I'm a travel nurse and had a storage here for 6 months. All payments came out of my account…read morefaithfully on the 1st. Upon moving my property out of the unit, signing the vacate notice, leaving the unit empty and clean the regional manager "Sam" charged my account for the storage fee the following month after I vacated. I called them to make them aware of the error. They were pleasant at 1st and reimbursed my money that morning, however that afternoon they again charged my account for the storage rent. I spoke to them on the phone through out the week as well as went to the business to try to resolve the issue. The manager " Sam" became very rude and nasty. He said " I reimbursed your money, why would I need your money I have a 35 million dollar business." I showed him my bank statement where he double charged my account in 1 day. He became extremely obnoxious and said " Lady I told you I make millions of dollars a year, I don't need your money, I'm not reimbursing you" he refused to place the money back into my account. I'm paying for empty unit 7113. I'm sure he's robbed other's to make his millions. Pathetic!

I recently moved to Kentucky from Nebraska to be closer to family. I needed temporary storage…read morebecause my apartment wouldn't be ready until about a month after I got here. This was my first time ever needing a storage unit. Ashleigh was extremely friendly and more than willing to educate me on how everything worked. She personally drove me to my unit in a golf cart since I was worried about getting lost. When I realized I was going to need a bigger unit she happily helped me get a different unit that same day. All around a very relaxed and welcoming experience. The price is the best around too.

Highly recommend this moving company! They showed up right on time -- actually about 10 minutes…read moreearly -- and were incredibly efficient throughout the entire move. They handled several heavy pieces with ease and were able to maneuver everything into some very tight spaces without any issues or damage. The team was professional, hardworking, and made the whole process much less stressful. I would absolutely use them again in the future!

The men are great. They are very strong and work quickly and efficiently. They've moved three…read morepeople in my family.

Great GM and her assistant are so sweet and helpful. Very knowledgeable. Great to work with.read more

Hi tech clean storage unit. Easy to access, great staff. I recommend this as a great storage…read morefacility!

This business dropped the ball twice while I was visiting from out of town. I did not have my…read moreinformation with me to access my unit so I called at 3:30, apparently after hours and explained what I thought I needed to gain access and was assured I would be able to go into my unit. I arrived during the only time frame I had open, could not gain access, Called customer service again and was told someone would contact me immediately. This did not happen, and I had to leave without my items. I live 10 hours away, and was only in town for a 3 hour window. When I contacted the facility and told them what happened, I was assured that I would be contacted later in the week with a solution. Three weeks later, I had to contact the facility again to basically be told that it was my fault, and that there was nothing that they could do. Poor customer service to say the least. Beware storing your items here. Less than six months ago they had a flash flood and some units belongings were ruined. I still don't know if my unit was affected because I was unable to obtain access, but apparently flash floods are an issue here. Supposedly, they are going to contact me again, but I doubt I will ever hear from them. If I do, I will be more than happy to revise my review if I get any customer service.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

This facility feels like an extension of home! It is a high-quality property in terms of how it is…read morebuilt and maintained, including excellent security, safety, and pest control. Additionally, the office staff (Denise and Lois) are wonderful people to work with who are masters at all aspects of renting units, billing, and assisting their clients. I have been a client for 9 years and recently chose to rent /add an additional unit because my experience has been so good. It is great to have the services of Bearcat Storage and know that Denise and Lois are there when I need them!

Too find your self-storage, you must first find yourself…read more Wise words I just wrote there^. When you are thinking about your storage needs, you really need to decide what is important to you. Do you need climate control, do you need a huge space, do you need top-notch security? Or do you want it all? Well, if you want it all, and will pay for it, then Green Township Self Storage is the spot for you. Unfortunately, a lot of people realized that before you just did, so there probably aren't any openings. Sorry bout that. It has regular and climate controlled options. It has sizes from large closet to fits a 3-bedroom house. And I am very impressed with the security system. There is a fence surrounding the property with two entrance gates. To gain entry you must enter your unique customer number. Each unit is wired with an alarm. When you enter your number at the gate, ONLY your unit is disarmed. All other units still have active alarms. The climate-controlled units also have tamper resistant locks to further defeat would-be thieves. When it's time to leave, you enter your number at the gate to get out and to re-arm your unit. I knew my belongings were safe at this place! The only gripe I have is that the provided carts are too small and have a knack for not being there when you need them. I've learned to bring along my own dolly if I'm definitely going to need it.

Fair pricing for a storage facility. Their office hours are a little hit or miss which I why I've…read morelimited the review to 4 stars.

If you need to rent a U Haul trailer, DON'T RENT HERE!! RUN to another location, don't waste your…read moretime. I went there to pick up a reserved 6' x 12' trailer and they told me I had to hook the trailer to my car by myself! WHAT???? I couldn't believe what I heard, even questioned her several times and was told she couldn't lift a trailer onto a hitch and I have to do it myself. Let's see, they rent trailers but can't hook them to you vehicle.

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.