Great service and amazing work? Our house sits a bit lopsided, everything we have done to remodel…read morehas been a pain in the butt to say the least and the flooring should have been a huge pain but Mo came in and did an outstanding job! This whole thing started out as patching in a small piece of carpet for a new closet we put in to ripping out the current flooring and installing premium vinyl plank flooring. Mo just went with the flow! He even offered to add a hearth to our newly built fireplace and it turned out spectacular! Couldn't have asked for better service. Thank you Mo for putting up with our ever added jobs, you do phenomenal work my friend!

amazing floor idk what else to say. the hard tightly put in floors are just amazing. i love seeing…read morefloors and the people that put them in... well i love them even more

They were very helpful when I was buying the product, but 1 1/2 yrs later when the planks began to…read moreseparate at the seams, NO customer service at all. For 2 months, would not return a phone call, come to look at the floor, and just blamed my installer for the problem. Was not asking for a refund, just how to possibly fix it. Very dissatisfied!!

They cover the Brookings and Sioux Falls, South Dakota Area. Floor specializes in "DRY" carpet…read morecleaning. No down time to walk on carpets, becasue they dry instantly. Cleaning process does a great job!

My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

I did not have time to come in to the showroom to choose what I wanted so everything was…read morecommunicated via email. I was offered very limited selections of options to choose from for flooring and carpeting to upgrade my house for a rental. I think they must have assumed that I wanted mediocre quality since it's set to be a rental. For carpet, I was given 2 options for colors to choose from. I was initially offered the 30oz carpet but I feared it would not be plush so I wanted to upgrade, so 40oz was the next up. For flooring, I had 3 options for colors to choose from. I choose what was best based on what was presented to me. They took 2 days to install over a period of a week. I guess it's normal for after installation of the flooring that they don't install the toilets back for you? Anywho, after installation, I noticed the carpet felt CHEAP, I wondered if the upgrade was done? I can't imagine what the 30oz version would feel like. The flooring also cheap looking and felt slippery, maybe because it was new. I hope that wears off otherwise it's going to be an issue. Not happy with the results I complained about it to Mike, the properties manager. He was pleasant and we worked out the solution for it. What I learned from the experience was I can't trust the experts/professionals to do the right thing and pick out what I need over emails. They made it easy for me choose by giving me limited options but I should have asked about the quality. I needed to come to the showroom and feel the products out first to know what to expect for such an expensive project.

This is a true family owned store and service is what it does best. I have bought a table, and two…read morerecilners from them. The people are friendly and listen to you and make actual helpful suggestions.

I love the fact it's family owned! The furniture selection is awesome. The quality and assortment…read moreof styles makes it a pleasure to shop here. I just moved into the area from California and needed a bedroom set and mattress. The service was fantastic! I will be returning in the future. Free delivery as well!