We've been with The Hagar Group since 2003. They've provided us with home, business and auto…read moreinsurance, and Karen Zagarella has been so amazing, getting us the best coverage at the best price. Jon Hodgekins, Hagar Investments, has been an absolute wizard with our investments. We highly recommend The Hagar Group, Hagar Investments

Called to set up an appointment to speak with someone about car insurance. The voice answering is…read moreAI. Their quote above states, "We are built on the principles of providing superior customer service and quality insurance solutions for our customers." Superior customer service is having a live person actually answer the phone! And when I requested to speak with a live person, the AI said she would try to help me first. I hung up.

Shayla was amazing to work with! She explained everything clearly, answered all my questions, and…read moremade the process quick, easy and stress free. She was professional, friendly, and provided excellent customer service. I definitely recommend working with her!

Shayla is great, professional, and considerate, she explained everything made sure I understood and…read moreanswered all my questions with a great personality there's not many understanding a professional like she is ,,^^ty Shayla for everything :: blessings 4 all

Darla was so helpful when my husband and I, as well as my mother, moved and we all needed help…read moregetting our Medicare insurance set up in our new town. Before our appointment she had researched different plans that would be good for us and then took her time explaining the different plans and the pros and cons of each for our situations. After our chosen plans were in effect she followed up to make sure everything was working as required. We will continue to use her each year at renewal time, even if we move again!

We received great service from this insurance agency. Our agent, Dana, was very knowledgeable about…read morethe policies we were interested in, got us a great rate on premiums, and just overall made the process very easy.

They don't answer the phones unless you are a new customer. If you have an issue, they only want to…read moretalk to you via text. Even after you request to talk to the person who wrote your policy, they will not call you, only communicate via text. I have been waiting for 10 weeks for a refund for a policy that I canceled. I can only imagine how long you would have to wait if you actually had a claim. I would never recommend anyone doing business with this agency or State Farm in general. I have had nothing but issues with billing, getting correct information, and just being able to talk to a human.

I've never been happier with an insurance agency. Dealing with my dad's estate should not be as…read morestressful as one agency was making it. I called Bradley Blessings agency and a woman with a very pleasant demeanor answered. She told me she would forward my call to Jared Clark and he would get right back to me. Jared did call me right back and wrote me a homeowners policy I was very happy with. No pushing me to several departments, no stress, just getting the job done as positive and efficiently as possible. Being from SC, I was not familiar with Florida's 4 point inspection, he explained it and referred someone who was out the next day. So glad I found this no hassle/no stress insurance agency.

When deciding on which insurance provider I wanted to carry, I did my homework. In the 7 years…read moresince choosing State Farm I have not once had to worry or question the company in which I was entrusting with the protection of my assets, and this is largely in part due to Angie. I have found her to be not only extremely knowledgable and competent, but she has always been honest and forthright when discussing my coverages. I can certainly understand the frustrations of an increasing insurance bill in a reducing economy, especially when it happens without fault or incident that I have incited. However, I understand that insurance is designed as relief in times of absolute need and catastrophe, and given that State Farm has continually been at the top of companies who pay their claims in such times, I am willing to pay them so that I won't have to worry if and when my check is coming. My premiums reflect "assurance" as much as they do "insurance". Auto insurance can be a confusing thing because there are dozens of factors that go into play which determine rates. No accidents and no tickets are certainly two of them, but those alone will not keep my rates from increasing. But again, I find the value of the cost I'm paying in the higher likelihood that State Farm, more than any other company, will be there when I need them should I have to file a claim. I do not carry a State Farm Visa, but I imagine like any credit card company (whether tied in with an insurance company for rewards systems or not) they are not too keen on reducing interest rates simply because I've been a customer of theirs for a number of years. In regards to a company like Citizens, there is unfortunately nothing that State Farm or their agents can do to consolidate, alter, reduce, or alleviate thier costs. They are controlled by the state, and there is no wiggle room for discussion. So, regardless of which insurance company writes a Citizens policy, they will all be bound to the same laws and procedures. This is not a State Farm issue, it's a state of Florida issue. I've had my insurance with other companies in the past, and I can say wholeheartedly that I trust Angie Lewis to have my back, but I also know that even in times when there is nothing she can do and things just suck...that she cares. There isn't another agent, State Farm or otherwise, that I would want handling my insurance needs. And that alone is worth every bill I pay.

Jade at every portion of the conversation ask leading questions that made understanding and…read moredeciding best outcomes with our home and auto police. Which ultimately lead to an additional rider for our golf cart. There will be a follow up with when ready for life insurance and State Farm's Medicare.

They are always a great help and save the day often. I needed a new windshield and Aaron made the…read morecall the make it happen! Thank you!

My Hometown Agency's owner, Aaron Harris, is the best insurance agent I have ever dealt with. I…read morejust moved to Ocala from Chicago and needed insurance for my new home, my auto and my business. Aaron reviewed my old coverage in Chicago, which I was happy with, and came up with options for insurance coverage here in Florida that make me happy I made the move. I went with his suggestions completely and could not feel more secure. Aaron is very knowledgeable, he obviously loves helping clients find the best coverage at the best available rates, and his easy going personality made the whole process a pleasure. 5 stars isn't enough, he and his agency are great.

My primary care doctor is at this practice. There are two doctors here - Dr. Zelaya and Dr…read more Karovska and they are both amazing! Dr. Zelaya is a nephrologist and an internist and Dr. Karovska (Dr. Ana) is an internist. I see Dr. Ana and my hubby sees Dr. Zelaya. It was hard finding a new doctor when we moved to the area, but this practice is my favorite regular doctor I've ever had. So glad we found them. They have 2 locations - their old one in Leesburg and a brand new office in Wildwood, off of 44. It's easy to make appointments and they're very good about making sure you keep up with annual physicals and preventative care. When you call, a person actually answers the phone, and they're also good about getting pre-authorizations to your pharmacy, etc. I rarely have to chase them down to get things done. They are both patient focused and just wonderful doctors and people. The whole staff is great. If you are looking for a great primary care team or need a knowledgeable nephrologist (Dr. Zelaya) - look no further.

DR. ANA KAROVSKA my PCP told me on my last visit that it is hard to find a Doctor in the Villages…read morebecause Doctors do not like treating old people. A few months later she dropped Florida Blue Medicare Advantage and her patients that had this insurance. I had to find out about it from Florida Blue. Quality Physicians had the audacity to call me after this to encourage me to change insurance providers. Quality Physicians Group doesn't even offer basic courtesy.