I had a sick cat for many years and I took my cat here for care for his last few years of life…read more They were exceptionally sweet and knowledgeable. Dr. Kenney is a very kind hearted human that genuinely cares about animals. She was always understanding and she thoroughly took the time to help my ailing cat. I have seen the other doctors and they are all very kind as well. The vet techs were always nice and Bret was always my go to guy for handling my cat. I even took my rooster that was sick and Dr.Kenney was great, she gave me medication for him and he was feeling better within 24 hours. I can't say enough nice things about this hospital, believe me I've seen close to ten different doctors in my cat's lifetime and Dr. Kenney was the best!

not recommended at all..friend went to put her poor weak dog down and female vet acted like my…read morefriend and i did something wrong..the female vet there acted like a machine as she had no compassion and was rude. do not go there ever.

This veterinary refused to sign my rabies certificate to be able to take for USDA endorsement…read more Per vet he find that very problematic , and he said if I really need it I could revaccinate her somewhere else Clearly this is a veterinarian that does not care about causing animals further side effects from excessive vaccinations . And not entirely compliant with rabies certificates in general just because usually the signature of the veterinarian should be included in the documentation

If a vet doesn't know how to relate to dogs, it's time to find a new vet. I've brought 3 dogs to…read moreTri State in the past 3 years. Different vet each time. The first vet, an older guy, was wonderful! He walked in, GREETED my docile dog, PET my docile dog, SPOKE KINDLYto my docile dog, got on the FLOOR with my docile dog. Today, the vet walked in, didn't GREET my docile dog, didn't PET my docile dog, didn't SPEAK to my dog. Not an ounce of attention. Vet is awful. My sweet dog then growled and snipped at the vet. The tech was equally as uncaring. I put a muzzle on my dog, they walked him to the back. Came back and said he was too aggressive to exam or take blood from. The tech stated that he was scared. Well, NO WONDER! They didn't want to spend even a few minutes to get my dog warmed up to them. Just throw the damn muzzle on him. These people don't care about your dog, they just want you in and out, like a herd of cattle. They wanted me to BUY meds and bring him back drugged at a later date. Rather than THEY take a few minutes to make my dog feel secure, they wanted ME to sedate my dog and bring back. That first vet had my dog loving him! I take my dog to my brewery, around dozens of people. He's NEVER been aggressive with anyone. These people can't relate to dogs and shouldn't be in the biz. $50 wasted on THEIR unprofessionalism. Never again. THIS IS THE HONEST TO GOD TRUTH. THEIR RESPONSE STATING ANYTHING DIFFERENT IS BS.

I can't recommend Murphy Animal Hospital highly enough. All three of my fur babies--cats Boo (19),…read moreSimba (13), and Heidi (11) my Dalmatian --go there. The staff treats us with the utmost respect, always going above and beyond. They understand that my husband doesn't always remember everything, so they make sure to call me and go over the details to ensure I understand. They're truly compassionate and thorough. Yes, they might be a bit more expensive than other vets, but for the level of service and peace of mind you get, it's absolutely worth it

my wife just got screwed here, Logan's run will do spay and neutering for around $250, these people…read morewant $500 and just charged her $300 just to give the dog shots and testing. way to steep and don't appreciate them not telling her how much it was going to be before they started.

Terrible....cat antibiotics never called in pharmacy as promised. Multiple unnecessary tests done…read morewithout permission and when doctor questioned she actually had a temper tantrum and slammed the door loudly....animal suffering now. NOT PROFESIONAL CARES ABOUT GETTING YOUR MONEY AS MUCH OF IT AS SHE CAN WITHOUT ASKING.

Never, ever again. took my dog Forever Friendly with an eye problem. They ask about the dog's bowel…read moremovements and we responded, "fine, no issues." The tech took the dog back to the exam room without us for the exam. Apparently the vet checked the dog's eye through the dog's rectum because they charged us for expressing the dog's backside. This vet did a lot of unnecessary things that we were charged for. This vet took the liberty of doing things to our dog without consulting with us.

Dr. Van Horn is a wonderful, caring man. His patient and surgical areas are pristine. I highly…read morerecommend Alpine Animal Hospital in Murphy NC!

My sweet dog came face to face with a copperhead yesterday and lost. Since we've only had him for…read moreabout 5 months, we had not taken him to the vet other than for rabies shots. In a panic, I tried to contact my old vet's office with no luck so I tried several others (including where he got his rabies vax). No one answered but Alpine, and they were willing to see him right away even though he wasn't an established patient. They treated him very quickly and were very kind to us and him. We thank you for taking care of our boy, Chester! We will be back for sure.

I recently had to visit Mountain Emergency Animal Center with my puppy, Mario…read more I could not have been happier with the care Mario received. I arrived in the middle of the night scared and worried, and from the moment I walked in, the entire team was compassionate, attentive, professional, and incredibly reassuring. The veterinarian was wonderful. He thoroughly evaluated Mario, quickly recognized what was happening, and took the time to clearly explain his HGE diagnosis and all of the treatment options. I never felt rushed, dismissed, or pressured. He listened to my concerns, answered my questions, and made sure I understood what to watch for once we got home. I wish I remembered everyone's names so I could recognize them individually, but every single person I interacted with that night deserves my thanks. What stood out most was the genuine care they showed Mario. I never felt like he was simply another emergency patient. I felt like everyone there truly cared about his comfort, his well-being, and getting him better. Mario is doing great now, and I am incredibly grateful to the veterinarian and the entire staff for taking such wonderful care of him during a very stressful and frightening night. I wouldn't hesitate to trust them with Mario again.

Today was one of the most disappointing veterinary experiences I've ever had -- and it happened at…read morea time when my 19‑year‑old, medically fragile cat needed compassion the most. We brought Boo to Mountain Emergency Animal Center because she has lost four pounds and is showing clear signs of a UTI or kidney issue. My husband took her in because I'm sick, and called me so I could ask Dr. Richardson questions directly. Instead of helping me understand Boo's condition, Dr. Richardson cut me off every single time I tried to speak. I was left with no clarity about what the $600 worth of tests would actually tell us or whether they would meaningfully change anything for a cat her age. And let me be clear: if Dr. Richardson had shown even the slightest compassion or willingness to explain Boo's situation, I would have paid $1,000 without hesitation. I just spent over $1,000 at our primary vet for tests on my other cat. Money was not the issue -- her callous lack of compassion was. At one point she even referred to Boo as "your baby," followed immediately by, "for $600 we can get your baby checked out." That felt transactional, not caring. The visit alone was $195, and because I declined the $600 in tests -- due entirely to the lack of communication -- Dr. Richardson refused to send Boo home with even a basic antibiotic, despite her symptoms and her age. For a nineteen‑year‑old cat who may not make it through the weekend, withholding supportive care felt cold and punitive, not medical. After my husband left the exam room, I called the clinic myself -- sick with food poisoning, shaking, and exhausted -- because I knew something was wrong. I called back livid, I said a couple of words I don't normally say (I apologized to Trish ) and I absolutely raised my voice, because no one was listening. Only after I made it clear that I would be leaving a review did anything change. Suddenly, Dr. Richardson went back into the room to apologize to my husband for cutting me off and admitted she "should have listened" -- something that should have been done from the start and prescribed an antibiotic That antibiotic and the additional charge added another $75, bringing the total to $260. And let's be honest: we were inching closer and closer to the $1,000 they would have gladly collected had they taken the time to communicate with me in the first place. For the record: I have a medical background. I know what an infection looks like, smells like, and acts like. The only difference between me and the vet is humans vs. animals -- but a UTI is a UTI, and a kidney infection is a kidney infection. Female anatomy isn't so different that the basics suddenly don't apply. The signs were obvious. The dismissal was unnecessary. And the lack of communication was dangerous. When I called Mountain Emergency Animal Center afterward, I spoke with Trisha, who did nothing but defend Dr. Richardson. Instead of listening, she repeated, "Dr. Richardson is very well‑liked," and insisted it was "just a miscommunication." There was no miscommunication. There was no compassion, no patience, and no willingness to answer a worried owner's questions about a geriatric animal in distress. What makes this even harder is that I've had excellent experiences here before. When my 120‑lb dog Armani had to go over the rainbow on February 23,2023, the doctor who handled it was honest, gentle, and humane. She explained everything clearly and never pushed unnecessary tests. That level of care is why we trusted this clinic. Today was the opposite of that standard. I'm sharing this so other pet owners -- especially those with elderly, fragile animals -- understand what they may encounter. At nineteen years old, Boo deserved compassion and clear communication. She received neither at Mountain Emergency Animal Center. And if I hadn't fought for her care while sick in bed, she would have walked out untreated. And because of that this review will stand.

I have had animals my entire life. Horses, dogs, sometimes cats, fish and birds. Having said that…read more. We purchased horse while living in the Atlanta area in N. Ga area and now we have retired here. I met Dr. Kinsey when I purchased my horses and he was the only vet in this area that would travel to where the horses were at and do a pre-purchase check up. I had an issue with a horse last year , hoof issue. He again responded quickly and provided me with medication and treatment needed daily twice a day. Now we have sold all our horses. We are full time residents in Young Harris now and we will use him for our 3 dogs, German Shepherd, A Chowski, Husky-Chow mix and our older Terrier . He's efficient, knowledgeable and just a all around great vet.

i had seen the Mountain Mobile Vet truck in my area, Blairsville, and weeks before the time came to…read moresay goodbye to my Buddy, i had called him to see if he would come out. i currently use Copper Basin Vet Clinic, but ever since Dr Mitchell sold the clinic and moved to south Georgia, their prices have tripled, and the service has gone down......i didn't want to traumatize Buddy by taking him to the clinic to say goodbye.....Dr Kinsey came out, not accepting new patients, but he told me, for this he would come to me, and while saying goodbye SUCKS, it was the best possible experience, under the circumstances, that i could've hoped for. i held Buddy in my arms until he was gone, Dr Kinsey didn't rush me, and if i'd have known then what i know now, i would've done this every time i've had to say goodbye (way too many times over the years). and the cost was very reasonable..... i only wish he was taking new patients....

The best dog groomers we've ever had for our sweet girl (in 2 states). Personable & professional,…read morealways conscientious with care. Our Gracie-girl goes nuts when she we turn toward Mountain Mutts,& we know she's in the best hands with the owners. Highly recommend.

Our shihtzu Butters got the best, most detailed haircut he's had in the 10+years we've had him. We…read morecan't get over how even and shaped his ears are! Our pup is a rescue and has a lot of issues so, being our first time at a new groomer since we moved here, I was concerned with how he'd behave, but the guys clearly have a ton of experience and did great with him!