SOS Roofing completed an asphalt roof and gutter replacement job at our house in August 2023…read more Working with SOS Roofing was a great experience from beginning to end. After seeing the quality of their work in our neighborhood and meeting with the company's sales rep, hiring SOS roofing for the job was an easy decision. The sales rep was very quick to set up a visit after we initially contacted the company. While at our house, he thoroughly explained what needed to be done as part of our roof replacement, the materials that would be used, the steps of the job, and the warranty of the materials & workmanship. He then provided us with all of the shingle options along with his recommendations and gave us a fair estimate. Shortly after we contacted the SOS Roofing office manager to accept the estimate and give our material decisions, we were given a date for the job. A dumpster and all the materials arrived the day before the job started. The roofing crew who performed our roof replacement were outstanding! They worked incredibly hard and meticulously to complete the job to our satisfaction. Throughout much of the job, a foreman was present to support the crew and answer all of our questions. The day after the completion of our job, the dumpster was hauled away and the owner came out to do a final job inspection. He was very thorough in looking over the whole job and immediately addressing any concerns we had. While there, we both came to the conclusion that a 70' gutter on the back of our house needed to be replaced! While he didn't come to our house expecting to complete this added step, he took the time to take care of it because he was motivated to get it done right away! It was very obvious to us how much pride the owner has in his company and how important customer satisfaction is to him. It was a real pleasure working with the entire SOS Roofing team. Everyone who has seen our new roof has been very impressed. We would not hesitate to highly recommend SOS Roofing to anyone looking for first class roofing work!

My name is Cindy and I met with a man named John. A couple weeks ago came over gave me a estimate…read more And was very fair. Told me they would do it within the next 2 weeks. And did it as he said on time, the job they did was beautiful. John told me exactly what they were gonna do and they did exactly what they said they were gonna do. I would go to these people again and again.Thank you john for everything you did and your guys did a great job.THANK U SOOO MUCH.

We interviewed 7 different roofers and felt at ease with Chris. He was always available and gave us…read morethe heads up. The employees who replaced the roof were outstanding by keeping the area clean. They worked hard and did not waste time. When they were done they cleaned all around the property and put things back in their place. We would highly recommend working with them. We felt very comfortable with Chris and he answered every question we had before during and after the roof was done.

A bit pricey but should be somewhat expected for an emergency call. $650 to replace a few shingles…read more(no more than 5 and I had the material on hand)...roughly 30 minutes worth of work. The problem was they canceled their first scheduled time at the end of the day and came a day later than first quoted, so a bit expensive and couldn't follow through on initial the turn around time.

ED (EJ) and his crew replaced installed a New Roof on my home (Cape) in North Syracuse. I'm very…read morepleased and happy with the quality of work and materials. Everything was "as explained" ahead of time and no surprises along the way. Great value for the cost! The Crew was informative, friendly and did an overall excellent job. Highly recommended. Thank you American Roofing!

After nearly three weeks on our project and more than $40,000 in damages to our home, Edward…read morePurcell admitted that he did not have insurance, despite repeatedly telling us that he did. Providing proof of insurance was one of the first things we requested before hiring him, but despite numerous requests, he never provided it. We then fired him. We were told the roof would be completed in 3-4 days by a small, experienced crew. Instead, the project dragged on for nearly three weeks and was still unfinished. We were also told that plywood would be used, not OSB, that Owens Corning shingles would be installed, and that our newer gutters would be removed to prevent damage. None of those proved to be accurate. We came home one day to find a worker sleeping on our roof and, on other occasions, sleeping in the supply truck. Workers, including Ed, stepped in and on our gutters, causing damage. Ed also stepped through our ceiling multiple times, leaving large holes and debris throughout our home. The roof was left exposed during rainstorms, resulting in water intrusion and damage throughout our house. The work that was done was defective and we had to start over with another roofer and pay an additional $7,000 beyond the cost of the roof to correct the mistakes made. After admitting he did not have insurance, Ed signed a promissory note agreeing to pay for repairs. To date, he has paid only $1,520 and has not responded to us or returned our attorney's call. He did not return any of the money we paid him. Throughout the project, there were conflicting statements regarding insurance coverage, including references to using his son's insurance. We made it clear that we expected proper insurance coverage and truthful information at all times. Homeowners should thoroughly verify insurance coverage, licensing, and references before hiring this company. For additional background, readers may wish to review this publicly available Syracuse.com article regarding Edward Purcell: https://www.syracuse.com/crime/2016/07/fayetteville_roofer_who_helped_destitute_woman_imprisoned_for_tax_evasion.html

I'm surprised by the overwhelming positive reviews on Google Maps. I can see how they have many if…read moreyou only hire them for gutter cleaning but anything beyond that including ventilation and insulation I would look elsewhere. After having these services performed, I had multiple contractors tell me that what they did was wrong and had to pay more money to fix their mess. What a disaster! Literally hire anyone else

What a great company! They sent their technician, Isaiah, to clean my gutters, and what a very…read morenice young man he is. Isaiah explained what he was going to do and he did a very thorough job,smiling the whole time. When he was through, he wash down parts of my house that had some debris on it, ask me to inspect the job, and was done very quickly. I highly recommend CNY Roof Cleaners for gutter cleaning and their other services.

Situational Homes was so attentive from the first phone call up until the end of the job…read more Outstanding turn around time! Ryon and Tyler were so personable and easy to work with. Their professionalism and thoroughness was most impressive to me. Our vents really needed a cleaning and Tyler executed and went above and beyond to get the job done. I highly recommend Situational Homes!

The customer service was superb! The quality of work and timeliness of work completed was to our…read moresatisfaction. The value (roof replacement and gutter installation)...supercedes.

JUST WOW! AWESOME! THANK YOU THANK YOU THANK YOU VANDERHOOF ROOFING COMPANY FOR EXEMPLARY WORK!…read more After a 6 year wait to 'get to the roof'... (Oye vay, our house had needed a lot of work, so we did the inside, and landscaping first.. while the roof waited patiently) This month we FINALLY scheduled to have our - very old, badly maintained, bondoed.. duct taped.. (from WAY back) ..mess of a flat roof ... TOTALLY FIXED! We interviewed 3 companies and went with VANDERHOOF. It turned out to be one of the best decisions we have made since moving to the area. Vanderhoof came in with a swat team of capable roofers, and worked like a band of Army Engineers. They tore off DECADES of badly done roof work, layer after layer after layer. (What a mess of construction debris!) At the end of every work day, they left our yard immaculate. Then they built, and built, and restructured, and redesigned. (Flat roofs need expert attention). The work took a bit longer than they estimated due to the amazing number of layers to be removed, and their painstaking rebuilding process - but the Syracuse weather cooperated *(!!) and the work finished yesterday and it looks fantastic! (Photo shows NEW SPECTACULAR FLAT ROOF! Later I'll dig out the original roof.. it looked like a moonscape of bulbous waves and misguided historic attempts to mesh a labyrinth of disconnected ill selected materials. (We inherited it in 2016. ) I can't recommend Vanderhoof highly enough.

Van Derhoof recently put a new roof on my house and part of my barn. They gave me firm quotes…read moreahead of time and talked with me during the project about any necessary changes. The job was completed in one day! They protected my landscaping and cleaned up the worksite completely. This is a very professional group that does high quality work. I highly recommend them for your roofing job.