Can't say enough about this shop! Without a scheduled appointment they inspected my Mazda SUV and…read morefixed the brake problem by next day! Excellent price too. Definitely know where our BC wheels are bring maintained going forward!

This shop squeezed me in to their busy schedule and helped me out immensely this weekend. I am very…read moreappreciative of their assistance, especially Angela, who was amazing.

At the end of September, I had my winter tuneup as well as install my snow tires, on rims. I had my…read morerear brakes done as well. The service was done promptly, ready at the end of the day. While I gasped at the cost of the parts, the labour portion was most reasonable.

ALL CUSTOMERS READ THE FOLLOWING EMAIL:…read more The following email was sent on October 26, 2021, and there was no reply from SMD Auto. Dear SMD Auto, On July 27th, 2021, I booked in a pre-purchase inspection on a GMC Sierra 1500. The only concerns listed on the report were a broken oil pressure gauge and no tread on the rear tires. Your mechanics gave us confidence that the vehicle was in good working order for our cross-Canada road trip and I went ahead with the purchase. A few weeks after taking ownership of the vehicle, we noticed that the brakes would occasionally shudder or make a grinding/scraping noise when braking. We ignored it for the meantime. On August 31st, 2021, just outside of Thunder Bay, Ontario, the brake pedal dropped almost to the floor while driving, and the 'Service Brake System' message was displayed on the dash. There was no braking material left in the rear drums and the wheel cylinder ruptured. This left us in need of a full rear brake replacement - drums, wheel cylinders, shoes, and a new master cylinder, which set us back just over $1100. On the SMD inspection report it says that brakes, pads, shoes, and drums were inspected as part of the pre-purchase inspection. The brake lines were also identified as badly rusted. I'm not sure how such a severe safety issue could pass through your rigorous pre-purchase inspection report checklist, raising concerns about the thoroughness of your pre-purchase inspections on other vehicles. The tech who performed the inspection was Jens Steinebrunner and the service advisor was Shanice Smith. We paid $119.56 for the service. I look forward to hearing back from you, Kieran Clark

Avoid this shop. At…read morefirst all seemed well as Rob helped us get a quick repair to our vehicle while on a ski trip in Whistler. Unfortunately, they installed the wrong part on my car (windshield wiper motor) that wasn't a direct fit to my vehicle and was not able to calibrate and kept popping up halfway up the windshield. The issue was obvious the moment I picked it up. Unfortunately we had to leave for our 5 hour drive home and couldn't stick around Whistler area for him to fix the mistake. The owner acknowledged it and refunded labor--but then failed to follow through on the rest. We agreed on a clear resolution: I'd get it fixed back home and return the incorrect part, and he'd reimburse me for the part (1st half before I shipped the part back and second half after he received it) for ~$445 CAD. I did exactly that--paid for the repair, shipped the part back internationally (cost me about $90 CAD in shipping), sent tracking, and followed up. He never paid a cent of what he agreed to for the cost and return of the bad part. Instead, he stopped responding entirely despite me calling 30+ times over the course of multiple weeks, leaving multiple voicemails and sending email. One time he answered the phone, said "hi this is Rob," and the second he realized it was me, he hung up. After that--no responses to calls or emails. He also refused delivery of the returned part at customs (leaving it abandoned in transit), which shows exactly how seriously he takes honoring his word. This wasn't just a mistake. It was a clear agreement to fix it, followed by complete avoidance and no follow-through. If something goes wrong here, don't expect them to stand behind their work. Finding mechanics whom you can trust can be difficult, fortunately, your search can be a little bit faster as you can scratch this one off the list.

worst car shop in whistle, not exaggerating Layer, not…read morehonest and not even a smile on their face Better go to another one

Great experience with whistler towing - quick, kind, and reasonable price. We made a silly move…read moreinto a forest service road and got stuck in snow but they got us out quickly and with compassion!

Came back at 5 pm on Saturday to a flat tire after a long hike up Whistler. The automotive shops…read morewere closing for the day and weren't open again until Monday morning. We called Whistler Towing so we could have them put the "donut" spare tire on our car and we could get to our place in Squamish. When Matthew arrived, he quickly determined the cause of the flat and suggested a patch rather than us driving on a donut all the way to Squamish. We were beyond relieved! We really appreciated Matthew's quick thinking and honest service, especially when he probably just wanted to finish up for the day and grab a beer! Thanks again for all your help!

2016 Ford 6.7 1 ton went in for tires replacement, and to replace two "faulty" tire pressure…read moresensors. Aftermarket sensors are the replacement. Mechanic could not get the sensors to respond to the truck. Tried numerous times to link the aftermarket sensors to the truck computer, with no success, as a result truck is currently now not running. My wife and I own 1 vehicle only, with my wife and kid now stuck. Thanks!!!

Honestly this tire shop is a god send. I got a flat tire and was despair to get home on my to work…read moreand they were so nice and with some extra effort were able to fit me in. I had no expectation of them being able to get me sorted so quickly but they truly went above and beyond and the receptionist was so nice and made for great conversation in the meantime. No wonder they are so highly rated. Thank you!!

I was totally panicked in the middle of a busy work week when my truck started acting up. I called…read moreMike at 5 pm ,and he got me in the following morning. After diagnosing a shot wheel bearing ( in 1 hr.) ,he got the parts,and did the full service,including an oil change by the end of the day (4 ish ) I would highly recommend Silvahorn ! Great service,and comparable prices - without any hassles ! I'll be doing all my regular service locally with them,and any other work that may come up !

From the owner: Silvhorn Automotive Ltd. provides car owners with a range of auto repair, maintenance and…read moreenhancement services. Operating out of Pemberton and Whistler, our services include axle repair, brake replacement, engine repair, tune ups, wheel alignment, oil changes, muffler replacement, transmission repair, tires, balancing, electrical system service and custom wheels and accessories. Call Silvhorn Automotive Ltd. today for more information or to schedule an appointment.

Completely failed to recognize brake problem…read more Took my car in about 3 weeks ago because my ABS and brake warning lights came on. Not only was the general customer service at the front desk subpar at best, but I was told (at length and with MAJOR condescending attitude) about my low engine oil, but the warning lights were completely dismissed as irrelevant. K... so why then why did I have to take my car in to my regular mechanic this week because I have metal grinding on metal covering the sensors in shavings, and now I need everything replaced? Costing me a small fortune? Thankfully it was my rear brakes on a front wheel drive so less likely to kill myself or someone else but still...

Erik the owner was really helpful getting my car back on the road. I had a slight wobble that i was…read morefeeling and thought it was the brakes. Turns out that it was the tires and it needed an alignment. Glad they know their stuff. Very fair and went above and beyond. I would definitely comeback again!

Quick and easy to get rid of the "Bella Coola Tan" from going up and down "the hill."…read moreLeft a couple of spots but after thousands of kilometers of driving on both pavement and gravel it cleaned off the worst of it. I had the $19 "Ultra" wash. There was also a $12 quick and a $14 super

This car wash is off the highway. We came at 8pm and there was nobody. It was bright and clean,…read morewith easy instructions. A few cars came so it is known and used, probably by the Squamish locals. It charged by the minute and we spent $9 to get the sap and dirt off our vehicle, not bad. The soap wand and water sprayers were in good condition. No complaints from the washer (my partner)! We also had a-lot of dead mosquitoes and bugs from the highway. So glad the car is clean. Thank you for being open!