Donna Waugh 4 reviews…read more I see Dr. Ardoin at OrthoArkansas for an injured foot. I have been extremely confident in the care he provides. He quickly and completely resolved some of the issues. He's greatly helped the problem that will be having surgery for a total repair. I like him. I trust him. I feel like we're a team for my care and we have a plan for my surgery. I was referred by another specialist who highly respects Dr. Ardoin. I knew he had to be good. But, it always speaks volumes when I discuss Dr. Ardoin's plan of care with my family full of doctors and post-doc medical researchers. EVERY ONE OF THEM says, "That's a very smart guy. I'd let him operate on my foot with no hesitation!" Enough said. He's great

I made an appointment with OrthoArkansas on Tuesday for an MRI Wednesday morning at 7:00 a.m. When…read moreI scheduled it, I specifically asked for the address because I needed to know where I was going. I was told, "Don't worry about it, you'll get a text." Well, I never got that text. The only message I received was about my follow-up appointment. By the time I realized Tuesday evening that I still had no idea where my 7 a.m. MRI was, it was after 5 p.m. I called, but everything was closed and Ortho Urgent Care wasn't answering their phone. I had already left work and driven home, but ended up getting back in my car and driving to an Ortho Urgent Care location just so someone could tell me where I was supposed to go the next morning. Maybe if someone had answered the phone, I wouldn't have had to spend my evening driving around town trying to find out where my own appointment was. When I got there, the woman I spoke with acted like it was a huge inconvenience for me to ask for the information about my own appointment. I wasn't asking for anything complicated--I literally just needed to know where I was supposed to show up at 7 a.m. because the information I was told would be sent to me never was. I finally get home, set my alarm for 6:15 a.m., and go to bed. When I woke up at 6:15 a.m., I discovered they had sent me a text at 5:30 a.m. saying I needed to arrive 30 minutes before my 7 a.m. appointment. Apparently I was supposed to receive this rather important information while I was asleep. So now I'm rushing. I get to the address, realize it doesn't look like the location I had seen online, call, and discover GPS has taken me to the wrong place. I finally make it to the correct location, already stressed from this entire scavenger hunt, only to be greeted with more attitude at the front desk. I was handed paperwork on a clipboard. My hands were already full with my wallet, keys, sunglasses, and phone. The receptionist told me to take the paper but give her back the clipboard and pen. I set the clipboard and pen on the desk, and she stood there with her hand raised, apparently expecting me to physically hand them to her. At that point, I couldn't help thinking: Wouldn't it have been easier to just take the clipboard, pen, and paper, remove the paper yourself, and hand it back to me? Or just let me hand you the clipboard when I was done? Minus the attitude. The MRI itself wasn't the problem. The communication and customer service leading up to it were unnecessarily frustrating. If you schedule someone for a 7 a.m. appointment, they should not have to drive around town the night before trying to figure out where they're supposed to go, be made to feel like an inconvenience for asking, and then receive important arrival instructions at 5:30 a.m. the morning of the appointment. A little clear communication--and a little kindness--would have made this an entirely different experience.

All of the staff is phenomenal here!!! Prior to getting physical therapy here, my right ankle was…read morealways in pain after a small injury 2 years ago. After the first treatment with Kim, I could walk with no pain. After a month of therapy twice a week, I'm now able to say I can walk normally again. My ankle is in the best shape it's been in!!! The orthotics were also a great choice!!! Please go seek them for physical therapy. Pinnacle Physical Therapy is wonderful!!!!

I have been to physical therapy several times for various reasons and was always totally…read moreunimpressed. Brian is NOT THAT GUY. He isn't just another cog in the wheel of some large facility connected to an orthopedic group or hospital that feeds them a never-ending string of clients so it's not like they have to try hard. They just follow protocol and complete the minimum mandatory amount of sessions that insurance will pay for. He's an independent owner-operator whose genuine desire is to help his clients gain the maximum benefit from his lifetime of knowledge and expertise. Brian is also tech savvy so this helps him to be uber-efficient. I can't recommend him highly enough. If you go any place else you are throwing your money away ...literally.

There are no words that could adequately express our gratitude for the treatment my husband has…read morereceived from QC Kinetix. He had gone through injections and ablation from other doctors that did absolutely nothing for the back and leg pain. He is now able to do things now that had become impossible. We even worked in our yard yesterday and decorated for fall!!! We are telling everyone about our good results at the Little Rock clinic!!! Bill and Sheila Noble

I had my knee done here 3 - years ago. It's still great so when my hip started to have a problem I…read morecame back for round 2. I have had 3 of the injections. So far, so good.

Saw Dr. Baxter recently. The staff were pleasant and helpful and my appointment was on time with…read moreminimal waiting. Dr. Baxter was personable and attentive. He listened to my report/description of my physical complaints and addressed my concerns. He even invited me into the care planning by giving me options regarding his provisional diagnosis and possible paths to take for work up and treatment.

Dr. Riley does NOT have a cuddly attitude for sure, every time I have seen him in the past has been…read morea semi-confrontational experience for sure. Both with men and women I have experienced both, he is like that Gordon Ramsey when he first visits a restaurant (without the yelling and the cussing) but with that "gatekeeper or bouncer" aggressiveness. However that being said he is very smart and he has helped my condition and my family members conditions to not return.

Dr. McCarthy is the past president of the Scoliosis Research Society, inventor of the Shilla…read moretechnique, and is a world-class orthopedic surgeon. You can't do better than Dr. Mac!

Wonderful doctors! Highly recommend any of the 4 available clinics. Visit Arkpodiatry.com for…read morethese locations.

Wonderful doctors and professional atmosphere. The friendly atmosphere makes for a positive…read moreexperience. I would highly recommend this clinic to anyone with foot and ankle issues!

The front desk staff were extremely rude. The doc was nice but really didn't help. I went in with…read morepain in the ball of my right foot, and the inserts I was given gave me plantar fasciitis in both feet. The boot didn't work at all. I was told there was nothing that could be done for me. I got a second opinion, had surgery in my forefoot and PRP injections for the plantar fasciitis that I suffered with for two years. I'm just now started to get better from that after PRP.

No one wants a condition so bad you need to see a specialist but if you should require one, Dr…read more Washburn is really awesome. He was recommended by my PCP. He is so nice, so direct and so comforting all at the same time. Very down to earth. I've had to see him twice and each time, I left with a wealth of information and understanding about my issues. The visits are very educational and that's what I need from a caregiver. The staff is really nice too. No issues there. No wait time issues but I only schedule early visits (as a general practice). I have had to pay upfront so there is that but that's not a huge deal bc each visit has been a few hundred dollars. I'd recommend him to anyone with foot issues.

Well here we are waiting way past the appointment time. I guess the patient's time isn't as…read moreimportant as theirs. They over schedule to the max which means you sit for HOURS WAITING to get called. Madness.

The entire staff is lazy & could care less if you are ever seen & in fact rush to every excuse they…read morecould think of to cause me to leave without being seen, after driving 2 1/2 hrs one way, finally get called back to see even more rudeness from the nurse practitioner Ms Belle, telling me to go see a Rheumatologist to the Xray tech not knowing how to check the MRI that was sent to them.. I never got to see Dr Seale, which was my intent instead of this gatekeeper looking for her own patients is a good guess, idk but I'll never return to this horrible facility where the front desk doesn't even acknowledge you & just keeps looking down the entire time & you have to ask where should you sit, none of them did their jobs & refused to even pick up the phone to make sure they had all of my ppwrk prior to my appt., truly pathetic

Dr. Newbern seems like he will be good, and like he's interested. But his nurse/assistant, really…read moredoesn't seem to care one bit about you. Her exact words "You can wait over a month for another appointment, and you can get a prescription at that time." I need hip replacement surgery. If you don't care that I'm working, and in severe pain, and cannot sleep, then maybe you are in the wrong business. My first visit, I saw a male nurse practitioner, who led me to believe he was the doctor. Second appointment I told them I wanted to see a real doctor. I saw Dr. Newbern, that was mid-April. I haven't been able to get another appointment, and my prescription ran out late May. I'm told I just have to wait until sometime in September. They obviously have no compassion.

I had major back surgery a little over a week ago. I was assured that my Doc, Dr. Seale would make…read moresure my pain would be taken care of. I am a mother of three and it's imperative I am functioning for my family. I was sent home with 5mg of pain meds that didn't help. When I called Back and told them that this pain med wasn't helping at all, I was told that they could prescribe no more not anything different. That told me to use ice packs!!! They split open my entire back and removed metal parts, rods and screws from my spine!