This isn't Pups and Puts anymore. But the owner, Jennife didn't do a good job with mine in…read morebrushing. And it was chaotic. Now it's Vanity Furr owned by Megan. Went once. She had about 5 dogs in cages and she was the only groomer. I was leary with one person grooming all these dogs. But I still had her groom my dog and she did a great job especially on the brushing She said her sister helps out some. Idk if she has any other workers or not. I gave a 4 because she did good job but if she's the main groomer with that much business then that's too overwhelming for her and and her clients pets. Again she did a good job. I was pleased. I'll go again.

This was one of the most unprofessional dog groomers I've ever been. With 6-7 dogs running around…read moreconstantly how can you get anything done? My dog was there for 4 HOURS when they told me 20 minutes. The cut is terrible. My dog is traumatized. Never going back.

Honestly I really hope you can get in here and see what a great staff and manager can do for a very…read morebasic pet supply store. The way Megan and her team take care of each guest is how customer service should be taught. Every time I walk in I can guarantee that I'll be welcomed even if the cashier is busy someone will say hi and thank me for coming in. The team together has all the knowledge of most any product and if they don't another teammate will! There is no better place I'd like to spend my money than with this team specifically.

I can usually get what I am looking for and it is in stock. If it is out of stock they order it asapread more

They shaved my dog, then lied and said they showed us a picture of what the cut would look like and…read morethat's what we agreed too, total lie... they shaved a golden retriever..... nobody shaves dogs with double coats, left a poor review on Facebook, owner called us a liar and blocked us which I have now seen is their typical response.... Do not use this place!

The worst pet groomer in this area. Shaved my dog. She has razor burns! Carson should not be a…read moregroomer and the fact that the owner didn't even reach out speaks volumes! Never EVER take your pet here!!!! Lazy to just shave a dog the way they did.

I can get things here that aren't anywhere else. Although I don't go unless I absolutely have to…read morebecause it stinks like poo now. Tremendously smelly place.

Locally owned. Great place to shop Great owners very…read morehelpful too many characters To post

I have to say we love our IF. Everyone we have dealt with has been helpful and kind. We love our…read moretrainer, Shelly. She is fun to work with and KNOWS dogs. That means the world to us. We will ask for Shelly from now on! Actually, she is coming today! Bouncing off what the man said about the yearly fee, we did not know that either. Now, we know and can put it into our budget. ‍ We priced a regular fence at 15,000. That was NOT in our budget but IF was. We are grateful for IF it was a good choice for our family!

I just called and spoke to a man on the phone about a bill I received. He was extremely rude. I…read morecalled to ask how often we would owe this bill because when the $4000 fence was installed we were not told that we would be getting a $300 a year bill for the life of our two dogs. We are currently considering a third dog. I told him that I sent shorts to my dad in Michigan and it was $12 and this shipping was $50. Instead of him just explaining to me that this was shipping for the year he responded with "did you ship the shorts 8 times??" RUDE! Again we are going to pay this bill but I did suggest to him that before a customer installs a fence they should tell them that they will be getting basically a bill every year for $150 per dog for the life of the family's dog. I expected just a friendly explanation of the bill and a suggestion from myself to them as a business, I stead I got sarcasm and short rude answers!! The whole conversation is really sad because up until today I was telling everyone I knew about this company and how accommodating they were to my family.

Use to think this was a good place to go. Not to sure now. Been there 18 years and things have…read morechanged. I think its time for me to go somewhere else. The staff just isnt what it use to be.

Dr. Canfield has always been professional and loving. My dog Bandit was diagnosed with idiopathic…read moreepilepsy at 6 months old. Although it was difficult Dr. Canfield worked with me for 13 years to give Bandit a long happy life. He had more good days than he had bad thanks to Dr. Canfields exceptional care and service. Bandit was given a life expectancy of 8 years but lived to be almost 14. He was married to Mitzi Lane and they had a son Bentley. Bandit was a gentle and loving soul who provided joy wherever he went. He was an avid Va trail walker and lived a long full happy life that only Dr. Canfield with her expertise and professionalism could have provided. Thank you Dr. Canfield for 13 wonderful years.