Absolute worst experience ever. If something goes wrong they will leave you to live with their…read moremess. Have filed a claim against them with the consumer protection agency(which is a long process). They had 4 months and 5 attempts to install the carpet it was still not installed properly. It is still only laid temporarily with most of it not stretched or tacked down fully and visible seams showing. I also still have doors off that they removed and were never rehung. I was told there was a manufacturing defect with the first carpet after they laid one piece and I have the same issue and visible seam problems with the second one. I removed over 400 staples that were left sticking out on my stairs after they removed my carpet but left the exposed staples and rolls of carpet lying around. There was no follow up from the store manager to resolve things. I had to contact them repeatedly to follow up about what they would do next. After 4 months I wrote to head office to get my $9000.00+ back and the carpet removed so I could use the money to get flooring put in by another company. They wanted a 6th attempt to lay the carpet or are offering a partial refund. They don't carry the flooring I want and we're not able to offer me anything that matched it but want me to keep looking for something else from them. I feel that they abused my willingness to give them a chance to fix their mistakes and either they are trying to take advantage of a person with a disability or perhaps they just treat all their customers this way.

I would highly recommend Scotts Flooring versus going to a big box store as you are treated as a…read morevaluable customer by way of one to one friendly service. Scott was prompt and reliable in measuring rooms plus he has a great selection of high quality laminate. The work was done very professionally with proper cleanup and disposal and the paperwork was easily understood. They even follow-up with guidelines for cleaning and care. Melinda G. Barrie Ontario

Our contractor recommended this company to us We were…read morepleasantly surprised at the selection they had on Vinyl flooring Scott quickly acknowledged us and helped us find the perfect flooring for our bathroom. I would recommend this company to others because they have a large selection and are a very friendly/helpful staff

Walter drove over an hour to arrive at our home in Collingwood and complete a repair of relatively…read morenew carpet far beyond our expectations for a very fair price. We moved in a year ago and the carpet issues were annoying from the beginning. Walter repaired the issues beautifully. His clean up was immaculate. He comes highly recommended. I enjoyed our chat about classic cars as well.

Walter did a wonderful job retufting a long run in the carpet and repairing cigarette burns. He…read morealso noticed carpet fraying at the transitions, which he fixed at no extra charge. Very impressed with his work, his patience and attention to detail. Thank you, Walter!

Very Happy with the quality of service, quality of the product, honesty and pricing. I believe…read moreKirby's Flooring looks after the best interest of their customers! They would not sell a product to anyone that they don't believe is the right one. I have used them several times and would not consider going anywhere else!

From the owner: At Kirby's we believe not in just great products, service, and quality workmanship but we also…read moreoffer it all in a friendly welcoming environment. We believe in educating our customers so that the can make a sound decision in choosing the right floor for their environment while keeping them within their budget. We can accomodatey our flooring renovations, new builds and commercial projects. From Unique and elegant to affordable and practical, expect the best from Kirby's and you'll get it!

Very happy with the service, professionalism and speediness of this service. Even my cat was…read moresurprisingly welcoming and didn't run and hide like he usually does. Will definitely recommend to others. I wanted to stick with a homegrown local business not those big name box store type businesses, so glad I stuck with my intuition.

Both young fellows where very professional and polite....Thanks for your great work…read more we had a little trouble with the dryer vent but they worked very hard.

Installers were great! Slava and his team were in and out and cleaned up afterwards without issue…read more I find Gregory the owner nice enough but a bit sketchy when it comes to customer service. Wanting to be paid fully when the job is not completely finished is a "No, no" in my book. Unfortunately, flooring is something one does not do nor replace on a regular basis, so what does the company care, I won't be back for many years to come. I won't recommend Grand Floor from a sales and customer service perspective neither. My vibe told me, Gregory is in it for the buck not customer satisfaction. Too bad, they do have a great selection. Dan B

Two years ago we got this company to do our hardwood floors and stairs. Many, many , many times…read morethey either did not show up when we were told they were going to be here or they showed up late. Most days they had to leave early due to materials not being available. The project was supposed to take 4-5 days. It ended up taking over 3 WEEKS and I am STILL looking at RED stained risers and BROWN walnut stained stairs!!! The guy who stained the risers to match the stairs kept saying "This is not red enough" and kept adding more red!!! The hardwood next to my master bathroom door is buckling. I was told it was because the ceramics were done wrong after they had installed the hardwood floor....funny thing is the ceramics in the bathroom were done 5 years earlier!!! When I told them that....my comments were met with cold stare and shrug of shoulders. I asked for someone to clean up the mess the stainer left on the wall and ceiling around the stairs. I was told that when I painted it would be covered up...it did not...the stain seeped through...even with Fresh Start! We have contacted them 5 times to come back and fix it...they are ignoring us because there was a $20 discrepency on our bill that we refused to pay. Our total for all the work done was over $16,000 so I can't see how $20 makes that big of a difference!!! I will never have these people back in my home! I've learned a valuable lesson...

John is a courteous and skilled carpet cleaner who we have known for 14 years. He is always on time…read moreand doesn't leave unless the job is done right. He is well mannered and you feel comfortable having him in your home. I would highly recommend John!

From the owner: Barrie Upholstery Cleaning Barrie Additional Services…read moreBarrie Floor Tile Cleaning Barrie Janitorial Services Barrie Stain Removal Barrie Odour Removal Barrie Area Rug Cleaning Barrie Commercial Carpet Cleaning Barrie Carpet Cleaning