to an er room. do theses clinics hire mds who can't get jobs anywhere else or mds who have some type of green card issues. it is really insulting the way I was talked down to in such a patronizing manner. what is this country coming to, we need more American mds in clinics such as theses. Barbara S. read more