Act Fast is a great name. They came quickly when we were having a plumbing problem and snaked my…read moresink and then explained why it got backed up and how to fix it and then came back, crawled under our house, through the basement and remedied the problem in a professional way that should keep it from happening again. Cheerful service with great technical knowledge and a joy to deal with. I cannot recommend them highly enough!

Best plumber around! These guys are super nice, did an awesome job with super fair pricing…read more Would highly recommend. They did finish plumbing for a huge renovation we did and also installed a water softener. Top knotch!!

We had a sewage back up in our rental property. Pro-Master did an outstanding job remediating and…read morerestoring all of the affected areas of our home. They very quickly removed all of the affected tile, hardwood flooring and sub-flooring and installed replacement flooring. This was a major remediation and I was amazed at the speed and expertise that went in to the tear out and replacement of the affected areas. I highly recommend Pro-Master!

We were referred to Jason at Pro-Master by a local contractor to evaluate a problem in a vacation…read morehome with a strange lingering odor that we noticed. We did not even meet him; he met with the contractor who recommended him. He came out, looked the place over, provided some brief verbal information, indicated we had some issues, said he would call us with recommendations. This was weeks ago! We called the office, our contractor called the office, were assured by the person who answers the phone there we would get a call back.....never happened. Neither us nor our contractor heard a peep! Weeks have passed waiting for a response. We could have gotten another company to come in and address our issues, but unfortunately, we waited on that call. Needless to say, if this is how we were handled before any work started, I should consider myself lucky we did not put ourselves in a position to have hired this company, and had something like this happen. The nature of the work requested is well within the scope of services offered by Pro-Master of Scottville. I am left to wonder why we and our project were simply disregarded. How cool would it have been for these folks to simply say "thank you for calling, but we can't address your needs on this job" as opposed to "ghosting" us. I consider this, not only bad business, but a very serious character flaw. This behavior cost us weeks we could have been moving forward with another service provider. Very disappointing! We wanted a local company and to keep our business in the community. I only wish I understood what we did to receive such treatment. I did reach out via email before posting this review, just for the sake of full disclosure....no response.

5 for Swidorski Bros. Excavating LLC and the work they did for us in the September 2023. We…read moreneeded a new septic system put in and they went above and beyond our expectations! We are very thankful they are in Manistee!

Bad customer service, very rude and did not perform the work that we needed on our HVAC system. The…read moreheat no longer works when it was previously working and they do patch up type work where the quality is not good at all.

Rude, bad customer service. We hired them to fix the A/C units for our building and they left…read morebehind trash and did not clean up the work area. The A/C units are still not working properly.

Joe K. just completed a visit for some routine and required maintenance on my Lennox residential…read morefurnace. He was outstanding. Personable, professional, courteous and very clear in his description of the recommended maintenance. I agreed to the maintenance work and received a thorough explanation of the completed improvements. I'm very pleased w/ Premier's quality of maintenance and find their service to be one of the most valuable expenses I have in the upkeep of my home's HVAC system.

very impressed -very helpful -beyond expectations !!!!!…read more we had a service guy from another company starting with an "h" in ludington come three times. they raked us over the coals. premier heating and cooling found the problem - fixed the problem- explained the problem and it only took one time. brandon is very knowledgeable and took the time to help us maintain our furnace. i totally recommend this company ! don't go with the "h" company in ludington.

Friendly, reliable. Kept me updated on service tech arrival. Tech explained the system and gave…read moreme troubleshooting tips.

the Hopwoods Heating and Cooling company of Bear Lake Michigan did an awesome job of installing our…read morenew furnace and air conditioning unit. The workers were professional and efficient. They left the work area clean and tidy. we are pleased to recommend Hopwoods Heating and Heating. Thanks for a job well done

Excellent service and response time. Extremely helpful and courteous. I had an emergency situation…read morethat required immediate attention. He took time out of his busy schedule to come out and review the issue. Then he performed the repair. He also showed me what to do if this happened again so I could continue to have water until a repair was made. Thank you

The gentleman was professional, hard working and efficient. He wore a mask, was careful of the…read moreflooring and the price was very fair. They'll have our business when we need more plumbing.

The worker was completely rude and unprofessional. As a staff worker at a silver lake event, I used…read moreone of the Johns while the worker was nearby. He loudly patronized me while I was in there to someone else using the potty potty for "not asking him if I could use the porta potty while he was cleaning it". 1. There were no signs out indicating the porta pottys could not be used. 2. If he had that big of a problem, maybe he should have communicated that I had to wait as I was walking up. 3. Who treats someone like that?

We rented a portable restroom trailer for our daughters wedding and this was a wonderful addition…read moreto the venue. Our guests enjoyed the the very clean, updated, beautiful decor, full service facilities and mostly the air conditioning. We will definitely use these services again! The staff was very kind, informative and professional. Thank you very much. I will definitely recommend this company! Thank you Sharon