If I could give it a zero, I would. Bought a $2000 Frigidaire refrigerator just before Thanksgiving…read more(2025). First issue was small (January 2026): there was a crimp in the gasket around the freezer door so it wasn't sealing properly, causing icing on all of our items. We called Baldwins and they gave us a number to call for appliance repair - turns out they don't even service our area so we had to call back to Baldwins. They then gave us the number for Knights appliance repair - we called and had someone come out to replace it. Fine, done. Second issue (March/April 2026): The refrigerator will not hold temperature. It keeps beeping, alerting us that the temp is too high (54°). When we set the temp back down, it doesn't work - just goes right back up. Beeps all night, I was up every two hours trying to bring it back down to temp. My husband went to Baldwins, and AGAIN - they gave us a phone number to call and schedule a repair. My husband explained that we obviously got a defective one and we'd like it replaced with a new one. They did nothing and told us to call Frigidaire. So as of right now we are currently out a refrigerator AND ALL OF THE FOOD THAT WENT BAD INSIDE. I guess we were wrong for assuming shopping local would bring better customer service than a big box store. We will NEVER purchase anything from Baldwins again. They won't even contact a repair service for you, let alone honor any kind of warranty.

I went in asking about an appliance. The younger gentleman behind the computer started to help me…read more For some reason, the lady on the back wall had to put her two cents in when the conversation did not involve her. She didn't even turn around, just kept her back facing me. The older gentleman was just as rude. Why get involved in a conversation that has nothing to do with you? I left, not wanting to do business with this local "company".

So the antiques go on forever in this store. Service is good, friendly, and helpful. I didn't find…read moreanything I wanted yet it was fun to browse all over the place!

I love Butler's. The prices are reasonable and the people are helpful and friendly .I find…read moretreasure's there every time I go .

I love the dog food that only Aldi's carry. My dogs love it & it's the only kind they will eat…read moreplain. I love the prices throughout the store!

Beware. The new Aldi's (where some Office Depot or something used to be) is bad…read more Came into town to visit some in-laws, and stopped in It looks good outside, inside looks all right, until you see the produce. I really should've taken pictures. Rainer cherries had black spots. Asparagus had white mold. Mangoes were rotten. One of the loaves of sourdough bread had green mold. I really will go back in a week or two and take pictures. Hopefully it was just a brand new opening/bad product thing. This is not the way on Aldi is supposed to look. I hate to give a bad review. Because the store looks good.

When traveling, places like Griffin's Studio are EXACTLY what I'm looking for when it comes to…read moreshopping! A few colleagues and I had lunch at The Place (great restaurant next door) then wandered here. The moment I walked in, I knew I liked it. As a matter of fact, I would like this anywhere, but being a little gem in downtown Hopkinsville made it that much more special. You can find jewelry, greeting cards, children's items, home items, some locally made items, art, and a variety of other items in this sweet store. The owner is apparently an artist, and I heard they also do painting classes in the studio as well. (The back portion of the space looked like a studio; the front space was more of a boutique/store.) The employees were so friendly. I believe I was talking to the mother of Griffin, while Griffin herself was further in the back working. It seemed as though they would gift wrap gifts; though most of what I bought was for myself. Without a doubt, make this a stop when you're in Hopkinsville! The strip it is on has some other neat looking stores (including an ice cream/candy shop), so you could even just do some window shopping if so desired. P.S. My one hope/suggestion would be for more clarity on where/who some of the art/jewelry comes from. For example, I bought this awesome bracelet, and I'd love to know who made it.

Great addition to the Hopkinsville scenery. A mix of books, learning toys, local interest,…read moredecorative, and boutique items, as well as a full art gallery on display with local and area art for sale. The overall feel leans towards a more female touch, but it has an appeal for anyone young or old. Locals should visit to see things the average gift or boutique store just will not have. People visiting from out of town should visit to see one of the more unique businesses in town that does not fall on the usual radar of area places to visit. You might have seen similar places in neighboring areas with art communities but this one has a one of a kind Hopkinsville feel to it.

We stopped in here on the way to Henderson for a quick purchase and bathroom run. OhMyGosh! This is…read moreone of the cleanest WalMarts I have ever seen. The Front-End was spotless. The Customer Service area wasn't congested and the Bathroom was super clean as well. Kudos to Management for ensuring the store cleanliness is in order as that is a part of overall service. The staff I interacted with was all super nice and hap smiling faces. Even better, the shelves were all stocked. None of the ailed or racks were empty which is something I haven't seen in a WalMart in a very long time. This was a very pleasant experience and has raised the bar for store cleanliness.

They are always stocking bad products. They do have some good items, but the majority of their…read moreitems are cheap garbage.

This store needs new employees asap! was there yesterday and asked to look at a bag they had in the…read moreglass case...price was $24.95...told them i wanted it and went on to shop in the store, about 39 minutes later went to front to pay and they had marked the bag up to $74.95, said it priced wrong..what???!!! Did not purchase, spoke with the "lead", was very rude, would not tell me who to call that was above her, (although I figured not out) and as I was leaving her, along with 2 other employees were running me in the dirt where I could hear every word! Do better Goodwill! I will not be back, and definitely will never donate to this company ever again..:greed has gone to their head and their employees look like trash and act like trash as well! I had to leave a star review, the only reason they got one is because I had to!

It's a very nice Goodwill Not a lot of room tho .It's hard to get to some of the clothes .They are…read morefalling off the hangers I spend more time hanging items back up and no time for looking .

I love our new sectional! We have been looking for the perfect piece for awhile. Liz and Mandy were…read moreso great helping me make this dream piece a reality. I couldn't argue with the price. The delivery team was prompt and put it where we wanted it. I super appreciate everything! I will definitely be back for future purchases.

Bought Mattress 2 years ago it ripped at seams and they replaced it and we had to pay the…read moredifference of $82 got that mattress home and it ripped at the seams foam is showing from a 6 inch tear and now they won't replace it. will never buy anything from this company ever again. They just want your money. Won't be going back there ever again. Terrible service