Possibly best experience ever with a plumber... drove over an hour within 15 minutes of the initial…read morephone call

It has been many years since I've been as satisfied with a company as I am by TL Sinz. Prompt…read more Friendly. Informative. Patient. Courteous. Affordable. Professional. Clean Great Experience

My elderly parents had a drain issue in their basement and we're at a loss as to how to fix it. I…read morefound Doug's number on the internet and if you can believe it he was there within a half hour and the problem was solved within 2 hours. His work was professional, courteous, extremely efficient and I would highly recommend Doug to anyone in need of his service.

Doug is great to work with. Responsive and patient. He has a ton of reviews on other website…read more(google and facebook). Highly recommend. You never know what you might find in those clogged drain pipes. :)

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

They came out earlier than quote, which is a good thing when your furnace is not working. They were…read morecourteous and efficient as well as being very reasonable. Would definitely recommend them.