wow! Amazing!! The staff here is professional and nice. We heard about a yearly sale they have…read moreand got some amazing deals. Great quality too!

Absolutely outstanding! Nice facility, clean and well organized. Extremely friendly and…read moreknowledgeable staff. Definitely has that family owned ambience. I would certainly spend my money here over most of the other local options. A note for the owners, thank you so much for a wonderful experience!

Billings Family Eyewear have always taken great care of us. Especially when my husband loses his…read moreglasses and has to replace them. We've been with this office for over 35 years, we've seen many changes over the years , however, we still receive great care.

TERRIBLE CUSTOMER SERVICE! I picked up my glasses and when I got home noticed my left lens had a…read morepurple film. I had to give up my glasses for another 2 weeks. They should have caught this before I even came for the fitting. Had to go back and they offered nothing for my inconvenience. Meanwhile between my out of pocket and insurance it was almost $700. NO CUSTOMER SERVICE SKILLS at the management level!!!!

I have avoided an eye exam as I knew I needed glasses and really don't want them. However, after a…read moremuch needed eye exam after 5 years I have just received my glasses and WOW. I can see so much better. Every employee has been very professional and friendly.

The best customer service I have ever received at a vision/optical business!…read moreEveryone is friendly, knowledgeable and helpful! I'm so glad I found them!

Dr. Wilhelm is very professional and takes his time to care for his patients. The staff is…read moreaccommodating and professional as well. Our experience was A+ all around. I came in for myself and my 2 kids. One of my kids has a bad astigmatism & Doctor took the time to explain the importance of my son wearing his glasses & talked to my son about it as well. I've worked for an optometrist in the past & I can say Dr Wilhelm is the best optometrist and we had the best experience ever! Is rates are very affordable and he takes insurance as well! Highly recommended!!! Also conveniently located in Costco

Nothing like crawling through a great army nav y store. Yeah…read moreyou might not need a helmet or mescito net but you find the greatest things you didn't know you wanted. I found at a great price a diesel camp stove with large burners, ok to each their own. Did get some coveralls for the trunk of the car if I need to keep clean working or side of the car

Do not buy from. they sell disgaurded junk. Paid way too much for helmet pads and they were poorly…read moretaken care of, and they took parts from it. Incomplete. Then when i called him out he preceded to act as if a veterans sole purpose is to bow to his privilege.

Amazing service! Can always find jewelry for my upper ear piercings. Great anime products! Got a…read morereally cool solo leveling sweatshirt

Shop owner's a super cool dude! Was crazy to get to talk story and listen to him share. Every…read moreexperience there has been enjoyable and my partner and I will continue to visit! Not even just to shop but also to hang out!

I am from Wyoming and i need to express what a great experience I had having My boots repaired at…read moretheir shop. I took them in to have the heals repaired, they came out looking like a new pare of boots all shined polished and the craftsmanship that they have in their profession. They take pride in their work. Just a great place! I will be back Thanks

First off I'm sorry to have to leave this review, and fair warning, it is long. I don't write many…read moreof reviews and I really expected to leave a glowing A+ one after my initial experience in the store. I also should have spoken up while there and thoroughly looked over my boots before leaving, but I was hitching a ride with someone else and they have a lot of other stuff to do before we leave, so I rushed through my pickup. For that, I apologize to the business that I was not honest while I was in the store. I'm not the kind of cowardly yelp reviewer who smiles in your face, then writes a nasty review after they leave. I'd rather be a good customer who doesn't cause trouble. I also want to say that I have no issue with the store, its staff, or management which is why I wanted to leave 2 stars instead of 1. Everyone in the store is extremely knowledgable, friendly, helpful, and polite. The store is pristine, has an excellent boot stock, and competitive prices that far exceed any other store around in terms of quality, variety, and style. So if you're looking for a new pair of boots, make Al's your first and only destination. That being said, I'm gonna be honest here in the hopes that the repair side of Al's improves. This was my first time going to Al's because I live 5 hours outside of Billings, but I needed a cracked sole repaired before it got worse. I come down here often enough that it made sense to drop them off at Al's. Now, I have had shoes repaired at other "quick repair" shoe places, who usually produce ugly work on resoles. But that's about what I got here and I gotta say that I expected better workmanship from a name like Al's Bootery. I mean, they're a boot specialty store for crying out loud. These pictures were taken right after we left. As you can see, the edges look like they were finished with a wire brush. Unless you don't have masking tape and a bench grinder with a sanding wheel, there's no reason for that. There's polish or dye all over the white stitching (why not just use brown?) There's also a gap between the welt and the sole, glue residue, and the dye looks hastily applied. There was even more glue and wax (polish?) residue before I took the photos, but I peeled/wiped that off because I originally wasn't going to take pictures or leave a review, so that's my mistake. I wore them out of the store, and basically just wanted to hide as much of that stuff as I could once I noticed it. I'm not trying to be unreasonable, but if I handed work like this to someone, no matter how much I charged them, I'd be embarrassed. I make cowboy hats as a hobby, and am very familiar with leather working and how boots are made. So I can understanding how much sweat, time, and hard hand work goes into repairing a pair of boots, while still recognizing clean work. But if I knew the repair job would end up like this, I would have just spent an extra $100 and change and gotten a brand new pair, cuz in the end I didn't really end up saving any money. If the repair was for a pair of work boots, I probably wouldn't be as bothered. But these are my only pair of dress boots. My goal is to have them look sharp for weddings and events and such, so I take care of my boots. I condition and polish them regularly, so I at least expect them to look nice even if nobody else is looking at them because I'm the one who is wearing them out, and I'm the one who is seeing them all the time. Now, I do acknowledge that the turnaround was quick, and that $120 isn't very much for the work done, but that isn't an the excuse to justify poor craftsmanship. And to be honest I'd rather have waited longer if it meant better results. I know Al's is the only game in town because Eiseles no longer does repair, but that is no excuse either. I could see that if Al's wanted the customer to expect better work, then they might charge more. I don't run their business though, so I can't really say. What I can say is please do better, guys. Maybe nobody else around here is looking for a clean finish, so you just do what your customer expects. Maybe nobody has said anything until now. Maybe a review like this doesn't carry much weight nowadays. Or maybe I'm just too old school. Whatever the reason, I was really hoping to be a return customer, but unless things improve, I guess I gotta got to Miles City.

I've purchased a couple of things and used them for repair. Always A+ service. My first choice for…read moreused phones or repair!

Poor customer service! Was quoted pricing to sell two iPhones. When I arrived just a few hours from…read morethe time I called, the store manager changed the price. He quoted a much lower price and without evaluating the phones first. After discussing the quality of the phones and reviewing the condition of them, we agreed on a fair price. He went to his till and again backed out of our agreement stating he only had $20 in his till. How do you conduct business with only $20 in you till?? How do you keep business and expect positive word of mouth treating customers this way?? I left my contact information for the owner "Wendy" to contact me about the matter and also called the west end location to speak with her, leaving her a message at the store as well. No contact has been made!! Great job Wendy!!! A great way to run a business!! Keep up the good work, at this rate your stores will close within 6 months, keeping my fingers crossed.