OMG I'm almost afraid to post a good review on here in fear…read morethey might get booked up and I miss out when PRECIOUS needs a sleep over.... but I'm too good for that. This is an EXCELLENT boarding kennels, brand new, clean and the little guys ADORE Lisa and Kevin sad face when I collected my little one and she wasn't bothered to see me!!!! Very user friendly online booking, very responsive. Top spot!!!!

We took our boys here until they cut the end off one of their toe nails and never said a thing. It…read morewould have definitely have hurt him and there's no way they wouldn't have known, as he knocked it that night and it bled and bled. My husband was horrified. Ok, I know dark toe nails make it difficult to see where the quick is, but if you cut the quick, at least be up front and tell the owners. Our poor boy was extremely traumatised after that visit and we never went back!

Our experience was characterized by poor communication, utter disinterest in answering questions…read moreand generally far more stressful than it needed to be. We consistently needed to ask questions (via email) multiple times before we got an answer, we had to follow everything up ourselves because we never received information when we were told we would. We were sent invoices (for way more than quoted) on the due date and whenever we had any questions we tried to address in a timely manner, Dogtainers were impossible to reach via phone. Although even when we could reach them it was difficult to get simple answers to simple questions. Most consequentially, when things went awry with our dogs travel from New Zealand, Dogtainers made no effort at all to find a solution - in fact another pet relocation agency had to step in to rectify the situation and get our entire family reunited

From the owner: The feeling of being reunited with your pet is one of the most exciting and most exhilarating that…read moreyou could ever imagine feeling. Why? Pets are part of the family and our family unit is not complete until our pets, whether they woof, meow, chirp, slither or even swim are back together with us. The good news for anyone who has the need to relocate a pet whether that be within New Zealand or anywhere around the world is that Dogtainers can offer you a tailored solution for your pet's travel. With experience spanning over 40 years Dogtainers is able to provide specialised service to ensure your pet is transported safely and comfortably.

Eva has looked after many dogs prior to opening this business and her care has always been fabulous!read more

Great place, well worth the travel. Used to go locally (South) to indoors only but thought we'd…read moregive it a go for our Bichon & Malt, with all the raving at the local dog parks about it. Some, who take their dogs there every weekend!, and it's quite a drive from down South. We looked at a few other places too, but none had the set up that K9 Heaven does, it's very modern for a country type kennel, it's not really a kennel, we liked the people there and the atmosphere, most of the dogs didn't even look up at us they were that relaxed. We were very impressed with the set up. The staff are lovely & approachable, and there are a number of staff which was very impressive for a kennel. There is no hiding of anything like we'd had experienced in the past, and with a simple appointment we were able to go in, and see the small dog area, and have a good induction of what they get up too. Things that stuck out for us, was workers everywhere, a separate small dog area, not caging of dogs, and a good fun system of events that the dogs big and small all seemed to be very happy with. This place doesn't charge huge amounts for the small things, and every dog is treated as equal, they all get runs out on the dog farm, health checks and everything else. The dogs have an air conditioned house! The owners are lovely, younger than your usual kennel owners, and very welcoming. They are also there 24/7 with the dogs. Some places we've been too in the past are very money orientated, we didn't get that feeling with K9 Heaven. This is not your typical kennel, this place oozed a professional element that as business owners ourselves we were extremely taken aback with for what kennels are, and have been in the past. Well worth the price, we were, after all paying double K9 Heaven's nightly rate, just for a half hour walk from a walking service which we found astounding. Highly recommend, we know our doggies are looking forward to their 2015 January stay!, and just had a great week there recently!!! And our doggies came home smelling like roses!!

Great place, awesome owners and fab staff! Rural bliss for our canine companions. If your dog loves…read morebeing a dog, running around the countryside, swimming in a pond, chasing mates, sniffing nature or just sunbathing and hanging put, this is the place for them. And they come home happy, all clean and smelling nice!

When we brought our Labrador to see "Lady" Catherine for an initial consultation, we instantly knew…read moreshe had an inside connection to the world of dogs. Our lab loved her! Catherine has built a niche business walking busy pet owners dogs for them and providing a doggie daycare in Parnell. She runs her Auckland business from Monday to Thursday and can also take your dogs overnight during this time. If you are going away on holiday then you can take advantage of her pet hotel service. Catherine hosts dogs in town and then on her farm south of Auckland over the weekend, where they live on her home farmlet. What an ideal scenario for my Labrador and any other dog that she deems behaved enough to join her. You see it was labrador dog that had to pass the test of being good enough to join the Pampered Pooch club. Phew, luckily she made it!