These people are the greatest! Especially Ethan. That cute little man knows how to take care of…read moreevery customer who walks in and is very patient.

Tall blonde employee at the counter was very condescending and rude. Treat your returning customers…read morebetter or they won't return.

Seriously the nicest group of people you will ever meet in an optician office. Sometimes you may…read morehave to wait a bit but trust me it's so worth it. Seek out Mr Syl Scheid because he is just a pleasant man who want to make sure your glasses are the best fit and that you leave satisfied. I guarantee you will leave happy and feel as though you made a friend for life.

The staff only seamed to be concerned with how much money they could get me to spend. I talk with…read morethe man and woman both were not worried if I would be able to see with the new eye galsses.

I would be giving a decent review, but they didn't take a crucial measurement for glasses so now I…read moream stuck unable to order glasses because of this. I live far outside of any city, 2 hours from Billings so this is a major inconvenience. Not to mention, they do not take VSP so I had to pay out of pocket for the exam. Sloppy work, they don't take the most common vision insurance, I do not recommend this business.

At my advanced age I have shopped numerous places for different eyewear. I have never found a…read moreplace that provides the quality service that I have experienced at Marion's. After years of struggling with different eyewear Opticians and quality/service issues it is truly nice to find this place. They have a great friendly staff and their service is outstanding.. I am truly happy to be their customer. Frank Kolendich

The owners have pride in their workplace and took efforts to have a first-class marketing and…read moreinterior design - the little details are all there. When you arrive the first time, you get a little tour. And you might think, like I did, oh boy, how much of this is my VSP insurance going to cover? Seems like a lot of overhead. But at the end of the day, what really matters is the care the docs provide. Everyone did a thorough job both using the latest technologies, as well as some good old traditional phoropter. Never felt rushed. The glasses I ordered came in faster than expected as well, and to my surprise the costs were all very reasonable.

My wife and I have been going to Bauer and Clausen for 3 or 4 years now, and as always my trip…read moreyesterday was fantastic. O.K., they do eyes great. That's the main point, but what puts them at such a high rating for me is the consistently excellent customer service! Everyone there is focused on giving the customer the best experience possible for them as an individual. It's really very apparent, and it clearly is an ongoing emphasis. As to eyecare, I can tell my glasses are doing what they should as I age. I'll be 60 this year. Before I went yesterday I was looking at my previous glasses, and I tried them on. I could clearly tell the last two prescriptions were very close, and were the best for my eyes. It's obvious that my eyecare there is working. Couple that with the service they provide, and Bauer and Clausen is just an amazing place!

DR. Kimball and his staff are amazing. They got me in right away. They were all very knowledgeable…read moreand professional.

I have a little guy who was born with some eye problems leading to him not having his natural lens…read moreanymore. Long story short he needed glasses for when he was unable to wear his contact. The lady helping us pick out his glasses was great! She was good with my baby and she was patient with him continuously ripping them off. However when it came to billing, it was a nightmare. I asked the front desk ladies if I could talk to their insurance person because his is billed under medial not vision or vsp. And I have been in close contact with his insurance, they gave me the specific instructions how to bill, and even a direct phone number if there was questions. But I was told they had it handled and no need to talk to her. The next day the insurance lady called and told me he did not have vsp. I was livid. So I explained again it is billed under medical. I gave her the direct phone number to whom I've been in close contact from his insurance. She called he next day, confused on how it would be billed under medical. She did not call his insurance company, because "they wouldn't know". At this point I decided to go elsewhere! His vision is still developing and it is imperative that he gets his glasses. My sons vision didn't have time to argue with an insurance lady who would not listen

wow! Amazing!! The staff here is professional and nice. We heard about a yearly sale they have…read moreand got some amazing deals. Great quality too!

Absolutely outstanding! Nice facility, clean and well organized. Extremely friendly and…read moreknowledgeable staff. Definitely has that family owned ambience. I would certainly spend my money here over most of the other local options. A note for the owners, thank you so much for a wonderful experience!

I have avoided an eye exam as I knew I needed glasses and really don't want them. However, after a…read moremuch needed eye exam after 5 years I have just received my glasses and WOW. I can see so much better. Every employee has been very professional and friendly.

The best customer service I have ever received at a vision/optical business!…read moreEveryone is friendly, knowledgeable and helpful! I'm so glad I found them!