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    Mountain Emergency Animal Center

    2.6 (5 reviews)

    Services - Mountain Emergency Animal Center

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    Mountain Emergency Animal Center Photos

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    VEG ER for Pets

    VEG ER for Pets

    4.4
    (48 reviews)

    I hope you never have to visit this place, but know if you do you and your pet will be treated with…read morethe upmost respect, kindness, and patience. We've had to visit twice. The first time our dog had a mass on his face. He was extremely wary and skittish coming here, even pooped on the floor from anxiety, but the staff was super calm and patient with him. They assessed him and gave us our options. When they removed the mass, they gave us detailed instructions on aftercare and encouraged us to call if we had any follow up questions. Unfortunately, the last time we went was when our dog passed. They assessed him and gave us the news, giving us ample time to grieve. Some of the staff even remembered him for the first visit. They gave us our options and sent us a card signed by the staff which we certainly didn't expect. I'm super thankful for VEG ER and the people who work there. You can tell they genuinely care about animals, and that care extends to humans too. Know you will be in good hands if you have to come here. Parking: There is a free parking lot. It's relatively small, but we never had an issue finding a spot when we came.

    My mixed-breed dog had a swollen leg with a circular incision that wouldn't stop bleeding. I…read morebrought her to VEG, and after a 6-hour wait, they told me the leg was cancerous, and the cancer had spread to her lungs. They offered to remove the leg or put her down immediately. I asked how long she had, and they said they didn't know, but a very short amount of time. I left in tears and mourned for three days (by mourning, I mean crying non-stop). On the third day, the swelling had gone down, so I made an appointment with the regular vet. They got a blood sample from her leg, and under 10 minutes later, told me the sample was cancer-free. Her leg simply had an infection of some kind. The leg healed. Our dog is fine. When I think about how close I came to putting our sweet pup down at the advice of the careless "vets" at VEG, it absolutely breaks my heart. Oh, and I paid over $2000 for that appointment. DO NOT BRING YOUR PET HERE.

    Veterinary Care and Specialty Group

    Veterinary Care and Specialty Group

    3.5
    (42 reviews)

    My 9 year old Staffy had had a heart murmur since birth. Never had an issue with it until…read morerecently. She has been having labored shallow breaths for a couple of days. She couldnt get comfortable lying down. Classic signs of congestive heart failure. My normal vet did not have any openings for a week. I found this place during a google search. They got her in right away. They provided me a number of option and reccommendations. I decided to pay for the expensive stuff EKG, Ultrasound etc. They found exactly what I thought and immediatly gave her a lasix treatment to reduce the fluid retention. within hours she was breathing 100% better. The test showed Enlarged Heart, Glitchy Mitral valve and Congestive heart failure. The meds prescribed have worked great so far. She is on the schedule to see there cardiac specialist on 8/10. Yes it wasn't cheap, but you get what you pay for. This place is open 24/7. Of course the overhead is high. They have all the specialist and equipment you could ask for. I did have to wait longer than initially told. However, they are an emergency clinic! They prioritise the most sick or injured. Which I appreciate. If my waiting two hours longer than expected allows someone else's babies to survive than so be it.

    I don't understand how such a terrible place could have four stars on Google. After visiting this…read morehospital, I saw many people had left negative reviews. Clearly, if you don't look carefully, those bad reviews are easily buried. The nurses were incredibly rude. I asked them to return my dog to me, but they kept lying, telling me to wait ten minutes, five minutes, then two minutes. It was ridiculous. They deceived me and made me wait in the room for over an hour, yet they still refused to return my dog. Finally, I told them that if they didn't give my dog back, I would call the police immediately. Only then did they return my dog to me. What's absurd is that when they handed my dog back, they cursed and said my dog would definitely die. The nurse thought I couldn't understand English and was shockingly brazen. I guess they were angry because they didn't make enough money off of me. When I told them I wouldn't pay their exorbitant fees, they immediately suggested euthanizing my dog. It was unbelievably cruel. In the end, I went to another hospital where my dog received excellent care.

    BluePearl Pet Hospital

    BluePearl Pet Hospital

    3.6
    (108 reviews)

    I cannot put into words the horror I went through after trusting BluePearl with my dog, Misty. She…read morehad ear hematoma surgery and not long after, she suffered a seizure. She collapsed on the hardwood floor, thrashing and snapping her head from side to side for what felt like an eternity -- nearly 5 minutes. I have never in my life seen Misty like this. She looked like she couldn't even breathe on her own. I truly thought I was about to watch my dog die right in front of me. What makes this even worse is that I was never warned this could happen. The staff rushed her discharge, handed her back to me without any real education or concern, and sent us home as if nothing serious could occur. There was no sympathy, no urgency, no sense of responsibility for my dog's safety. Misty weighs 52 pounds -- in the middle of this seizure I could barely even lift her. I had to drag her limp, thrashing body just to get her onto her bed so she would stop slamming her head on the hardwood floor. No owner should ever have to go through that alone. I even have video proof of this nightmare that I will attach with my review. As her owner, what was I supposed to do in that moment? I trusted these people to keep her safe, to care for her, and instead I was left completely unprepared and traumatized. The lack of compassion and communication at this hospital is inexcusable. I will never bring Misty back here again. Pet owners deserve a hospital that takes the time to properly monitor, educate, and support us through situations like this -- not one that treats our beloved pets like just another number.

    I was so impressed with this group of folks. The facility was clean with coffee and comfortable…read morechairs (ok... semi-comfortable:-)). The receptionist was super friendly and I cannot say enough about the tech staff and Dr. Harwell. She spent a lot of time with us, answering lots of questions, and you could tell she really cares about the animals in her charge. I wish she practiced as a general veterinarian as I would sign up first thing. We had almost no wait and were in and out in an acceptable amount of time.

    VCA Regional Institute for Veterinary Emergencies and Referrals

    VCA Regional Institute for Veterinary Emergencies and Referrals

    3.0
    (50 reviews)

    VCA Regional Institute for Veterinary Emergencies and Referrals | Chattanooga, TN | (423) 698-4612…read moreMy family sought emergency veterinary care at this facility for our dog, who was experiencing abdominal distress. What followed was a pattern of escalating financial misrepresentation and questionable billing practices that I feel compelled to document in detail. Upon admission, we were quoted approximately $800 for an overnight observation following bloodwork that staff indicated showed no alarming findings. That figure was subsequently revised to $1,800 with no substantive explanation for the increase. We were then informed that emergency surgery was necessary at an additional cost of $2,800. Post-surgical discharge, which we were assured would occur the following day, was repeatedly delayed under shifting justifications characterized as precautionary in nature. To date, total charges have reached $10,600, with an additional $4,000 being held contingent upon complications arising from what appears to be a post-operative wound issue around the surgical incision site -- a complication that, in my assessment and that of legal counsel I have since retained, constitutes a facility-acquired condition for which the provider bears responsibility, not the patient's owner. When I raised this position directly with staff, I was told that my questioning of their clinical and financial judgment was causing them distress. I found this response both unprofessional and dismissive of legitimate concerns. I also wish to note that the CareCredit limit communicated to us was initially represented as $1,800. Once charges exceeded $5,000, that ceiling conveniently expanded -- a sequence of events I find difficult to reconcile as coincidental. Every invoice issued by this facility has come in at no less than double the original quoted amount. A review of the BBB complaint history, Google reviews, and Yelp feedback reveals this pattern is not isolated to our experience. Families are placed in an impossible position: secure whatever funds are demanded or risk losing their animal. That dynamic, in my view, warrants serious scrutiny. In response to Ashley T: I already tried emailing several of your companies listed emails including the one you just posted before ever posting a review. I've gotten zero response.

    Had to wait so long that my dog got over his sickness !!! If there is ever an emergency again I…read morewill not be coming here

    Mountain Emergency Animal Center - vet - Updated August 2026

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