I'm no book snob, but I enjoy reading. I typically gravitate toward sci-fi, fantasy, and comics, but this Barnes & Noble is typically well stocked and easy to navigate. There is also a coffee bar here that I haven't used. I'll usually hang out upstairs with a book and read for a while as my wife browses all around. We have visited once when they had live music from a local high school jazz band. It was pretty neat. Usually, it is a nice quiet place to relax and hang out. One of my favorite places in Zona Rosa! read more

We stopped into this location since we were in the area. The store is large and the customer service was fine. The prices were typical for new books and magazines. My husband purchased some magazines and I looked around in all the areas. The toddler books were reasonable for new books. They have a good selection of a variety of genres. I did look in their children's toy and game area, but I think their prices are exceptionally high even with clearance items. read more

Barnes & Noble - Back of the children's book section - Toy Stores Near Me - Kansas City, Missouri

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s/o employee named hunter! The escalator was down so i had to take elevator back to first floor. i never use elevators because i am super scared of them. hunter offered to go with and was very nice. elevator worked well. thank you hunter for your service read more

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. I needed to exchange a $11 item that was defective and the store manager Angelica said she will not do it because the item is opened and used but how can I know the item is defective without opening it and using it first? Great logic and customer service? Angelica refused to share corporates number when was asked to. But that's not all... Caught her short moments later racial profiling, following a family with 2 kids around the store to make sure they are not stealing as they were on their way out of the store... It gets better! The family actually even noticed and even asked Angelica if she thought they are stealing and her response was "I don't know" I'm not sure how Angelica is currently the store manager at B&N Zona Rosa location in North Kansas City. read more

We can always find the newest and latest greatest books at Barnes & Noble. It is a quiet area to read or take a toddler to play with the train table in the children's department. We were very disappointed to find out that they did away with the educators discount. They replaced it with a reward system, so much to be sad about, educators need every break they can get don't really eat food there sometimes take a drink from the water fountain, but don't purchase anything from the Starbucks because it doesn't apply to my Stars. read more

Barnes & Noble - a woman standing in front of a building - Toy Stores Near Me - Kansas City, Missouri

A big bookstore with an escalator to the second floor of the store. Books, magazines, CDs, DVDs, chocolate and a full size Starbucks inside. This Starbucks has a larger selection than most stand alone Starbucks with quiches, pies, sandwiches and pastries. read more

Barnes & Noble - Display case at B&N Starbucks. - Toy Stores Near Me - Kansas City, Missouri

I love Barnes and noble. The smell of the cafe mixed with books is my favorite thing. Their kids section is always so magical. They have giant displays that make it come to life and the Harry Potter section is amazing. There still aren't places to sit and read which is unfortunate, but I understand. read more

I stopped in her the other day because I was craving a Starbucks and there was not a coffee shop anywhere in sight. Barnes and Noble for the win! My drink was delicious and I was surprised to see Cheesecake Factory cheesecake slices for sale in the pastry fridge. YUM! While my stomach was full and I could not enjoy the cheesecake, I enjoyed visiting with my friends over a delicious drink! read more

Barnes & Noble - Starbucks in the café. They also have Cheesecake Factory cheesecake. Yum! - Toy Stores Near Me - Kansas City, Missouri

Never have any issues coming into any Barnes & Noble. Always very friendly, helpful service, and fast check outs. This particular store has two levels with a large children's area on second floor. I also buy lots of anime and manga here for my oldest daughter. read more

It took five minutes for the waiter to finally get to us. They had no raspberry syrup nor did they have the pineapple syrup. They had no pastries. The Barnes & Noble's workers were super sweet though read more

Barnes & Noble - No pastries - Toy Stores Near Me - Kansas City, Missouri

Great selection but difficult to get help. Waited for assistance in the cafe and was never assisted. Purchased 2 books and requested a sack. I was told that they onLu give sacks to customers who purchase 3 or more books. I'll stick to purchasing my books through Amazon. read more

Nice and quiet place to read to the kids and same time have a good nice Coffee while reading a Book or working on your computer. read more

Barnes & Noble - Nice place to bring kids to read in silence and play . - Toy Stores Near Me - Kansas City, Missouri

So, let me start off by saying that they DON'T play classical music here anymore. It is so incredibly annoying to sit and read or study while rock and roll is blaring from the speakers. It's not bookstore music, it's not classy, and it's certainly not the Barnes and Noble that is used to be. Yes, it is a very clean store with a friendly staff, but the music is literally what sets the entire mood. I speak for more than just myself on this one. I do, however, love this location for its convenience, the café, and the huge selection of books that this store has to offer. There is never a shortage of good reads. I just wish that they would change the music station to something a little more tasteful. This is a learning center, not a bar. read more

Barnes & Noble - Great view of Zona from upstairs - Toy Stores Near Me - Kansas City, Missouri

Sometimes you just need a place to go for peace and quiet and Barnes and Noble is an awesome place to do that at. This location has a Starbucks coffee center as well as selling Cheesecake Factory cheesecakes. The seating area for the cafe is nice & quaint. There is always something good to try & a new soup everday. Love it!!! The books, movies, cds, & even games are plentiful. I come sit in the upstairs sitting area relax & read a book. Its the perfect get away. The staff is great & always able to help you find even the hardest items like the 1941 movie for my dad. read more

Barnes & Noble - The dvd that my dad just had to have! - Toy Stores Near Me - Kansas City, Missouri

Whether it's books, vinyl, or kpop albums, I always find something that I love when I go in, it's well organized and clean. The employees are super helpful and kind. Matt, especially is someone I always enjoy seeing, he remembers things I've bought in the past and it's fun to talk all things Beatles with him! read more

Last week I came here to buy two paperback books but what I wanted was only available in hardcovers (not an option for me), however, the employees were super friendly and we agreed I could get the digital downloads online instead. I went into the Starbucks for flatbread buffalo cauliflower (pizza) and coffee. Food was great and at a great prices. Overall a pleasant experience. read more

Barnes & Noble - Yummy food and coffee - Toy Stores Near Me - Kansas City, Missouri

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Smack dab in the middle of the very busy development that is Zona Rosa. Two floors of booky-goodness plus a Cafe downstairs. Great way to burn away a Saturday. read more

I love this B and N! Great staff, two stories of every title you can imagine. Starbucks, music and DVDs. This spot has it all! read more

Let's start at the beginning, we looked online and they said they closed at 9 o'clock, it was 7:43. We walked in and half our party visited the restrooms, and me being the opposite half went to the Starbucks. We didn't see anybody there and had to ask the manager of Barnes and Noble if they were even open. She said she'll call them. They were in the back on there phones. We ordered and our barista was snappy and extremely rude. Acted as though we were a complete inconvenience to her night. Seven out of the nine of us got our drinks because they announced over the intercom at the Barnes and Noble that it was 8:00 and they were now closed. Our sweet seven year old and grandmother did not get there hot cocoas because our barista said snappily and rude that they were now closed and could no longer service us, even though it was her lack of speed, rude, snide, remarks that caused everything to take twice as long as it should have. Absolutely out of line. This place has completely lost it's touched and I would not recommend to anyone else. :( read more

This is a decent Barnes & Noble location. The place is clean, it's large, it has a Starbucks, and there are plenty of places to sit and read. When I'm in a pinch and need to quickly find a birfday present for somebody Barnes & Noble is my go-to place. Customer service here can be spotty. One day the barista at the Starbucks can be so sweet and will talk to my kids and the lady at the cash register can be very personable. Other days, the employees will barely answer my questions and never crack a smile. read more

Love this Barnes and noble! Clean, and very organized the staff is great, and Starbucks staff is awesome. Love this place!!!

I came here because I wanted cheesecake from the cafe. I ordered the white chocolate raspberry cheesecake. I did not like it. Now I know I don't like that flavor. Way to go Barnes and Noble Starbucks. Also every book I bought at this location had all their pages in them, none of them were missing any. Job done. read more

I think I like this B&N just because it's my regular store. It has a Starbucks, which is nice. They do seem to have a great selection of everything from books, magazines, kids stuff, tchotchkes, CDs, DVDs and somewhere buried in there, they throw in a few clerks to help you navigate your way through literature land. You can walk to lots of little shops and restaurants from B&N, so we like to dine, read and maybe shop. If you've never been to Zona Rosa (the shopping center in which this B&N is located), it's worth a few hours for a meal and a stroll! read more

Love this place. The bookstore itself is large in capacity and the service is great. If you can't find what you're looking for then the customer service desk will be able to help you locate it in the store or make a recommendation to order it for you. I frequent the Starbucks cafe to study. There are several outlet ports for those who like to bring a computer and Barnes and Noble also provides free WiFi. The snack selections at the cafe is great and the service is quick. I highly recommend you visit this place if you have the time or are in the area. read more

Just needed a place to study for Missouri Life Insurance License. A chai tea latte from the onsite StarBucks is a bonus. Background music and window seating is very nice. I'm able to concentrate. read more

I love all bookstores and this one is no exception. This Barnes & Noble has two floors. It has a Starbucks cafe and a media section. It's clean and the employees are helpful. Though it definitely has scaled back it's selection of books, which is less of a statement about the store and more about our society. read more

Watch out for the sale item SCAM. When I tried to purchase items from the clearance table at 30-50% off they ring up as full price. If you're not paying attention they will play this gotcha game. This was the second time at a different location. So this may be a corporate policy. read more

This is a two story location with a cafe on the ground floor. The layout could be better, the checkout line is poorly organized with displays blocking the ability to form a single queue. The second floor only covers the outside of the floor, the entire center is one big balcony but it's easy to navigate with a common hallway around the entire floor. read more

Visited Barnes & Noble for the first time last week and I was greeted as soon as I entered the building and when I needed help looking for the study guide I needed they showed me where I could find it and any other books that I may have needed. Employees were very friendly and helpful. Will definitely be returning soon! read more

Being a teacher, I love their selection of children's books. They can sometimes be expensive but if you're a teacher then you can get and educators discount that takes 20% off each book, even books on sale. They also have an educational section that offers workbooks and games. read more

I was short on time but was convinced to open an account to "save money on my transaction." I usually use my teacher discount but today I was buying items for Father's Day. The gal took forever and kept messing up and having to redo everything. I understand, everyone has a bad day. But the line was getting longer. Then, when it's all said and done, I get my receipt and there is no discount? I inquire and she says "I don't know. At least you'll get it the next time you use your card." Well I already get a discount for 90% of the stuff I buy. I hate having credit cards, just not my thing. I literally did it for the discount that she actually talked me into. SO I called the manager just to see if she could some how get the discount. Guess what?? She is very nice and does some investigating and calls me back. She states she has uncovered some issues that were unknown to the company before so she is thankful I have alerted her to the problems. She would like to send me a gift card and when I get back from vacation (one of the reasons I was so short on time) I can bring back my receipt and they will return the items and rerun them and apply the discount. Fast forward.... I do that, go back, no one knows what I am talking about and to date, no gift card has arrived. I thought she had been super nice and I really was only asking for what I signed up for. But I was really let down. Super disappointed. Bub books and thriftbooks.com my new besties! read more