Legacy House of Taylorsville is wonderful facility for your loved ones to reside. Recently, I…read moremoved my 100 year old Mother into the facility and she is thriving! Their personal touch with her care such as her favorite coffee creamer and love of crossword puzzles makes her feel as if she is home with her family. The caregivers in the Cottage area where the more one on one care is needed are sweet, kind and understanding with all the residents and their special needs. I highly recommend Legacy House of Taylorsville especially the memory care side of the facility called The Cottage. Thanks for all you do in caring for my Mother.

We have found the team to be caring, cheerful, engaged, and helpful. We appreciate their gracious…read morehelp through transitions to higher levels of care. Would recommend.

My mother in law resides in this facility. It has been a disappointment to say the least. Her…read morecare and responses to needs are hit and miss, mostly miss. The only way to get management (Bobby, the "Executive Director") to respond is to get in front of him to complain. He then responds, but it doesn't last long and problems are reoccurring. I am not one to write a negative review to this degree until tonight. My MIL's room has a critical maintenance issue. We just learned this issue is throughout other rooms. This is a health concern. It was reported to the staff and again the next day to Bobby directly. Our concerns fell on deaf ears. Now on the weekend we learn the problem is not resolved and there is no building maintenance on the weekends. How is it that a facility of this size,with elderly care needs, has no maintenance on weekends? This is unacceptable. In the past all the excuses for lack of attention to issues have been understaffing due to Covid. While we understand the challenges businesses have faced and continue to face, there are things that can't be ignored. Care of our mother cannot be ignored! When she pushes her button she cannot wait an hour for help! Batteries in the alert system around her neck need to be checked regularly by the staff. It's issues such and this that bring us great concern. There have been many kind and caring caregivers who have loved my MIL. For that we are grateful. Unfortunately the best people are leaving and this allows for concern as to why. I wonder what the staff goes through, as we hear there are many unhappy residents with complaints such as ours. I don't know the management personally so I can judge only based on our experience. The conclusion is that this beautiful facility is managed and run poorly. Someone at corporate needs to start paying attention!

The grounds, buildings are beautiful. We worried at first about my mother being happy in Memory…read morecare because she was not very outgoing. It didn't take too long before she made friends with all the staff and she adored them. They treated her with such kindness and concern I didn't worry about her care. They made sure the food was how she liked it, how her bed was made and all the little things that made her feel at home. They were 100% professional and they couldn't have been more kind to her. She loved it there. We were lucky to have her live there.

The most excellent - professional staff I came across after moving my parents to three different…read morefacilities. I saw firsthand how these facilities don't have the proper staff to do medication management, to have physical therapy on site let alone get them showered every day. This is the only place I would consider if I were to do it again because of the amazing staff, that is always on site. They are just steps above every other facility in every way.

My mom was at The Wellington for 2 1/2 years. She loved living there. She had a nice apartment on…read morethe second floor, close to the elevator, with a great view. The care she received was also outstanding. I would go and visit her at least once a week and call every night. Thank you from the bottom of my heart for what you did for my mom.

I have a friend who is a resident there. When I have tried to call the main number to the facility,…read moreit constantly has a busy signal, day or night, no matter what day of the week I call. I have needed to relay an important message and can never get through. Unless their phone number has changed, they better find out why the line is always busy.

Great compassionate care, my mom and good friend. Thank…read moregoodness I have the ability and patience for this review and the ability of my team and I have a great understanding and a great yyyyy

Great place. Looks and smells good. Food is amazing and staff is super friendly. Love the downtown…read morearea as it connects to so many great things.

Not so amazing if your loved one is on Medicaid. My mother was one of the original residents at…read moreTwin Oaks. Also, one of the most functional. The sales staff would regularly use her to pitch the facility to families shopping around for assisted living facilities. Staff routinely parked themselves in the big recliner in her apartment to chat and relax with a resident who could carry on in-depth, pleasant conversations. Mom was given one of the best rooms at the facility because, at the time, it was barely occupied, and the salesperson wanted to fill the units. In return, Mom did her spend-down with T.O. (thousands of dollars), effectively depleting what savings/resources she had left after the death of my father. Then, as planned, she enrolled in the New Choices Waiver Program, with most of her SS check going to the facility every month, along with her Medicaid reimbursements. Over the next several years, T.O. managed to fill its units, and Mom's one-bedroom apartment began to look like a cash cow occupied by a resident who could not afford to pay the "market" price. The administration will likely claim they gave Mom the first right of refusal, offering to keep her in the unit if she could pay the full fee, which, of course, was impossible. In effect, they evicted her. Worse yet, the so-called studio units they offered as a replacement (which are little more than hospital rooms) were also priced beyond her financial reach and that of most Medicaid clients. Mom's contributions to the facility and her history as a resident were not taken into account. Mom's actual mental health and clinical needs took a back seat to the promise of financial gain. Like everything else in America today, money proved to be the most important consideration. My sister and I were also dragged through a hellish process for months, during which offers were made, then retracted, contradictory and false information was given, and little genuine empathy was offered. At first blush, T.O. looks less institutional and more "homey" than many assisted living facilities. Ironically, there is a cold, unfeeling attitude at its center.

I would recommend Twin Oaks to anyone who is looking to find a home for their loved one. My mother…read morewas a resident there from March 2023 until she passed in September 2024. Mr. & Mrs. Kim have created a wonderful community and the caregivers they have on staff make the community that much more wonderful. Some places I toured before deciding on Twin Oaks felt so cold and sterile; that is definitely not the case with Twin Oaks. You walk into the building and there is such a welcoming and warm environment, it ceases being a building and really does feel like home. The caregivers at Twin Oaks truly care about all of the residents and treat them like they are their own family member; that care also extends to residents' families as I can attest to as I spent the last days/weeks of my mother's life there as an honorary resident. While their primary focus was on my mother, where it most definitely was needed, they also made sure that I was taken care of. Words can never truly convey the immense gratitude I have for everyone at Twin Oaks. You made the last year and a half of my mother's life comfortable and as free of worry as possible.

I was referred to Janice at A Life For Seniors in DFW Texas. She is a lifesaver! I needed to find…read moreassisted living placement for my grandfather when we were given short notice that he was being discharged from the hospital the week of New Year's. Janice made all the calls and informed me of multiple options, locations, and costs. She facilitated a seamless transition for my grandfather during a very stressful time. I could not have navigated this situation without Janice's compassionate, efficient, and thorough assistance. Janice is truly an angel!

Working in the industry, this company is thee best to work with! They have the fairest rates for…read moreassisted living facilities, they don't charge families anything, and they really personalize their services for each family.of the dozens of placement agencies out there, Amelia and A Life for Seniors feel the most like family

I'm here now. It is top of the line and I'm grateful to be here. It is a lovely environment with…read morepleasant aids, competent physical therapists, and caring nurses. ...and the food is good

My sweet Mom is currently a resident here. She is recovering after some major surgery…read more It is beautiful inside your and out. I told her I would only let her stay at a resort. If it only had a pool it would be. I toured a couple of places and this one and their location called the East side are excellent. They don't stink which was a priority for me. My Mom is really fussy about the food she will eat but most of the meals are good. She can choose what she wants daily and they accommodate her. The staff ratio seems adequate and I can at least leave her knowing she will be ok. Her room is huge too. The Case Manager at the U of U Hospital is the most horrible person I have ever met. She was trying to put my Mom in these horrible places. I had to take over the process. When I got here I asked the admitting Nurse if Case Managers get perks from these places. She said that they do get paid but the Parent Company Of Aspen Ridge do not pay because they don't have to. They are the nicest place in town. I've already told them to hold me a spot in about 20 years it's that nice. Demand that your loved ones only get the best and this is the best.