The crew was very friendly, kind and respectful and careful with my antique furniture, This…read morecompany charges by the hour and I was pleased that the crew was very quick and got our things moved swiftly into the storage unit. The only thing that happened is that I have a piano and they didn't bring a piano mover board, but the management fixed it by having more crew come to our house with the piano mover which took more time but they didn't charge us extra, they did it free of charge which was great!, I would highly recommend this company to anyone looking for a professional ,reliable , and affordable move.

They were wonderful at first but the later it got the supervisor and one other became…read moredisrespectful. The supervisor threatened to leave a truck full of furniture in the driveway. The supervisor stated they were finished even though we said we would pay more. The runner they put down to protect the floors was taken up as the supervisor said they were finished and were leaving. We finally had to call the main office to get things settled and completed. I would not recommend.

Makayla was incredibly friendly and helpful!! The property was clean and easy to access!read more

This place is just as expected for the price. My only complaint is do not expect to be able to…read morebring a full size uhal or a truck and trailer into this place. You literally will not be able to cut the corners and Is maneuver in and out of the place.

Very easy process and good value. Donna was wonderful to work with. Our pleasure doing business…read morewith Fairfield Storage.

From the owner: Welcome to Fairfield Storage, your best choice for Self Storage in Fairfield where we have all you…read moreneed for clean and efficient storage in Fairfield. We have more than 700 climate controlled and standard storage units, all located on the ground level. We have daily gate and office hours with ClickandStorTM 24/7 move-in options, and we sell moving and packing supplies right onsite. Our property is well protected with recorded video surveillance, and we have electronic gate access. We also offer month to month leases with online bill pay, and we have the lowest rates in town! Available Storage Units We have more than 700 storage units available, with or without climate control. All of our Fairfield storage units are accessible 7 days a week and located on the ground level for easy access. We also offer ClickandStorTM 24/7 move-in for your convenience. We also have dollies and flatbed carts available for free onsite use as well. Our Cincinnati storage facility has

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

This business dropped the ball twice while I was visiting from out of town. I did not have my…read moreinformation with me to access my unit so I called at 3:30, apparently after hours and explained what I thought I needed to gain access and was assured I would be able to go into my unit. I arrived during the only time frame I had open, could not gain access, Called customer service again and was told someone would contact me immediately. This did not happen, and I had to leave without my items. I live 10 hours away, and was only in town for a 3 hour window. When I contacted the facility and told them what happened, I was assured that I would be contacted later in the week with a solution. Three weeks later, I had to contact the facility again to basically be told that it was my fault, and that there was nothing that they could do. Poor customer service to say the least. Beware storing your items here. Less than six months ago they had a flash flood and some units belongings were ruined. I still don't know if my unit was affected because I was unable to obtain access, but apparently flash floods are an issue here. Supposedly, they are going to contact me again, but I doubt I will ever hear from them. If I do, I will be more than happy to revise my review if I get any customer service.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

Kathy is a nasty and rude employee who conspires with others for inside information of the content…read moredetails of units that maybe up for auction. She questions why one is making a unit payment for someone and all around Karen NOT minding the business that pays her. Fyi....ask her about calling Mike Neal of Neal's BBQ and conspiring with him to buy my brother's unit at auction for cheap. Mike Neal called her and asked how far behind was my brother (and she told him) in payments for his storage unit and when was the last day he could pay before it went to auction. When my brother had the payment called in, she acted as though she couldn't take it and wanted to know why this person is making the payment on behalf of my brother.

From the owner: Secure EZ Storage - Hamilton is conveniently located in the Lindenwald section of Hamilton, OH. We…read moreoffer drive up, exterior, roll up door storage units ranging from 5x5 to 20x20 or 10x40. We also have limited outside parking spaces available to store a vehicle or camper or RV. Gate Access hours are 6am to 10pm. Our staff are friendly, informative, and helpful through all stages of the move in process. Call, visit our website or stop in to reserve or rent a unit and see why we make storing EZ.

Billing practices. Effective 12/27/25 If you get a rate hike and it doubles, that's not right…read more After texting them they said they would cut the increase in half. I said I m not happy. So they started the rate immediately?

Last weekend, there was a break in and several units had their locks cutoff and the contents of the…read moreunits stolen. We weren't notified of the break in, we found out by coming and finding our lock cut off and contents stolen. The security cameras were useless because they only have cameras covering the front of the facility and not in the aisles of the buildings. There was no compensation given for anyone that had their contents stolen, and to add insult to injury, I just received an email that the storage facility rent Is going up so they can get better security. (I'd say it's a little too late for that.) Take my advice and find another storage facility managed properly with proper security measures in place. Good luck!

Been with them for yesterday and have never had any trouble with anything since 2009. Always clean,…read moreeasy to get to ur unit, kept the mice down, decent value for the cost.

Terrible ownership and communication even when following our contract obligations. We moved out…read morewell in advance of the expired date, communicated that we would do so and cleaned our unit per the contract. Up to date (going on greater than 6 months now), we have yet to receive our deposit back. When talking to the management, I've been getting the run around and even been hung up on twice. Renters beware.