Office personnel and clinical staff were professional, and friendly. Was very happy I chose this…read moreoffice being new to area. A new experience with a new doctors office can be stressful but everyone there made it a pleasing and painless experience!

Dr. Wells is a very compassionate, gentle dentist. He truly cares about his patients oral health. I…read morelike the fact that he has advanced his education to include in his practice orthodontics and implants. His assistants, hygienists, dental coordinator and front desk staff are extremely friendly and knowledgeable. I had a spa prophylaxis (cleaning) and it was wonderful. It was like taking a power nap. Everyone should try it. Suzanne is who I went to have my Oraspa cleaning. Several other hygienists in Dr. Wells practice have obtained their training and certificate in Oraspa also. I travel from out of State to see Dr. Wells. I wouldn't go anywhere else. I would highly recommend calling Dr Wells office in Mt Airy, NC 336-789-2929 and scheduling an appointment. You will never be dissatisfied. E Kuryla

I have been a patient in Mt Airy since they opened. The best experience my husband and I have ever…read morehad in a dental office. The front office is efficient, friendly and accommodating. The clinical staff is great. They are knowledgeable and professional. I recently had a temporary crown come out and they got me in and applied my permanent crown quickly (a week before scheduled). They also let me know cost up front. No guessing! Thank you. K. Bunker

Wonderful place except if you dont give them 5 stars they will call you out on it, in the office…read moreand demand u pull it down this is humiliating and scary. I do believe they are breaking patient confidentiality act since they are the only Dentist in my area that takes my insurance which is Wonderfull 99 time they were great every time they going to get five stars they shouldn't get jumped on about it and they shouldn't jump on the patient and demand that they pull it down while you're in the office it was humiliating and embarrassing with the lobby full of people knowing my private business, I feel broke heppa they are great wonderful people but what they did was wrong and embarrassed and I told him about this as well. They did make things right, but heppa was broken. I'm afraid to say anything or any kind of review if it's not up to the five star view that they think that they think that deserve and 90 the time they do, but please don't embarrass people like that again

They are very nice I love the dentist very nice going to fix my teeth thanks sooo nice got…read moreappointments

I had a very mixed experience at Aspen Dental in Mount Airy…read more First, I want to recognize the hygienist. They were the best hygienist I have ever had. They were kind, patient, thorough, and genuinely listened to my concerns. They made every visit much more comfortable, and I truly appreciated the care they provided. Unfortunately, my experience with the dentist was very different. After having fillings done, I continued to have sensitivity and a rough feeling on one of my back teeth for months. I repeatedly brought up my concerns and was told everything looked fine. I even paid to have one of the fillings repaired because I was still having problems. After seeing a different dentist, I found out the roughness was actually caused by a chip in the tooth next to the filling that occurred during the original procedure. I will now have to have both fillings redone to correct the problem. I wish my concerns had been taken seriously instead of being dismissed. I was also disappointed with the front desk experience. The receptionist was not welcoming or particularly kind, which added to an already frustrating situation. I am grateful for the hygienist because they were excellent, but because of the dental treatment and how my concerns were handled, I cannot recommend this office.

Absolutely the worst!!! I chose them for my family of 5. My husband and I each needed a tooth…read morepulled. We are both still in extreme pain one and two weeks later. Probably due to the two plus hours it took for each extraction. Pulling and rocking for 2 hours!!! Both of us. And the best is that during mine when I just about flew out of the chair after they failed to adequately numb me, Dr Gravitte was called in to finish. When calling the practice to voice complaints I was told I could only see the dentist who hurt us. We are still in pain and traumatized. Shame on them

Wow! Where do I start?! Dr. Gravitte and Associates is an absolutely gorgeous office. It is so…read moretastefully decorated and makes you feel at home from the moment you walk in. Everything is so clean and in such great condition, you know they really take pride in the office. From the moment you call in and talk to one of the wonderful ladies on the phone (Taylor, or Brandi) you feel welcome. They make the scheduling process a piece of cake! When you walk in, you'll most likely receive a warm greeting from Darla! Everyone loves Darla! She's the sweetest! They have beverages you can grab before or after Taylor comes to take you on a tour of the office! My favorite part of the tour is being able to see all the dental suites and their different names! If you're lucky, you'll get to spend some time in Maui! ;) They even give you a new patient gift! How nice is that?! I LOVE my koozie, cup, chapstick, and all my goodies! I use them all the time! They really value customer service here and making sure you're comfortable. Have you see their comfort menu?! This office truly changes the way you will think about going to the dentist. The chairs are massage chairs with heat! You can watch movies with their super cool movie goggles, snuggle up with a blanket and pillow, get some aroma therapy eye pillows, noise canceling headphones, and relax while you know you're getting top notch dentistry! The hygienists(Bethany, Kristy, and Whittley) are amazing at educating you about your oral health and how it directly relates to the rest of your body! They are so knowledgeable, gentle, and compassionate. They do SO much more than just clean your teeth! Dr. Gravitte (and his associates) are some of the most genuine, caring, kind, and talented doctors in the world! He also has a doctor for root canals and oral surgery come to the office so you don't have to go to other places! So convenient! I am blown away at their level of care. All of the assistants truly care about you and are so great at calming fears and anxiety. I feel confident referring my friends and family to this office and I honestly can't wait to go back! If you live in Mt. Airy or anywhere near by, and haven't been to this office, you're truly missing out! They have patient appreciation events(with prizes!) and are constantly involved and giving back to the community. This is a business that makes you feel good about supporting. BONUS!: During the summer they have a valet who will WASH your car while you're there! What?!? AMAZING! No one else will do that! Guaranteed! Dr. Gravitte is the most GENEROUS and KIND hearted business owner in Mt. Airy-guaranteed. The amount of time and money he has donated to the community in a variety of ways is incredible. He has put his life into this big beautiful building to create the best experience possible for every patient. Ex: free car detailing at visits! Yearly dentistry from the heart events, education at the local schools, and that just names a few. They all put patients first and care so much about patient care that they do not allow insurance companies to dictate the treatment you receive! I think this tells you everything you REALLY need to know about Dr. Gravitte and the entire team here. They are the best of the best and this is from someone with prior dental experience(for 5 years) with a careers that allows me to travel to dental offices around the world. Dr. Gravitte's office is the BEST I have been to. See for yourself!

Last time I was here was for a root canal. He numbed me up, left me in the room for over an hour…read morewith a dental dam in place, came back in the room and started drilling, guess what, the numbing had worn off while I was waiting! Never again!

I reached out to the business online using their scheduling tool days ago, but as of today, I still…read morehave not received an email or even a phone call. Not a good impression, hence the one star. If a business cannot respond to their online requests or both with even an acknowledgment, then that's a sign you're not that important to them. If they treat you like that in the beginning, how will they treat you if you do business with them? I will seek another provider in the area.

From the owner: Welcome to Mount Airy Family Dentistry in Mount Airy, NC, where we make every visit feel like…read morecoming home. Our mission is to provide top-quality dental care across all ages in a comforting atmosphere. We are dedicated to fostering lifelong relationships with our patients, ensuring that every family member receives tailored, pressure-free care. Our team is passionate about dental health and committed to going the extra mile, crafting individual treatment plans that truly fit your needs. Join us and feel the difference of a practice that values compassion and community, one smile at a time.