small information centre in, typically, the centre of town!…read more There are stairs, and also a disabled access ramp up to the building,but once inside it seems little more than a room with leaflets, and 2 windows where if you're lucky you'll find someone to help with any enquiries. To be fair tho, the town doesnt have a great deal to offer in the way of tourist attractions, so they'd have to be doing a sterling job to make it seem more exciting! There is a large free car park behind the information centre so parking is no difficulty and being in the centre of town gives you the opportunity to investigate the rest of town once you've got your 'information'.

helpful if your new to the area, very central to the town and close by to the shopsn library, not…read morevery well sign posted and not the biggest information centre. lots of leaflets for local events in the local area, also for slightly further, has access for disabled and also has stairs set in an older building than most of the rest of the town centre huge car park to the back so parking is not a problem, this is also free

I agree with manffa - very very friendly, welcoming owner. Handy for town centre, lovely bed linen…read moreand a fantastic breakfast too. If in Buxton again I will certainly stop here again.

Newly decorated and comfortable with lovely rooms and friendly proprietor, with lots of local…read moreknowledge and tips of where to go. Centrally located near to the town, Market Place and public transport stops. Beautiful, beautiful area.

Prompt friendly service you can rely on! Would highly recommend!read more

The menu is fairly standard pub grub and the portions are copious. I had the salmon which came just…read moreslightly undercooked in a lovely cream sauce within smashed potatoes and veg. The service is attentive and it's a nice spot for a meal.

I really, really liked this hotel. It's very conveniently located, has lots of parking, and a…read morefriendly staff. Mostly though I liked the room. We stayed in the UK for two weeks and visited about 10 hotels and this was the only one where we had a really good sized room. It was huge. We felt like royalty staying there. Beautiful. The only thing to be aware of is they lock the doors at night and if you lose your entry code and can't figure out how to make an international call on a US cellphone, you will have to wait for other guests who are out partying late to open the door for you. Don't ask how I know all of that. :-) Wonderful hotel. Definitely one of the best of our trip.

The best travel agents in town. These guys really know their stuff when it comes to holiday advice…read more& nothing is too much trouble.

Answered the phone promptly and confirmed he was waiting as promised in the agreed location. On…read moretime. Helpful driver. Recommended service especially if you need to be collected from Stoke on Trent station.

After being disappointed with our local travel agent ramping up a holiday price by £130 in the…read morespace of 10 minutes (they blamed the airline) I put a rant on Facebook, lucky for us we had a message recommending Kelly. So a quick phone call with our requirements and Kelly said leave it with me, I will get back to as soon as I can. Approx 40 mins later Kelly had came up trumps, same flight, same resort, including baggage and transfers (the other didn't include transfers) and, you've guessed it, a lot cheaper! Kelly dealt with this so professionally, followed it up with e-mails and a lovely touch was a "Thank you" card through the post the following week. I would not hesitate in recommending Kelly for your travel requirements.

I'd never stayed in Stoke before, it was the bride-to-be who had suggested it as a decent option…read morefor guests as it was not too far away from the wedding reception we were attending up the road at The Ashes. It's a sizeable hotel (with nearly 150 rooms) with all the ancillary facilities you'd expect: restaurant, gym, spa, conference rooms. A little dated on the exterior, but the interior was relatively modernised and it's a bit of a maze with the 'ground floor' facilities being located on multiple levels up and down staircases and lifts. Owned by the hotel chain Best Western, it's much more expensive than the average Premier Inn - a double room with breakfast included was £72, yet I didn't feel as though I was getting more quality. That being said, the parking was free and ample, staff were friendly, rooms were spotless, beds were comfortable and the breakfast options expansive and tasty. It was convenient for where we needed to be that evening but I'd prefer to stay somewhere equally as nice, but better value for money.

This facility has a very picturesque exterior, lobby, restauraunt, and bar. The rooms were budget…read morehotel quality and modestly furnished. You had to book the dinner in advance so no spontaneous decisions about that. Limited selections on the menu and the service was slow. The food was descent. I left my glasses on the table at dinner an the waitress ran them up to my room for me, which was a nice surprise. The front desk staff was also top notch and fetched me a European to UK power adapter as I had managed to forget mine. The gal even remembered my name when i returned it the next day. The bed was comfortable and I slept well. Breakfast was a buffet and somewhat average. Not good - not bad. Adequate for our needs. All in all, a good stay with adequate and clean facilities.