Shirley Miller is not only a professional at what she does, but she does her job with compassion…read moreand honesty. Dwayne and I are so very grateful for the wonderful opportunity she have given us with our new home. Shirley is a very understanding individual, with a heart of GOLD. She really does care about her clients and their feelings. She is a wonderful human being. Thank you again Shirley!

Shirely Miller was Professional. She went out of her way to get me a place to live when i was…read moremoving for Employment. She worked on her day off. She was the only one that called me back and followed up after 30 days of searching.

Excellent and professional customer service and support! Kathy, Renee, Connie and Kristen are…read moredefinitely the best team in Linn county for property management!!! Also every unit I have rented from them is clean and affordable! Try Heritage Northwest Property Management today !!!

I've been renting with this property management group for a while now, and I can honestly say it's…read morebeen a great experience. They've always treated me with fairness and respect, which isn't something you always come across. Anytime something's come up, they've been quick to respond and get it taken care of without making it complicated or stressful. That kind of reliability really means a lot as a tenant. What stands out most to me is how genuine they are. You can tell they care about doing right by the people they rent to, and that's made a big difference in my experience. I'm really grateful to have rented through them and wouldn't hesitate to recommend them to anyone looking for a place and a team they can trust.

Blamed us for heat not working, promised mold clean up before move in and it took 2 years…read more Additionally, left 3 or 4 loads of debris (including rat traps) we took care of because she never came as was promised.

From the owner: Specializing in: - Real Estate Consultants…read more- Real Estate Appraisers - Real Estate Buyer Brokers - Real Estate Agents - Real Estate Appraisers-Commercial & Industrial

This place is a slum. Management does not fix any issues in a timely manner.They allow unsafe…read moreappliances to go unfixed. They allow rats to run rampant. Other tenants to harass the tenants and their visitors. This place also is a health hazard. Mold in apartments. Dumpster area is constantly over run with trash ,drug use, needles ,human excrement and urine. Trash all over rotten food on the ground. Totally disgusting. I would never rent there. Just visited someone who lived there and saw all of this. Also was verbally assaulted by a resident that lived no where near where we visited. Disgusting

Went here when we were apartment shopping. We didn't know anything about these apartments. We saw…read morethey were "newer" so we thought we would check them out. Went to the office and apparently knocked on the wrong door and the manager storms out of the office and rudely said "the door is unlocked" We asked about availability and she briskly snapped back and said we have a 6 month wait list!!! Okay. Thank god! The manager was so rude, odd people on the sidewalk smoking, Kids yelling and screaming. No wonder why that lady hates her job! Not somewhere we wanted to live anyways after we saw the unkept grounds and questionable people wandering around the complex. The company that owns these apartments needs to hire a new manager. Maybe someone who is welcoming and interested in answering questions for prospective tenants!

We got absorbed into Corvallis Property Management probably 2 years into our stay at the townhomes…read morewe lived in for school. At first we were unsure how it would go, but fortunately they have been the best property management company we have dealt with to date. Stephanie, the "landlord" is super accommodating and very helpful. While we were there the fridge went out. Within two days not only were we provided with a brand new fridge, but Stephanie brought coolers over for us to store our food in until the fridge was installed! We also were the recipients of a new dishwasher when our old one went kaput. Stephanie and Corvallis Property Management take amazing care of their tenants. Wish we could have lived there longer. Thank you!

Best property mgmt I've ever experienced. Flexible and trustworthy. Stephanie even delivered…read moreholiday gifts and filled in for landscaping crew when they couldn't make it out right away. Unprecedented tenant responsiveness; 9 times out of 10 Stephanie texts back within the hour. The best!

To give you an idea, it took them 3-4 months before I was able to sign the lease. All that time I…read morewas staying in the house. When the time came to sign the lease, it wasn't even official! There were names of people who no longer live in the house. So I'm not even sure if the lease I signed was official. I had to write my name on the rental agreement. I never got a copy of that agreement. During the duration of my stay not once was there a house inspection. At one point a rat infestation happened. My roommate brought it up to them. They basically shrugged off.. saying something like "well you know, it's the time of the year they (the rats) come out" What the actual fk?! So no, don't bother with this PM. They're called Advantage Property Management because they gonna take advantage of YOU!

My husband and I had a horrible experience with this agency. They tried to rent us an apartment…read morethat was filthy (I will spare you the disgusting details), had mold and a bug infestation. When we tried to resolve these problems they became defensive and rude. We will be seeking legal action. There are more photos of the filth but I am not going to post them as they are too disgusting. Never have we had such poor treatment.

I highly recommend Oregon Empire Real Estate & Property Management I have rental units that are…read moreprofessionally managed through Oregon Empire here in beautiful Veneta Oregon and couldn't ask for a more professional organization. Stacy and her team has been a pleasure to work with and really does a fantastic job of managing my rentals plus they are always available for the client and never too busy to respond I truly couldn't ask for a better organization if you have any Real Estate needs please contact Oregon Empire in Veneta Oregon. One last note Stacy and her team are highly committed to the area and frequently host fund raisers for various civic events.

From the owner: The brightest minds of the real estate world and solution-driven attitude distinguish us in the…read morecompetitiveness on the market. Customer-centered services we offer are unparalleled and pair with astonishing performances. Led by knowledgeable and experienced agents, our team serves you with accuracy and refinement, providing the most suitable resolutions. We make sure our clients are satisfied from the beginning of house-hunting to the rest of their lives, living in the places we helped them find.

I am extremely disappointed with how our application for Jefferson Terrace Apartments was handled…read more My boyfriend and I were informed that we had been approved, paid our security deposit, and both signed the lease through AppFolio. We were given access to the resident portal and proceeded under the understanding that everything was finalized. Because we are trying to move back home to Oregon from Texas, we also obtained renters insurance, scheduled utilities to begin on our move-in date, and made other arrangements based on that approval. Nearly a week later, we unexpectedly received a text stating that our approval was being reversed and that our deposit would be refunded. We were later informed that the lease had not been countersigned by management and therefore was not considered active. What was especially frustrating was the communication. When I reached out to the property manager, I was told they did not know the reason for the denial and could only direct me to the applications department. Despite emailing and calling the applications department, I have struggled to obtain a timely written explanation for why our approval was reversed after we had already signed the lease and paid our deposit. I understand that apartment communities have screening procedures, but those should be completed before applicants are told they are approved, asked to sign a lease, and encouraged to move forward with making significant commitments. Having an approval reversed after taking those steps while preparing for an interstate move created an incredible amount of stress and uncertainty. I hope management reviews its communication and approval process so future applicants don't experience the same situation.

Overall I am the most unsatisfied with this property management. They moved us into a house that…read moreneeds a ton of work inside and outside, yard & all -- they have the audacity to say these things can't be fixed or that we are responsible for them. We've reached out about broken and leaking windows multiple times and they haven't been addressed. The things that have been addressed were fixed in the cheapest way possible and already needs to be repaired again. But I'm tired of wasting my breath. I've waisted so much money living here and it's the slum. I wouldn't recommend this property management at all. Run far away in the other direction. Seriously. Wish us luck trying to convince them that the damage to the property was already here when we moved in, and not try to pin this on us too.

I would give less than one star if I could. My daughter rented a house from them and do to…read morefinancial strain was unable to keep up payment. I paid her rent but they would not let her stay and they faked invoices so they could keep the majority of her security deposit. Even though the place was immaculate when she left. Renter beware take multiple pictures when you move in and note any damage or other stuff when you do a walk through with Heritage. The people at the rental place are lying evil dogs. I am at this process trying to bring them and their sub contractors to court. their sub contractors do not sign their work orders not do they put down exactly what they did. One contractor charged 320 dollars to fix a 4inch by 6 inch hole in wall. He didn't down anything he used or how he did it. I was able to get out of him that they wanted him to paint the inside of the house which they charged to my daughter. One contractor said they did deep cleaning even though I have pictures show the condition the house was in when she moved out, she left it immaculate toughly cleaned. It was cleaner than when she moved in, there was substantial cigarette smell and dirty walls when she moved in. Carpets stunk of cigarette smoke and were filthy, the management people left her some boxes of arm and hammer to try to get rid of the smell. They even told me they did. Another company that did blinds had two separate invoices and a work order. The first order was for 114 dollars which my daughter received and they would not tell me what the work order was about, and the second invoice that we did see was for more than 300 dollars. And no reason as to why. One contractor was supposed to do their carpet cleaning no listed chems nor what they did. I contacted another carpet cleaning company and they told me exactly what they did to clean carpets. Their subcontractor had no idea of what he was doing. My daughter steamed cleaned the carpets herself three different times before it was livable in the house. She even installed two new blinds, put shower curtain holders in the bathrooms because there were no holders when she moved in. She also replaced the racks in the oven with the correct ones that were not there to begin with. SO BE VERY WARY ABOUT RENTING FROM THEM THEY WILL CHEAT YOU OUT OF THEIR DEPOSIT. If you had dealings with them and felt that they cheated out of your deposit please contact me at r.shaputis@aol.com. I am trying to put together a class action lawsuit against them and their lying sub contractors. Their sub contractors are Sudz in the bucket, Western painting and construction, Commercial drapery & blinds, RG carpet cleaning.

How do I start, I have been dealing with Kathy and her fellow employees for some time now…read more Herritage NW has been the best rental company that I could have asked for, not only do the have great rentals every time I have rented a home it has been clean and better service from repairs that I have ever had. This is not just a rental company these are you friend people you can count on to be honest with you. I am a adult foster home for disabled persons and Kathy has been so amazing making sure our homes are at their best. Thank you all at Herritage NW Lebanon Oregon you deserve all the thanks that I can give. Thank you all and I look forward to a long rental history. Sincerely, Poohs