UPDATE December 2020 - I recently sold another property using Paula McQueen. Not only do all of my…read moreoriginal comments seen below still hold true, but I can add another positive to the list: The year 2020 has been full of stress for all of us. More than once, I found myself quite anxiety-ridden during the selling process. Paula operates with an extremely high degree of emotional intelligence, and was able to leave me feeling at ease each time. I think this woman is part realtor, part therapist, LOL! She really is amazing. [April 2017] - I've owned seven properties over the years, and have experienced a wide variety of realtor expertise ... everything from the "quite good" to the "so-so". As such, I have plenty of comparison stories going into this review. I can honestly say that having Paula as a seller's realtor has been my first experience working with a truly GREAT professional. From start to finish, Paula handled every detail with the utmost care. She understands that people buying and selling real estate are dealing with some of the most important and complex transactions in their lives, and this shows in all of her communications. I recall at one point referring to her as the "Queen of Follow-Through!" One thing separates a great realtor from all the rest is how he or she handles the "blips" or "glitches" that sometimes arise during sales. I experienced such a "blip" during my recent sale, when the closing took longer than expected. Paula was terrific. Not only was she supportive, with speedy responses to all of my concerns, she was appropriately assertive in communications with other parties. Her extensive background with all of the paperwork and procedures involved helped calm a number of frayed nerves. Paula's advice from the very beginning proved extremely valuable. One thing she and I discussed early on was an appropriate listing price. While it's tempting as a seller to try and get as much as possible, the biggest mistake one can make is listing a property too high early on, and then getting stuck with an aging listing. (I know - I've made that mistake more than once in the past.) Paula had done her research before coming to my home, and suggested a listing price based on her research. I went with that price, and sure enough, we had multiple offers in a few days. She somehow manages to take some of the stress out of buying and selling! I wish I could give her more than five stars! :-)

I was in the market for a single family home in the Parma, Ohio, neighborhood and I needed a…read morerealtor. From surveying the on-line reviews, I noticed a realtor, Paula McQueen, of REMAX Trinity which stood out. So I gave her a call. From the initial call with Paula, I knew she was the one. Paula took the time to get to know me and what I was looking for in a home. Fast forward a little over a month later, Paula found the house I was looking for. The house met all my wants which was challenging as I had many wants not to mention it was a seller's market with minimal inventory. The lack of inventory made it frustrating but Paula never gave up and remained relentless in my pursuit of a home purchase. Paula treats all her clients as they are her family. She exceeded my expectations and was always a step or two ahead of me as her buyer client. Doesn't matter what type of house you are looking for, Paula will work tirelessly for you until you get the home you're looking for. She will also will advise you of the goods, the bads, and the uglys on a home so you can make an informed home buying decision. Let face it, buying a home is a big decision. So if you are looking for a caring, highly experienced, Cleveland area knowledgeable realtor who will work tirelessly for you, I recommend you giving Realtor, Paula McQueen, a call. Have a chat with her and you will know what I'm talking about.

Awesome agent with so much patience, attentive to details…read moreand a good listener. She wasn't just into getting us into a house, but was interested in meeting our needs in terms of what we were looking for. Thank you so much

From the owner: I am dedicated to helping my client, going above and beyond to make their home ownership a dream…read morewith utmost professionalism and care. Whether you are a first-time buyer or a seasoned investor, you do not want any other agent representing you.

On 5/5/19 Ms Spencer was entrusted to use the lick box on my home for a showing. She brought 2 DOGS…read moreinto my home without my permission. She was on my security video assuring her clients that I,the homeowner, would not find out. I would never entrust this real estate agent into my home. Untrustworthy and extremely unprofessional. She gives the real estate profession a black eye. I would give less than one star if allowed.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

Jennifer Burke's coaching class provided me with materials and guidance to take my business to the…read morenext level. Her experience and expertise was translated through each class from holding a successful Open House to today's technology. She takes her brand seriously and stays ahead of the competition by combining proven techniques with new and innovative ways to brand, market and grow your business. I recommend Jennifer for Business Coaching and Internet Marketing.

If you Google Sharon LaBuda you will see that she has many buyers and sellers that like her…read moreservice, professionalism and attention to detail. I have worked with Sharon thru the years on several transactions and I can tell you Sharon is a pleasure to work with, transparent and wants to have a seamless transaction:)

Gateway Title Agency is the way to go! With absolutely no knowledge of how to sell a home I was…read morereferred to Gateway Title by a friend. It was the best advice I ever got! They explained and gave me everything I needed including great support. Rachel and her staff are wonderful! You cannot go wrong with Gateway! Thank you all once again. Jan - Independence

Professional, knowledgeable staff. Great experience FSBO. I would highly recommend.read more