I recently moved one of my insurance policies over to State Farm and worked with Dessiree Acosta,…read morewho is a very pleasant and knowledgeable representative of that agency. Ms. Acosta knew all the right questions to ask to produce the right policy at what I feel is the right price. She has also been very helpful in helping me in obtaining the information needed for the new policy, and with interfacing with my previous policy holder. Anyone looking for insurance, in the Ocala region, would do well to consider the Scott Cameron State Farm Agency and requesting that Ms. Acosta represent them.

I've been a State Farm customer for over 40 years in 8 states and dealt with over a dozen agencies…read more Never have I been treated as rudely as I was today in their office. The reason I even went there in the first place was lack of response to e-mails and failure to call back when they promised. First, this may be "Scott Cameron's" but he never deals directly with his customers. On my way out I tried to enter his luxurious office and the receptionist had a fit (he wasn't even in there)! The young woman who I dealt with was rude and refused to provide me with any answers. The answer I received was obviously biased by what he was told by the same staff who treated me like I was a child. Perhaps if the owner ever bothered to communicate with his customers directly he would get a more balanced view. As for so-called honest responses, "That's how it is jn Florida" does NOT explain why his staff provided me with an initial quote which was increased twice in the next few weeks by hundreds of dollars due to my car no longer being safe by State Farm standards - the same car State Farm has insured for 10 years and has every safety option on it that my two year old Infiniti has which cost almost a thousand less per year!!

Brian and his insurance agency showed extreme rudeness and disrespect towards us as customers in…read morethe beginning when we were going when we're paying him some money they are very kind and respectful and they would stay on top of everything once we paid the money to them for the insurance policy they became very rude condescending and extremely disrespectful I would not recommend this company to anyone in Florida or in the Ocala area the guy seems like a hot head and just cares about the money more than actually helping his customers and when things don't go his way he becomes very disrespectful and angry not a good business to deal with when looking for a policy steer clear this one I know I will

Everything was great until Farmers dropped Florida. When we didn't want to go with the new…read moreinsurance company; Brian got angry at us. Too bad Farmers dropped him and Florida, but don't get mad at your customers!

Nonexistent customer service. Very unhelpful and told me I needed to file my own claim with the…read moreinsurance company of the person who hit me. I have paid tens of thousands of dollars for car and motorcycle insurance with this agency and have never had a claim until now and I have to do all of the work to get the money owed to me. I am sorely disappointed and looking for a new carrier.

Fine service. Had a minor issue with policy payment, resolved quickly. Will offer other coverages…read morewithout being overly aggressive.