I would like to thank Glen Hillman for the excellent work he did to repair a broken kitchen sink.read more

We have used this company for 20 years. Always prompt, clean and fairly priced. Wouldnt go…read moreanywhere else. Dan and Glen are great just like all the staff

Thanks to the Yelp Guaranteed Service program! Contractor Pros responded to my request for…read moreelectrical service in my almost 90 year old home. There was some old, degrading wire that we discovered and needed to have removed/replaced. William contacted me quickly, reviewed photos of the job, and gave me a fair quote. Ryan came out a few days later at my request, they would have come out sooner but my schedule didn't allow it. Ryan took care of the main problem. A couple days later NMA came back from a trip and noticed part of his room had no power. I contacted them again and they advised they will be right out. They came, found that the connection to the panel was loose, They made sure that everything was working before they left. William and Ryan were responsive, friendly and professional. Their price was fair. I would recommend them and would use them again.

These men are NOT certified or licensed. I repeat, they…read moreare NOT licensed. I urge you to look elsewhere. They hire out help from guys who are not licensed and will come to your home and quite possibly cause you more havoc than good. Ask them up front for licensing, insurance and if they are registered as electricians, plumbers, etc. The man who says that he is in charge is operating under the identity of another man listed as the business owner. They have different phone numbers and if you catch him off guard he will tell you his real name is either Lewis when his name is William :/ This young man sent out guys to my property that had no idea what they were doing. They tampered with both my electrical and plumbing and I had to have the work assessed by a professional and take pictures and make records of everything for legal reasons. It is very possible that many of these yelp reviews are from family and friends or paid third party. Be very careful who you let in your home. ALWAYS ask for their detailed paperwork and match it up with their driver's license if you have to. Whatever it takes because there is A LOT of fraud out here nowadays. I learned the hard way and I'm trying to help others not to have to. Wish you all the best in your home projects.

Raw sewage was coming out of my walls. it was 6pm on a Sunday. My rental agency told me to pound…read moresalt. I called this guy and he was there in 10 minutes. Fixed the problem. Gave me a good deal. Was cool. 10/10 would use this business again.

I had Done Right over last May to remove old and install new fixtures and sink in my powder room. I…read morewish I could remember his name - hard worker, strong, honest, decent and kind. Did a great job! So when I needed a plumber again for a Shower drip and a toilet leak, I called again. Made an appointment for 1 pm. Waited all day and finally came at 5 pm. I was upset but I had already waited all day so I went ahead. Blaise showed. I took him to the drippy shower. I had the part already. It was a matter of taking the faucet off and replacing a washer filter. The second project was the dripping toilet. Blais said that it was a faulty flapper and he didn't have the part but would run to the Lowe's to get one. A BASIC flapper and he didn't have one with him!! I asked - before he went to Lowe's - to tell me how much the project would be. He said $300!!! for a detachable flapper and a washer in a shower where I provided the part?! I said never mind, he was free to leave. He said he knew what the going rate was and his price was fair. I told him "Fair or not, I'm not paying $300 for a 15 minute job and especially since you kept me waiting for 5 hours." Blais said "What do you care, you work from home! " I asked his name and he told me but then asked if I was leaving a review. I said I probably would. He then offered to do the whole job for free as long as I promised not to leave a review! As if I'd trust him to do anything ever in my home!! I asked him to leave and he started yelling that I was going to ruin a man's business and livelihood over being late and expensive! (You can't make this stuff up!) I had to sternly demand that he leave my home at once!!! He did. And I then fixed the shower in 10 minutes on my own. The next day I bought a $17 Fluidmaster kit and fixed the toilet MYSELF! He had misdiagnosed the problem. It wasn't the flapper, it was the gasket. So for $17 and 30 minutes of my time, I save $300. The lady who answers the phone (Blaise's wife) is very professional and considerate and accommodating And apologetic. But Blais behaved horribly, was irresponsible and inconsiderate in 5 hours tardiness, was rude to expect me to be inconvenienced in such a way because I work from home, and didn't even diagnose the problem properly! Thank you, YouTube and DIY channel. It has liberated women like nothing else has! I'll never call Done Right again!

Unreliable company. Roots came to my home to provide a proposal, scheduled the work but failed to…read moreappear as scheduled. 30 minutes after the appointment time, I called to inquire and was promised a call-back, which never came. I placed a second call and was told the appointment never made it into their schedule. Rob

Such a Aweosme group of guys, came and got the job done fast , they also cleaned up well. Thank youread more

Quentin who delivered my oil was such a great guy. He cleared the snow and was so polite and kind…read more Definitely a great asset to your company!!!

canceled a scheduled oil delivery twice (once on Jan 31 and again on Feb 2 at 10am). Despite this,…read morea technician was still dispatched later that same day and added approximately 9 gallons to my tank. I immediately contacted the company and explained this was an unauthorized delivery. They issued only a partial refund and the owner later confirmed they would not refund the remaining balance, despite the delivery occurring after cancellation. I made multiple good-faith attempts to resolve this directly before disputing the charge. This experience reflects poor internal communication and refusal to correct a clear error. They also operate under the name Liberty Bell Fuel Oil.

They always call me ahead to ensure that I'm home. Fast, and friendly and super easy to talk with.read more

Honestly, I didn't hire these guys because to even get an appointment you have to open an account…read moreso that they can fill out a ticket and send someone your way. The person who answered the phone wouldn't take my cell phone number so they weren't able to call me to even see if a tech was available. I'm pretty sure that this was just an answering service and not someone in the office. I'm a contractor myself and this is exactly the reason I don't have an answering service. Pro tip for the business owner: When someone calls they want to have answers. I pick up my cell phone so I can talk to my customers, answer questions, and tell them when I'm available ... And not surprisingly, I get a ton of work because I'm the only person who answered my phone. I don't serve this area, but you can find me on Yelp; feel free to call me if you want to chat about how to improve your customer service.

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.

I've been using Vertes for the last 3 years. I always use them for my HVAC and today, I had the…read morepleasure of meeting Aaron, from their plumbing department. He was nice, professional and got my issues fixed quickly. Both my outdoor faucet and my slow bathroom sink. I have never been disappointed in the service this company delivers. Thanks Aaron!

During the 100 degree heat wave, our AC stopped working. We called Vertex for an emergency service…read morecall. They said they would call back with appointment time. They called back 4 days later. This is how they treat their clients who had been with them for 10 years!