Very satisfied with the service they are prompt with scheduling and the installation of my windows…read more Would recommend this company. thank you.

The day they installed my window I reached out to the office to make a complaint. it goes to an…read moreanswering machine , so I keep trying various times finally getting to talk to the receptionist. I have to make my complaint online and received an email acknowledging that someone would get back to me. No one got back to me , I finally spoke to the owner by cell phone. Three times he said he would look into it. still no answer one month later. The installation inside looks fine, the exterior the chalking is choppy and there is no framing around the window. There is a big gap between the window and the siding.It seems like a simple fix but I now wonder how well it is actually installed. I hope they get back to me to fix this issue. At this time I am not satisfied.

Verdun Windows / Gentek / Gestion Guitard, all under the same umbrella is absolutely great at…read moreaccepting the contract for new installations. However, when it comes to after sales, Verdun windows will not address your concerns or needs. Being told that my files has been archived and they will not expend energy to retrieve it. I would NOT recommend Verdun....save yourself the frustration. There has to be better companies who actually believe their mission statement to provide exceptional service and after service to their customers.

I got my windows done in 2020, yet this morning ive come to find out there is a huge crash that lie…read moreon the inside surface of my window. I am extrememly upset cause the crack is huge furthermore its only been 5 years

I got my windows done in 2016. Work was done ok. Workers seemed in a hurry…read more Fast forward to now. I realized some of my windows' tops had not been caulked outside the house, leading to a leak in the house, when I power washed my windows. I have called multiple times, emailed...still waiting for them to come finish the job, more than a month after my first phone call to them. When your windows cost you $14 000, you expect a fast follow up. I will not recommend this company in the future.

I ordered a 72" x 48" window from Selcan on March 23rd, 2019. I paid the invoice in full at the…read moretime of the order. Sales rep advised that it would take a maximum of 3 to 4 weeks and that they would call to book the installation. Owner came to see the window and advised us to prepare it by opening up the wall and to move any electrical wiring, therefore we proceeded and the hole was prepared for them to install. Fast forward to the 2nd week of May and I had not received any update from anyone at Selcan. I then called and the receptionist advised that she would call me back in a few weeks to book a date for the installation. On May 27th I sent an email to the sales rep concerning the status of the window. He did not answer the email, no phone call either. The next day the receptionist called me back and she advised that they received the window and that the installation date was set for the morning of June 4th @ 9am. Fast forward to June 4th @ 9:10am, the owner calls me and advises that they cannot find the window. Owner told me that he would call me back as soon as he found the window and that they would install immediately, within a few days. Owner did not call me back. On June 5th, the receptionist sends me an email blaming the manufacturer, instead of owning up to their mistakes. She also advised that they would reorder the window and it would take another 4 weeks for delivery if I was willing to wait again. I called her and advised that I wanted a full refund. I don't understand how Selcan booked the installation without having the window. Disappointing and frustrating experience Never heard from the owner again Would not order from this company

This company does not only sell windows; but provides great service. We broke one window and they…read morehelped us get a new one from Marvin under warranty. Yesterday I went in with a picture of a broken plastic part on a awning window and Brain was super helpful even though the store was closing in 5 minutes. After finding the correct part. I asked how much and was pleasantly surprised with No charge! Great products great customer service.

Charged my mother-in-law for work they never informed was being done. When she disputed the bill,…read morethe rep came to her house to argue with her in person and intimidate her into paying. They will never get my business. This is not how business is done in Vermont.

Had windows and doors replaced and truly wish I had left old ones in place. I have never felt the…read morecold air like I do with my new windows and doors. Trying to get a technician out to repair what was done wrong during installation, forget it. You will wait months and make multiple phone calls. One technician came to do a repair and told me silicon caulking should have been placed around the windows and doors. He offered me a tube but didn't offer to apply it. My sliding doors were leaking whenever it rained and a technician did determine insulation hadn't been placed in right spot. This was after 2 other technicians had been here. I wish I had read reviews prior to going with this company. The price was just to good and I should have known something was wrong.

The worse company you can ever deal with. After installing windows and getting your money they do…read morenot honor warranty. Been trying to get a windown fixed that they installed for over a month. They give you appt and never show up. You sit and wait entire day and they never show up. DONT USE THIS COMPANY

I supplied the dimensions of a large picture window. Received a written quote. Paid $200 for their…read moretechnician to take a detailed measurement and was then told that the price increased by $360 because the job would require two workers and the window was high above the ground. It was obvious from the original dimensions that the job required two workers and the window was a ground floor window with the base about 5' above the ground meaning that the workers would need a ladder Not a big deal. The change in the quote was completely unjustified. Beware.

From the owner: Fenestration Des Sommets est une entreprise familiale. La qualité de notre travail et de nos…read moreproduits est la mission de notre entreprise. Nous distribuons les produits Fenplast, que ce soit pour des fenêtres, des portes d'acier et des portes coulissantes.